Simply amazing. I filled out the application at 12 and Suzanne called me at 12:01 (exaggeration but sort of true). She had helped me with my first home and I was glad she was handling my second home. She is just the best and I’m lucky to have her be my loan officer.

Great communication and help

This is the 3rd time we have worked with Suzanne, I can’t say enough about her.
I consider her a personal friend and haven’t ever met her face to face.

Suzanne and Juan are effective, efficient, and truly do put the customer/veteran first. I only want to work with veterans united because of them.

She took time to explain and answer any question we had as first time home buyers.

I cannot express how blessed we were to have Suzanne McClain and her team. Unbelievably the most professional, courteous, efficient, on top of the entire process, clearly the best. From start to finish, what a smooth ride. Can’t say enough!

Miss McClain was there the whole time and walked me through every step & explained everything to me.

Not only did we deal with this huge transaction while I was half a world away, but when my dog died while I was still deployed she sent a personalized gift to send her condolences. It was definitely a little extra touch that I don’t think I would have gotten anywhere else.

Suzanne was excellent. I thank God for her. She was always reassuring me that everything would be ok when my stress level was high. She always answered any question or concern that I had. Even though the process was overwhelming at times, Suzanne made me feel at ease. No matter what question I asked, she never made me feel dumb or ignorant. She’s the best. I couldn’t have asked for a better loan specialist.

She was with us all the way answering questions that we had and kept up with each step of the loan process. She is very easy to work with.

Suzanne provided constant communication, via telephone, and email. All of my questions were answered. Suzanne and her entire team made the process very smooth.