I am huge fan of USAA but after speaking with their mortgage section and Rory (VU), the choice was quite simple. My wife and I could not be happier.
Very easy process buying my first home.
Though underwriting was a huge headache due to them every time finding some other last minute thing they wanted which I wish they would have been a little more on the ball instead of 6 or 7 trips to underwriting. Luckily nick did a good job.
Very professional! I've heard how difficult meeting all the criteria for a VA Home loan can be, but VU made it very easy. I would definitely recommend VU to any Veteran purchasing a home.
fully satisfactory
Billy provided top notch customer service and support through the process.
The process went much better than I had expected. I was a little concern from the beginning of entering my information online and wondering who and if I would be contacted. Clay Rose is awesome!
I really liked the realtors that were referred.
Mo and Kendra were amazing! They were both friendly and very helpful the entire process.
Guided us through the whole process. Explained everything when there was a question.
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Easy going, clearly explained process, and VU representatives are very attentive and responsive!!!
Smooth and nearly stress free. The personal touch of family night games was awesome.
Everyone was very friendly and helpful.
Better coordination and tracking of signed and submitted paperwork is required on VU's end.
I had a very good experience and would tell anyone I know who is wanting to purchase a home to use Veterans United.
