1.Listen to clients' needs and accurately respond to them. 2. Do not send out emails on Friday afternoon with request for documents. Some of us receive these after your offices are closed and sometimes so are the offices re: social security. 3. If you do not know the answer to a clients' question, do not assume or use esoteric mortgagology. It destroys the trust needed to stay engaged in a still difficult process. For me, the fond hope that there is an organization (you) to make the VA process easier than it was in the past, remains elusive.
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Ready to see for yourself?
Experience first-hand why 364,900 homeowners give us a perfect score!
My wife and I had no complaints through the process. It went rather quickly and a lot smoother than I expected. Thank you so much
