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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
460,425 reviews
710 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 460,425 unfiltered reviews

Starting on Page 15225 of 15,348. Return to Page 1

4.5 out of 5 Stars
headshot image of Jayden West

Loan Officer: Jayden West

NMLS# 296417

5 out of 5 Stars
headshot image of Michael Pitts

Loan Officer: Michael Pitts

NMLS# 583598

5 out of 5 Stars
headshot image of Matthew Etling

Loan Officer: Matthew Etling

NMLS# 902132

4 out of 5 Stars
headshot image of Steve Wheeler

Loan Officer: Steve Wheeler

NMLS# 960859

4 out of 5 Stars

I realize adequate documentation is important and necessary. There were perhaps one or two instances during my process that documentation required appeared redundant and perhaps excessive. The two examples I will offer reflect my thoughts.1. I was asked to submit a written statement explaining why I was moving from a 500,000 house to a 200,000 house in the same town. I explained that our children were grown and we wished to down size.Following that submission, I received another request to provide a written statement Explaining g what I intended to do with our existing property! I think that was over the top ... Do I qualify for the loan or not! A second issue that I found puzzling was when asked to transfer a specific amount of savings to checking to pay closing costs. I sent a copy of the check and a deposit slip reflecting the change. Not good enough! Had to send bank print outs of both the account showing the money coming out and another showing the money deposited in checking! Really! If I can't pay closing costs the deal won't go through. Everyone knows that so why would I not transfer the funds. I have a good credit score with a long history. I have enough cash to pretty much cover the funds I am borrowing without considering three other properties that are mortgage free. I think that may have been the capstone of my irritation. I essentially had a net worth more than five times what I was borrowing and underwriters seemed to totally ignore that while focusing on seemingly redundant paper.Beyond this rant, please understand that I wanted this loan and appreciate the need for careful lending practices. Further, my loan officer excelled in courtesy and professionalism.

headshot image of David French

Loan Officer: David French

NMLS# 976288

5 out of 5 Stars
headshot image of Eric Hermann

Loan Officer: Eric Hermann

NMLS# 128481

4.5 out of 5 Stars
headshot image of Douglas Lippmann

Loan Officer: Douglas Lippmann

NMLS# 310771

5 out of 5 Stars
headshot image of Daniel Lowes

Loan Officer: Daniel Lowes

NMLS# 186468

5 out of 5 Stars

Nothing, everything went as smooth as possible.

headshot image of Ryan Kluttz

Loan Officer: Ryan Kluttz

NMLS# 197376

3.5 out of 5 Stars
headshot image of Lance Hainen

Loan Officer: Lance Hainen

NMLS# 910445

4.5 out of 5 Stars
headshot image of Kayla Prewitt

Loan Officer: Kayla Prewitt

NMLS# 517082

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5 out of 5 Stars
headshot image of Brian Jahnsen

Loan Officer: Brian Jahnsen

NMLS# 28144

5 out of 5 Stars
headshot image of Andrew Beckett

Loan Officer: Andrew Beckett

NMLS# 403395

4 out of 5 Stars
headshot image of Tony Boussad

Loan Officer: Tony Boussad

NMLS# 928919

4.5 out of 5 Stars
headshot image of Devon Casady

Loan Officer: Devon Casady

NMLS# 677410

4 out of 5 Stars

One thing that would help improve the process is more people in processing so that loans get processed quicker

headshot image of Mary Jacobi

Loan Officer: Mary Jacobi

NMLS# 840760

5 out of 5 Stars
headshot image of Kim Filger

Loan Officer: Kim Filger

NMLS# 931990

5 out of 5 Stars
headshot image of Jonathan Lucas

Loan Officer: Jonathan Lucas

NMLS# 43401

5 out of 5 Stars
headshot image of John Parker

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars
headshot image of Doug George

Loan Officer: Doug George

NMLS# 459151

5 out of 5 Stars
headshot image of Marissa Nichols

Loan Officer: Marissa Nichols

NMLS# 902827

5 out of 5 Stars
headshot image of Dave Buchner

Loan Officer: Dave Buchner

NMLS# 217248

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5 out of 5 Stars
headshot image of Brian Jahnsen

Loan Officer: Brian Jahnsen

NMLS# 28144

4 out of 5 Stars
headshot image of Aaron Foster

Loan Officer: Aaron Foster

NMLS# 298410

5 out of 5 Stars
headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

4.5 out of 5 Stars
headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
5 out of 5 Stars
headshot image of Lance Hainen

Loan Officer: Lance Hainen

NMLS# 910445

4.5 out of 5 Stars
headshot image of Douglas Lippmann

Loan Officer: Douglas Lippmann

NMLS# 310771

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