I feel as if there was not a whole lot of communication to me as the home buyer, I was finding things out via my employer and realtor instead of them coming directly to me with the issues they had. I think it would be more efficient if they explained things in more detail to the home buyer and constantly kept them updated, going three weeks before finding something out is not acceptable. Overall, I would recommend them to family or friends. They do strive to help veterans and their families, and I believe that is extremely important.
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Make the inspection process a little less teedious. I the case of the house we just purchased, we spent a lot of time trying to get something passed (the Well) just because the realitor forgot to put it on the paperwork.
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Have your loan officers communicate with each other. When you work with more than one loan officer, things seem to get lost in communication or paperwork.
