We had a very positive experience with Veterans United regarding our home refinance. Our personal loan specialist, Martin Schneider and his team, did an amazing job. Everything went smoothly from our application until closing. It was our pleasure working with them.
I had heard of Veterans United before, but I wasn't sure how it would be to work with them. In the past, I've worked with smaller local banks to use my VA benefits, but the loan specialists didn't have much experience with VA loans, and had a hard time explaining the options - if they knew them at all. I was super impressed with the team at Veterans United. Garet and Daniel were very knowledgeable, friendly and patient. I highly recommend anyone with VA benefits to contact them, whether for a first-time purchase or a refinance. They know what they're doing! A+++
It had been my pleasure to work with the professional staffs at Veterans United Home Loans. At one time, we went to Las Vegas to find a house and Joel was the one who assisted me to find a realtor. But it didn't materialized. Back to square one. Now, we're in our dream home. Veterans helped fellow Veterans especially now. We are a living proof. Whatever it takes, stick to your fellow Veterans.
Wouldn't use VU again due to all the delays and unreasonable requests from their underwriting being that I have a 1099. Now after making my first payment in advance, I
find VU sold my mortgage to Plaza Financial (who the hell they are)
If you are a VET use USAA.
Response from Veterans United
Richard, it is important to us that we work hard to provide excellent service, and we realize that the home buying process can become stressful when working to gather the required documentation. Licensed Underwriters comply with regulations to ensure loans are properly documented, and we work to make that process as easy as possible. We aren't yet set up to keep all loans for the long term, though we are working towards that goal, and in the meantime, we only work with servicers that we have a good working relationship with, which allows us to work together in case of any concerns regarding your loan. We do state the servicing of this loan is to be transferred on your initial LE (on page 3 of your LE) and that document is generally received at the very beginning of your loan process. Then it is stated on your Deed of Trust that was signed at closing and notified 15 days prior to the transfer via the Servicing Transfer Statement which is mailed out. A loan servicing transfer in no way is a reflection on your loan or how much we value you as a customer of Veterans United Home Loans. We understand there can be questions surrounding a loan transfer to a new company, and we want to emphasize that Veterans United staff are still here to support you with assistance if needed. Please reach out to us if you would like to discuss your experience further.
If you are planning to purchase a home and want to find out more about V.A. loans, Veterans United is a great company to do business with. They treat you with respect and answer all of the questions each step of the way.
If you are interested in purchasing a home, I highly recommend Veterans United! They were the best people to walk us thru our home buying process. Don and Lisa
I highly recommend Veterans United. It was a flawless experience.
Jake and his team were very communicative and efficient. If there were any hiccups with my loan/closing I was unaware of them. I appreciate everything Jake did to make sure my home buying experience was a positive one since, especially since I did most of the purchase remotely.
From start to finish Bobby and his team very immaculate in their customer service and completion of our entire mortgage process.
IM SO GRATEFUL FOR THE HELP FROM THE ENTIRE TEAM. THANK YOU FOR MAKING THIS EXPERIENCE SO MUCH EASIER THAN ID EVER IMAGINED. I WILL DEFINITELY RECOMMEND!!
The process was quick and easy with no setbacks, all positive. Veteran United provided remarkable service.
Ready to see for yourself?
Experience first-hand why 335,617 homeowners give us a perfect score!
I am beyond impressed with the work Mike and the rest of the crew. I had no issue that wasn't taken care of emeditaly. Best experience ever.
Everyone on the Veteran United loan team was amazing. Nick & Thomas and Amy other names I can’t remember we’re so helpful in gettin my family a home.
Nick answered all my questions in a timely manner. His team was very professional in helping us go through the loan process.
