Thank you, everyone! I will recommend Ross to all my friends and family. Ross really cares, is very friendly, and is always available.
All components of Veterans United were flawless through our entire process from the moment of getting prequalified to closure on our actual home. The Veterans United team was very helpful throughout the process and made things seamless. They were very responsive to any questions, concerns, issues as they arose. They were also quick to get a response as needed. I would highly recommend Veterans United and all aspects of their support team.
Really great job, super nice and fast team.
Ross needs a raise, extra PTO, and an end of the year bonus. I will be seeking him out if/when we buy more real estate. Couldn’t be happier!
Amazing home buying experience helped me from day 1, answered every question I had and made the entire process very streamlined. The interest rates were not the best, usaa had them beat by a full point however the credits and customer service made it well worth the money until its time to refinance.
The Veterans United team was absolutly wonderful to work with. from assisting me in getting my credit in order to step-by-step guidance through the My Veterans United app. The app and the team make the process seamless, informative, and simple. They didn't hesitate to reach out to me by email, text, and phone calls with any important information. The concierge service was a nice bonus help get set up with insurance, utilities and moving needs. THANK YOU Veterans United for making this veteran's dreams come true.
The team was great, especially Marina. She was always there to answer all our questions and if she didn't know the answer she would do her research and get back to us.
Thank you for your outstanding service
I must say, I was a bit nervous at the beginning of my initial phone call to the local Veterans United Home Loans office. I did not know what to expect because I was pursuing the homeowner's dream alone. Years ago, My late husband and I purchased our first home together, so naturally, I had a warm voice of comfort when I became frazzled. No shade to the other loan officers, but I needed someone to assist with my particular requests and be more suited to my needs. Thankfully, Veterans United Home Loans has a nice variety of team members who can help you at your point of need. I was matched with Mrs. Phylis Gatlin and quickly discovered why she is considered a true gem on the team. I immediately became at ease and relaxed when she spoke these words to me..." So, you lookin' to buy a home." Her calm demeanor and gentle voice were exactly what I needed. The way we instantly connected was what the doctor ordered because it gave me the extra boost of confidence I so desperately lacked. Everyone Mrs. Gatlin directed me to was so helpful and thorough. I truly believe I got the privilege and honor of working with the best loan officer in the business. She walked me through every little detail until my paperwork was impeccable. I will never forget how assured Mrs. Gatlin made me feel each time she said, "Thank you for being so patient. You'll see in the end it will be all so worth it." Yes, Mam, it sure was. From the credit repair to the letters of explanation and manual underwriting to the realtor, the concierge team, and finally, the closing attorney. It was all well worth the wait. My Veterans United team, Thank you so much. You guys are one of a kind. You are changing lives one at a time.
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Thank you for all the help and for the congrats package! I feel blessed to have worked with Neil and Brett and everyone and to work with them in the future
Great experience, thanks for everything!
This team is absolutely amazing! They got us into our house in less than a month!!! Being a first time home buyer this whole process is intimidating and confusing, but this team made sure we fully understood what was going on, why, and what was coming next. They made this entire process so easy. They helped put my family into a home that’s perfect for us! I would recommend Veterans United to anyone I know looking to use a VA loan!
Might own a few one day. Who knows!? American Dream.
I started this journey nervous and unsure if I would be in a position to own a home. My team worked long days and we'll into the evening if needed to make things easier for me. I'm glad they believed in their abilities to ensure I, and my family are setup for success. Our home is great, and the team that helped us get it are some of the best there are around. I would recommend anyone to work with them, and encourage anyone who isn't sure if they can find a home to take a chance with them. We are grateful for them, blessed to be where we are, and happy we took a chance.
