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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

382,071

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 382,071 unfiltered, unedited reviews

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2 out of 5 Stars
headshot image of Clay Rose

Loan Officer: Clay Rose

NMLS# 1126163

5 out of 5 Stars
Would Recommend
headshot image of Zachary Diggs

Loan Officer: Zachary Diggs

NMLS# 2301706

5 out of 5 Stars
Would Recommend
headshot image of Kim Ahrens

Loan Officer: Kim Ahrens

NMLS# 1734070

5 out of 5 Stars
Would Recommend
headshot image of Chase Lee

Loan Officer: Chase Lee

NMLS# 2135792

5 out of 5 Stars
Would Recommend
headshot image of Cal Thompson

Loan Officer: Cal Thompson

NMLS# 1487191

5 out of 5 Stars
Would Recommend

Thank you veterans United for making my homebuying experience one that I never dreamed would be so easy. I always thought that it might take a lot of energy on my part and a lot of my time. I appreciate the staff and all that you did to help us in our home buying experience.

headshot image of Kyle Bakker

Loan Officer: Kyle Bakker

NMLS# 1698016

5 out of 5 Stars
Would Recommend

Shopping for a VA mortgage can be stressful, until you work with Veterans United Loan Officer and team. They were very knowledgeable and helpful keeping the details on track.

headshot image of Amanda Lister

Loan Officer: Amanda Lister

NMLS# 1918805

5 out of 5 Stars
Would Recommend

I am well pleased with veterans United. The whole team from Nick to Joe to Justine to whoever I might’ve left out was awesome. They don’t play around and they are very straightforward and truthful. They’re not gonna miss lead you. If they can help you they going to if they can’t they’re just gonna let you know.

headshot image of Joseph Choi

Loan Officer: Joseph Choi

NMLS# 34787

5 out of 5 Stars
Would Recommend

Best house buying experience we had, never an issue and the team we had all the answers if we needed assistance.

headshot image of Adam Craig

Loan Officer: Adam Craig

NMLS# 1726012

5 out of 5 Stars
Would Recommend

Overall a great experience and most importantly closed in 30 days and it went smooth.

headshot image of Chase Lyles

Loan Officer: Chase Lyles

NMLS# 2029622

5 out of 5 Stars
Would Recommend
headshot image of Don Smith

Loan Officer: Don Smith

NMLS# 1969556

5 out of 5 Stars
Would Recommend
headshot image of Evan Oswald

Loan Officer: Evan Oswald

NMLS# 1450502

5 out of 5 Stars
Would Recommend

From my wife (and I agree with every word!). We hoped you’d send a survey se we could rate all TENS!! Ross said, “I wish we could rate ELEVENS or even TWENTIES!!” Jerry, we just cannot express to you how extremely happy we are to have found YOU!!! Ross asked me how we found you and I just said it was s miracle, purely and simply a miracle. We felt complete confidence in your service and constant help. You were completely responsive to every call, text, and email. We have bemoaned the lack of service we receive in other areas of our life—We were so happy to have you to guide us through every single step, no matter the detail, you were more than willing to help us navigate the process.Can you possibly forward this email to your managers? It would mean the world to us if we could brag on you and let your company know what a jewel you have been to us!!Thank you for everything!! Here’s the chant and song my wife did after the notary left: “WE GOT A VA LOAN!!! WE DON’T HAVE ADJUSTABLE RATE!! WE HAVE A FIXED RATE!!!” We are so happy!! Thank you!!

headshot image of Jerry Simons

Loan Officer: Jerry Simons

NMLS# 1378656

5 out of 5 Stars
Would Recommend
headshot image of Michelle Westbrook

Loan Officer: Michelle Westbrook

NMLS# 1973185

5 out of 5 Stars
Would Recommend

Excellent company. My second straight mortgage with VU. Very attentive to my requirements. Despite many issues with the VA appraiser, who I highly recommend be reported as incompetent, VU stayed on top of process to meet closing date

headshot image of Lance Nilson

Loan Officer: Lance Nilson

NMLS# 1698422

4 out of 5 Stars
Would Recommend
headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

5 out of 5 Stars
Would Recommend

When you say team you really know all the players. There are those specific ones you speak to or text or even email that are always there working hard to make sure this experience is not overwhelming but smooth. Those individuals did that exactly. But those individuals that work behind the scenes you don't meet or talk to that worked just as hard for you with and beside you those are the ones I want to say Thank you too.
This experience can be overwhelming at times but with a team as you all you made so easy. I appreciate you and Thank you!

headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars
Would Recommend
headshot image of Shawn Stewart

Loan Officer: Shawn Stewart

NMLS# 1531270

5 out of 5 Stars
Would Recommend
headshot image of Brice Mueller

Loan Officer: Brice Mueller

NMLS# 1909618

5 out of 5 Stars
Would Recommend
headshot image of Josh Bowles

Loan Officer: Josh Bowles

NMLS# 1864271

5 out of 5 Stars
Would Recommend
headshot image of Asli Wissmann

Loan Officer: Asli Wissmann

NMLS# 1525083

5 out of 5 Stars
Would Recommend
headshot image of Ryan Kawelaske

Loan Officer: Ryan Kawelaske

NMLS# 1698477

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5 out of 5 Stars
Would Recommend
headshot image of Wendy Pulliam

Loan Officer: Wendy Pulliam

NMLS# 1200036

5 out of 5 Stars
Would Recommend

Just an easy experience all around. Start to finish and still going… Thank you Veterans United

headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
Would Recommend

The home buying process involves many steps and agencies with which I was unfamiliar. They all impressed me with how seamlessly they worked together to keep the momentum going. Though I think my Real Estate agent isn’t technically part of Veteran’s United, I feel they all worked really well together and are excellent communicators.
I must include a special shout out to my agent Marjorie Sutter!! She took me through getting my offer into the seller first, right after it listed, to final closing in one month!! 🫶🏼
Thank you to ALL of you for your services!

headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars
Would Recommend
headshot image of Ryan Mason

Loan Officer: Ryan Mason

NMLS# 1927639

5 out of 5 Stars
Would Recommend
headshot image of Tim Tallis

Loan Officer: Tim Tallis

NMLS# 339303

5 out of 5 Stars
Would Recommend

Our mortgage team at Veterans United was great. They guided us all the way through the process. They even were able to accommodate us when our financial situation changed, and the did it without missing a step. Jeff, Christy and Natalee you are "Dream Makers."

headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
Would Recommend

What a great service you guys offer, I have never had an experience like your group, your team is truly exceptional. Your training program, and personnel selection must be really good, this kind of service doesn't happen hap hazardly. Outstanding, truly outstanding.

headshot image of Dylan Schatz

Loan Officer: Dylan Schatz

NMLS# 2018655

5 out of 5 Stars
Would Recommend

This is my third house to purchase through Veterans United. It’s always easy and straightforward.

headshot image of Kyle Riggs

Loan Officer: Kyle Riggs

NMLS# 1897236

More Reviews

See all 382,071 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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