Veteran's is a fantastic place to get your home loan. They will work hard for you to get you the best loan possible. They are the best in customer care.
I have to say that my buying experience for a first time home buyer was very very good I had no problem with getting a hold of jess v. at any time of day or night if I texted or called she always had time for me very kind and helpfull
As a 100% disabled veteran with a short time line and no experience United Veterans made it possible for me to purchase a home .They helped secure a loan and got me a real estate agent to helped me find a home.
At this point, with our Veterans' United experience in the rearview mirror, we would tell potential Veteran homebuyers to definitely look elsewhere for VA home loans. We have never written a review such as this for any company, and we wish we did not have to do so in this case. but, this is how it is. Our move to Montana is probably not our final relocation move. With that in view, the Berrys have no plans to return to Veterans' United for future home purchases.We do not expect to see my comments on your Reviews Page.With respect,COL (Ret) Steven L. BerryCOL (Ret) Vanessa A. Berry
Response from Veterans United
Steven, thank you for taking time to share your valuable feedback. We appreciate the opportunity to research your experience further and learn more about the ways we might improve for the next customer. One of our Client Advocate team members has attempted to reach you. It is our goal to promote accountability within our teams and consistently deliver an outstanding client experience.
Fantastic service answered questions highly recomend
Veterans united kept everything moving smooth and timely. The process moved as quickly as I was able to submit all of my required documents. Will definitely recommend to anyone who is looking to become a homeowner!
Easy with all objective tasks broken down individually with a simple check list.
Luke and Ryan where the best. They made it easy and painless for the most part. Signing and uploading to website is easy.
They worked really well with us to make the process as easy as possible and made sure we stayed informed every step of the way. I will recommend Veterans United a 100%
I was disappointed I was told to call and lock my interest rate so if the interest went up I would be protected. I did call and I reminded the lenders of that before they wrote the contract. The interest went up and they charged the new rate. I told them and they gave me the dumbest reason why they couldn’t honor what they had promised. That left a bad taste in my mouth and all the good work they did was negated by this false explaination. I was business man, college professor, license baptist minister amoung many other title and my word was as good as a written contract and that is the reason I didn’t back down from signing the contract. Other wise everything else on scale ofOne to ten was good
Response from Veterans United
Hello Richard, we appreciate your feedback on this matter. A member of our Client Advocate team has attempted to reach you and we invite you to connect with us further. Our team will be researching your rate lock to determine what our team may do in the future to help prevent any possible confusion. We do appreciate your calling attention to this aspect and we value your feedback.
