Good, sincere organizations are hard to find in todays world. These guys are it. I am an office manager and I have assembled an all star team. These guys rival it. I am very critical of other customer service organizations but I have nothing but positive things to say about Kim and her team.
I have been through the home buying process a couple of times and this ranks as the best experience
Great team of folks that I worked with. The technology interface is also excellent. Very easy to use. Providing the documents to Veterans United was much easier than my previous experiences with lenders.
Great service, answered all questions and concerns. Very professional.
I was treated like I was important and with respect by all the staff. also they made sure I was informed of what they needed and I was always kept in the loop of what was being done. all the staff was a blessing to me. and Jackie and Taylor were great in everyway!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! thank you for everything.
Brandon was great. He walked me through the process every step of the way. I was impressed by the level of knowledge and professionalism that was exhibited by Veterans United and its agents.
I really appreciate deeply from my heart the help from Mike Halliburton and Joe Newberry and staff, and may God Bless you all.Thank you.
Because of Veterans United my prayers were answered.It was a truly wonderful experience to have the pleasureof working with such an outstanding company.
I would like to let you know that Donald and Whitney made this experience enjoyable and easy minded For myself and Shawn. I will definitely recommend Donald Freddy future transactions.
Very helpful, great communication, and made the experience very comfortable
ALL CLEAR, AND FAST,FAST,FAST.
Susan Faulkner, Shawn Workman and Shannon Workman are an amazing team. They all helped me and my wife Heather during the entire process. Just simply amazing support in a very different closing.
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I felt as if I was working with friends the entire time. Matt Landis and his team took the time to know me and my needs on a more personal level then I had anticipated and were sensitive to my specific needs and situation.
Nathan Corley and his team made buying a home using my VA loan so easy. They helped me throughout the whole process and answered all my questions. I could not believe how quickly and easy the whole process was. and I bought this dream home in Florida while living in Washington. Very happy with their professionalism.
We have used Veterans United for 3 home purchases and 3 Refi's and this last refi was a nightmare. My calls often went unreturned, I was not given correct information, and was told we had to close a day later because Veterans was waiting on PennyMac to give the most recent payoff statement. When I received the final numbers, they were not matching mg PennyMac statement so I called PennyMac myself and was informed Veterans United had never requested the newest payoff, they were using the one and only payoff number they had received in September and we closed in November. I got the new payoff and had it faxed to Josh Salicco at 5pm the night before we closed at 9am the next morning on November 2nd.
