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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

430,402

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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2
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Showing all 430,402 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

Veterans United made every effort to expedite my loan. My buying experience was exceptional thanks to Andy and Janine.

headshot image of Andy Miller

Loan Officer: Andy Miller

NMLS# 1009085

5 out of 5 Stars
Would Recommend

Outstanding,great experience!

headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
Would Recommend

very professonal and curtious

headshot image of Damien Shafer

Loan Officer: Damien Shafer

NMLS# 449799

2.5 out of 5 Stars
Would Recommend

The loan process was long, which I guess is typical right now. I would recommend better.follow up. They asked for documents and then asked again 2 weeks later. We didn't get the orginal request, why would you wait 2 weeks? I didn't feel they were always honest. When we talked to the appraisal company they said they had been communicating 60 to 90 day to close. We were told 30 days. The appraiser was horrible and I would not recommend the VA to use. He refused to communicate with anyone and onky could complete 3 appraisals a week. I did like the system the VA uses. It is great for communicating. Once the appraisal was done. The communication improved.

headshot image of Jake Kraft

Loan Officer: Jake Kraft

NMLS# 1223553

5 out of 5 Stars
Would Recommend
headshot image of Alex Brown

Loan Officer: Alex Brown

NMLS# 245587

4 out of 5 Stars
Would Recommend
headshot image of Derek Kriegshauser

Loan Officer: Derek Kriegshauser

NMLS# 954436

5 out of 5 Stars
Would Recommend
headshot image of Brendan Wilson

Loan Officer: Brendan Wilson

NMLS# 362532

5 out of 5 Stars
Would Recommend

Great experience working with Derek, and his team members who supported all the necessary steps in the pre-appoval processes. This also include the team providing the necessary documents and finalizin processes for closing on the home. Talk about group work cohesion, these members from Veteran United posses the get it done mentality. I'd recommend them to anyone. Especially military members that are active, retires, and or disabled.Keep in the fight.....

headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
Would Recommend

They have went above and beyond in helping me and my family.

headshot image of Trevor Leeson

Loan Officer: Trevor Leeson

NMLS# 1117588

5 out of 5 Stars
Would Recommend

I had an excellent experience with every person worked with. They were very professional and accommodating.

headshot image of Lindsey James

Loan Officer: Lindsey James

NMLS# 1374324

4.5 out of 5 Stars
Would Recommend

I was very pleased with how quickly each member of the team facilitating my loan responded to my questions and how easily contactable they were.

headshot image of Mike Dianics

Loan Officer: Mike Dianics

NMLS# 910759

5 out of 5 Stars
Would Recommend
headshot image of Brent Schultz

Loan Officer: Brent Schultz

NMLS# 868587

5 out of 5 Stars
Would Recommend
headshot image of Tammy Hemmie

Loan Officer: Tammy Hemmie

NMLS# 315763

5 out of 5 Stars
Would Recommend
headshot image of Andrew Beckett

Loan Officer: Andrew Beckett

NMLS# 403395

4.5 out of 5 Stars
Would Recommend
headshot image of Kevin Heffernan

Loan Officer: Kevin Heffernan

NMLS# 1049299

5 out of 5 Stars
Would Recommend

Aaron Foster was GREAT, HE IS A TRUE PROFESSIONAL AND REALLY CARES ABOUT THE VETERANS.

headshot image of Aaron Foster

Loan Officer: Aaron Foster

NMLS# 298410

5 out of 5 Stars
Would Recommend

They were great with the financial part of the home owning process.

headshot image of Shawn Swenson

Loan Officer: Shawn Swenson

NMLS# 723359

4.5 out of 5 Stars
Would Recommend
headshot image of Andy Strubel

Loan Officer: Andy Strubel

NMLS# 996805

4.5 out of 5 Stars
Would Recommend

Very professional team.

headshot image of Rick Bridgman

Loan Officer: Rick Bridgman

NMLS# 98981

0.5 out of 5 Stars

Lied to three times and closing date was pushed back due to issues blames on the seller's attorney but was a lie causing major issues as I moved across the country to my new Duty station. Craig also blantonly lied about the cash back to seller causing anot her significant issue.

headshot image of Craig Brumfield

Loan Officer: Craig Brumfield

NMLS# 857001

5 out of 5 Stars
Would Recommend
headshot image of Jason Crone

Loan Officer: Jason Crone

NMLS# 1373043

5 out of 5 Stars
Would Recommend
headshot image of Jerry Simons

Loan Officer: Jerry Simons

NMLS# 1378656

4.5 out of 5 Stars
Would Recommend
headshot image of Kody Gilbow

Loan Officer: Kody Gilbow

NMLS# 192566

4.5 out of 5 Stars
Would Recommend

Fast and painless proccess.

headshot image of Durell Cope

Loan Officer: Durell Cope

NMLS# 1085911

5 out of 5 Stars
Would Recommend

Very easy to work with.

headshot image of Janet Bowe

Loan Officer: Janet Bowe

NMLS# 1161486

5 out of 5 Stars
Would Recommend

It was very straight-forward and fast...no baloney.

headshot image of Molly Parker

Loan Officer: Molly Parker

NMLS# 1046490

5 out of 5 Stars
Would Recommend
headshot image of Brennan VanMatre

Loan Officer: Brennan VanMatre

NMLS# 1117857

5 out of 5 Stars
Would Recommend

This was a wonderful home buying experience. Things went smoothly and we felt informed through the whole process. I would not hesitate to recommend Veteran's United.

headshot image of Ashley Cook

Loan Officer: Ashley Cook

NMLS# 1106948

4.5 out of 5 Stars
Would Recommend

They were helpful every step of the way!!

headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars
Would Recommend
headshot image of Joe Choi

Loan Officer: Joe Choi

NMLS# 34787

More Reviews

See all 430,402 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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