I had the Loan paperwork months before we actively searched for a house, and did not complete it. So we appreciate the speed with which the process was completed once we finally found a home. Zach was very helpful, and easy to contact.
Mark and Jaimie were very professional on their job! They kept me informed if there are some missing documents and respond to all my questions quickly. They are good asset to your company. Keep up the good work Mark and Jaimie!
The overall experience was very good. There were no hidden costs or fees and everyone there was very helpful, knowledgeable, and professional. The only negative we had was that there were times we had to pull information out of people instead of in
Very helpful staff and patience with us during the loan approval process.
I had a problem when they closed the local offices
It took over 4 months to finish this loan. I was told that my interest rate would be 3.5 and after 3 months into the process it was changed to 4.0 and was told that the interest rates went up. I truly thought that i was locked in at 3.5.
A great experience
Rob and Brian were Great to work with.
We had an overall good experience with Veterans United. The process started off very well in the initial sales pitch was very pleasing. You guys are very good at selling the service. Everything went relatively smoothly.
Katie and Ali we're awesome! The process was quick and seamless. However, only after this recent refinance was I told that I was part of the VU family, when in fact I previously originated the loan I just refinanced with you guys 3 years ago
My refi was serviced by Doug and Nicole, and they were so great. Professional, kept me informed, and I felt no stress throughout. Very happy!
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No words can explain how awesome my representatives and counselors where. Patrica Gonzalez , Matthew Etling, and Johnny Mitchell. Thank you for the hard work and a positive impact on my family well being/future
Chris and Meagan and jennifer were great and helped me out. I am in Korea and trying to refinance my house in Virginia. It was a great experience thanks to those two
Veterans United did a great job and made the whole process much easier than I thought it would be.
Outstanding attention to detail and follow up....
I worked with Patty Tatom and she is excellent. She has superior customer service skills. She explain in detail exactly what she needs and ask if we have in questions. Lastly, she will keep in contact with me via email and/or by telephone.
