Our first loan officer was attentive and a joy to work with. We then switched to Kevin who when I spoke to many times, seemed to be annoyed to help us through the process.
I had a wonder experience working the Veteran United. The people I spoke with were very helpful and helped me out anyway they could.
OUTSTANDING! When others said it wouldnt happen Veterans United said they could do it.
Beth Fletcher and Jimmi Did the impossible and closed my loan in 7 days. Quicken was a disaster and when I went to them in distress they were very kind and understanding. They got it done in record time
Easy and convenient to work with.
The team was always available to help us and answer questions. Kevin took the time to walk through each page with us so we were able to really understand what we were signing.
I would do repeat business with VU.
to many last min. things came up.
Better Communication between ream members
You have a great team.
Jon and Adam were great to work with made me feel like they were there for me. And I can't for get Jenifer Larson my real estate agent from Remax she made sure and explained all aspects of this journey of buying my new home.
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Ginny Young is the best She even provided me her personal cell so I could stay in touch throughout the process. Her assistant Kim Duncan make them the perfect dynamic duo!
I recommend VU because everyone was so courteous and helpful. However, I would say that the team I worked with seemed overwhelmed at times and I had to resend documents multiple times. I was also surprised with additional documents several times.
Excellent from start to finish.
