The biggest problem I had with the process was not getting the final number I needed for closing until after my closing appt had already started. Given the fact I bank with USAA and do not have physical bank to go to made it very stressful.
Everybody from VU was very nice and professional.
Christina and Renee were amazing. They were always there when I needed them.
A knowledgeable and responsive group with experience.
Everything was timely and professional.
wonderful--trusted people --great having them to work with us
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Matt McDaniel and Whitney Elliott were AMAZING. Thanks to VU for everything that was done to complete our home-buying process.
Ryan and Nicole were very informative. They were knowledgeable of the process and made my transition to a homeowner painless. I truly enjoyed my experience with VU and very pleased with the results!
Not any fault of my loan specialist, there was an awful lot of required documents needed. More so then with a conventional home loan. However; the outcome supports the veteran and protects us with those documents during the close.
Brent is the best
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The people at the Mountain office are really wonderful to work with. They go out of their way to make sure everything goes smooth.
Luke and Amber were outstanding from the very beginning. They made our new home loan very easy and the process was smooth. The 10s on this survey don't do them justice but since that is the highest, I will have to give them the 10s. Thank You both
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