I'd considered refinancing but didn't like the APRs that I was seeing. When Chris Cano called me with a rate close to my target it became a no brainer.
Worked with two other reputable lenders for two months and the couldn't close the deal by the closing date. VU and Beth Fletcher completed the closing on time and with days to spare. They definitely go above and beyond for their customers.
Except for a glitch with the paperwork that caused us to have to re-si.gn the refinance paperwork everything was great
Efficient and friendly.
The vuhl folks were great understood the dire situation my family was In. While providing me with great advice about my credit.
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Very polite, friendly and professional. Sometimes displayed communications breakdown within its own departments but overall I was pleased with your performance
Daniel Lowes absolutely a joy to work with. Very knowledgeable and friendly!
I understood I was supposed to receive 500 at closing from VU for using your preferred real estate agent. I did not receive my money.The processor sent the wrong docs to the title company and we had to get that fixed on day of closing.
The service and personal attention to our loan was more than we could have asked for.
It was a awesome experience ashy and joe were the best
Andy and Ryan were very helpful and made the process completely painless. Thank you so much for all that you did.
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Renee was fabulous. She made the process so easy! As a first time home owner I was clueless and she made me feel so comfortable.
