Very quick process, had all of our paper work in order and they knew exactly what to do and where to go with it.
If I ever called and my agent wasn't available if the other agents couldn't help me, I would receive a call right away. Very quick and reliable service!
lack of communication between assistant and officer and other departments
I Have already told so many friends and family members how great my experience was. The process was kept smooth and simple for me. Being my first home loan I have no complaints!
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Excellent
It always seems easier dealing with VU service, they make things flow efficiently, alleviating stress, and they are very friendly. Top Notch Customer service (Katie Rose and Patty Kelly). Always helpful and Patient! with all the questions.
I have had a very good experience with veterans united in using my VA home loan as a veteran. I have no complaints and Ryan cannon is a very good mortgage agent.
Very Considerate, knowledgeable, resourceful, and compassionate.
Very positive and painless
This took a while to close and due to my circumstances. I appreciate all the hard work it took to make this happen for me.
Justin Napier and Mason Maddox were factual, professional, expeditious, and understanding of the needs of their customers. I overhead their interaction with another very pleased customer, & among themselves - its their true personalities- very nice
My experience was unbelievably awesome! The agent that worked with me and my family was awesome and I would recommend Ms. Carla Steiner to anyone. Thank you
The overall experience was different then we have been used to before, ad it was a longer process than we were used to.
Karen Snyder and Christine Edwards worked with my hectic schedule and always kept me informed.
