As a military family of nearly 30 yrs we have bought and sold five homes, so we have done this more than once. This has been by far the best experiance we have had with a loan company. Our loan Officer Derek always returned our phone calls in a timely manner and took the time to explain in detail any concerns we had. Although he said the process took a little longer than normal for Veterans United it was still the most expediant home loan we have ever had! Thank you for your service to our families home loan needs!
The Fulton Family
Some of the answers to questions I had could have been answered in better detail. This is the first time I have gone thru this and I was unsure about many things. I know my loan officer does this everyday and some of my questions probably seemed stupid but I had zero knowledge of this process going in. However I did close on the house I wanted so I am very happy.
Awesome service. .thanks
RICK BRIDGEMAN WAS SOOO AWSOME ! I HAVE TO SAY THAT HE HAS BEEN A GOD SENT TO BUYING A HOUSE!!! I WISH HIM AND HIS FAMILY ALL THE GREAT BLESSINGS THIS WORLD HAS TO OFFER. HE DESERVES A RAISE AND THEN SOME...! HE SHOULD BE EMPLOYEE OF THE MONTH!!!!! THANK YOU VETERANS UNITED FOR MAKING MY DREAMS COME TRUE... RICK HAS CHANGED MY LIFE FOREVER JUST BY MAKING US FEEL LIKE REAL PEOPLE WITH REAL FEELINGS AND HEARTS. RICK HAS A HEART OF GOLD AND SHOULD BE AN EXAMPLE TO ALL THE EMPLOYEES AT VETERANS UNITED....
I really appreciate all of the work Matt Mcdaniel and his team put in to my loan application process. If it wasn't for his can-do attitude, I would'nt be sitting in this new (88 year old) dream home!
This home purchase experience went better than I could imagine. From the moment I called Veterans United, they made every obstacle disappear. From my broker Andrew Becket to Gwen who recommended to me a local realty agent who helped me find my new home, to Krystal Palmer, who kept me on track processing my loan, their diligence helped me close in 30 days. I had some unexpected surprises and they never waivered in their commitment to help me. Some companies will drop you like a bad penny, when I problem arise, but Veterans United came through for me.
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Both Jeremy Henry and Katie Murphy were the best to deal with. I had a very difficult seller on my end that made the purchase of our new home trying at best. Throughout the entire ordeal, both Katie and Jeremy were my rocks. They were the only two people that I could count on during this entire ordeal and their dedication to your customers was second to none. They went above and beyond explaining things to me and taking the time to assure me that things were going to work out. If it wasn't for Katie and Jeremy, I probably would have walked away from the purchase of my new home and stayed where I was. Thanks to their hard work, I was able to close on my new home and my family and I love it. I can not tell you enough, how much Katie and Jeremy were there for me during this whole ordeal and what that means to me and my family. Both Katie and Jeremy provided me their personal cell phone numbers to contact them with issues while I was away out of the country (800) numbers didn't work. If you have more people like these two working for your company....you will dominate the industry !!! Katie and Jeremy....Thank you so very much for everything. You have a friend for life in New Jersey and if you ever find yourself in New Jersey...Please look me up....drinks are on me!
Follow up letter pending on John Parker dedication to excellence, my office is not unpacked at this time . Thank You Adrian A.
Working with Jon and Ashley on my new home loan was a pure treat. I used to be a loan officer so I knew what to look for. I can not imagine how I could have had a better experience. I think the thing for me was that I always knew that they would answer the phone, which in my opinion is the biggest issue with Loan officers. They were very knowledgeable and knew how to handle every situation. I knew that my loan was going to be difficult as I am commissioned sales and they were able to walk me through it. Don't let these two get away! Thanks for the wonderful experience!
Derek Russell did a great job made everything easy , to understand and letting me know what he needed!!
Glad he was there to help!!
Blake and Tyler were awesome! Helping us each step of the way with any questions or concerns that we had.
Every person at United Home Loans was very knowledgeable, courteous, and friendly. It was truly a pleasure communicating with everyone involved in all phases of obtaining a home loan and a home for my family.
Thank-you all very much..
Excellent service from start to finish. Jon and Ashley took very good care of me and I couldn't have been
More pleased with their service and commitment!
Richard said everyone was great and really helped him a lot. He said he was aware he was not the easiest customer so earning a 10 rating from him means a lot. -Ali Herron
Andy was very helpful through out the process and and kept me informed of any thing that needed to be taken care of in a timley manner, and would appreciate my thanks.
We just recommended our friends an they called today! :) thanks for making our first home process, easier than expected!
The experience was very good - stress-free & everyone was very efficient.
First time home buyer Eric and Dustin walk me through the process keeping me informed and on track to close. They were very helpfull.
Wow, I am not sure how to explain how great Veterans United Home Loans was to me and my family. From the start, I wasn't ready for a home loan; however the Kayla (the loan officer) advised me on what to do in order to get my credit where it needs to be in order to be qualified. that was an amazing help, she stayed with us until we were ready for a loan; that's outstanding. The whole process of being qualified was smooth because she was there to answer any questions that we had, and kept us updated with any changes that occurred. I couldn't ask for any better help for my family. We recently moved to our new home, and all of that happened because of her. Thanks again VA Home Loans.
Our loan officer was Aaron Brooks and we couldn't be happier with our experience in working with Aaron and Veterans United Home Loans. The whole experience went a lot smoother than we thought possible. Thank you to Aaron and Veterans United for putting us in a home that we love.
Richard & Tammy Michalski