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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

401,653

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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2
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5 out of 5 Stars
Would Recommend

The Veterans United team, Jack, Allie, Stephanie along with my real estate agent Jason and Shepherd Homes Group really made my first home buying experience enjoyable and effortless.

headshot image of Jack Young

Loan Officer: Jack Young

NMLS# 2133555

5 out of 5 Stars
Would Recommend
headshot image of Jeremy Wilder

Loan Officer: Jeremy Wilder

NMLS# 1124786

5 out of 5 Stars
Would Recommend

Absolutely wonderful doing business with the teem!

headshot image of Mystle Schellhorn

Loan Officer: Mystle Schellhorn

NMLS# 1698291

5 out of 5 Stars
Would Recommend

Chris was great. He worked with us from start to finish and was always there. Would recommend him to all my friends and family.

headshot image of Chris Lunn

Loan Officer: Chris Lunn

NMLS# 142895

5 out of 5 Stars
Would Recommend
headshot image of Daniel Perry

Loan Officer: Daniel Perry

NMLS# 860457

5 out of 5 Stars
Would Recommend

A very special shout-out to Ashley Crumb! She was absolutely brilliant, terrific, and driven to make all our timelines and buying experience amazing. Any time something came up, big or small, she was on top of it! Ashley constantly kept us informed and made everything seem so easy. Buying a house can be so stressful but Ashley kept us reassured, focused, and was with us every step. Absolutely you need Ashley on your team when buying a house! Thanks so very much, Ashley!!!

headshot image of Mike Dianics

Loan Officer: Mike Dianics

NMLS# 910759

5 out of 5 Stars
Would Recommend

We had some ups and downs through the process but Nick and his team were there for us every single step and because they worked so hard and together as a team, my husband and I have our dream home. This particular home is Nextdoor to our daughter and granddaughter. We get to see them everyday now. Thank you Nick we love our new home.

headshot image of Nick Intrieri

Loan Officer: Nick Intrieri

NMLS# 1524889

5 out of 5 Stars
Would Recommend

I was so blessed to have such A great group each one of you went aboveboard. They worked very hard do own to the last minute to they truly care

headshot image of Whitney Lieberman

Loan Officer: Whitney Lieberman

NMLS# 2001312

5 out of 5 Stars
Would Recommend

Great home buying experience!

headshot image of Shane Lowe

Loan Officer: Shane Lowe

NMLS# 1123167

5 out of 5 Stars
Would Recommend
headshot image of John Mowrey

Loan Officer: John Mowrey

NMLS# 2303893

5 out of 5 Stars
Would Recommend

My loan team was perfect. David, Nick and Katz was great always on top of things. They kept me in the loop on everything. From start to finish they was always by my side. If I was to do this process over again. I’ll pick the same team to do it with. I would recommend this team to EVERYONE!! I’ll recommend them to the president if he is looking for a house! Team of Go-Getter. Any future purchase of any house loan. I want done by this team!! I don’t think it’s possible to top this level of service that I received. I would say great job team but that is a understatement. Outstanding Job Team!!! If I had to rate you. Broke the scale!!!

headshot image of David Kitchen

Loan Officer: David Kitchen

NMLS# 1325613

5 out of 5 Stars
Would Recommend

Kat- I can’t thank you enough you have kept me sanity in check from making sure I got the information I needed to helping me find dog resources. You were there not only to help but to be a ear during times. I thank you and hope that in the future should I need to move you and Adam are my team ! Thank you

headshot image of Adam Crutchfield

Loan Officer: Adam Crutchfield

NMLS# 839679

4.5 out of 5 Stars
Would Recommend
headshot image of Jeff Gordon

Loan Officer: Jeff Gordon

NMLS# 202235

5 out of 5 Stars
Would Recommend

VU set me up with a cut-throat team that made me feel very comfortable and understood. You’re in good hands with these guys.

headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

5 out of 5 Stars
Would Recommend
headshot image of Darrick Brown

Loan Officer: Darrick Brown

NMLS# 44323

5 out of 5 Stars
Would Recommend

Though my situation required my providing documents on other properties I own, the 'to-do' list kept me on track and on time.

headshot image of Wesley Earl

Loan Officer: Wesley Earl

NMLS# 1631182

5 out of 5 Stars
Would Recommend

I really enjoyed my experience with Veterans United. Home buying was made very simple with no complications. The experience was one that I would recommend to any Home buyer.

headshot image of Charlie Holsten

Loan Officer: Charlie Holsten

NMLS# 1721617

5 out of 5 Stars
Would Recommend

The whole team was great to work with!

headshot image of Steven Blakley

Loan Officer: Steven Blakley

NMLS# 1541777

4.5 out of 5 Stars
Would Recommend
headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
Would Recommend

i love my team!!!

headshot image of Ross Deeken

Loan Officer: Ross Deeken

NMLS# 1954658

4 out of 5 Stars
Would Recommend

Overall the experience took quite a bit of work but nonetheless we were happy with the outcome. The team was very tentative and responded swiftly to any concerns that we had. They made the process move along very smoothly with no discrepancies and had a answer for every question that we had.

headshot image of Marcus Crossgrove

Loan Officer: Marcus Crossgrove

NMLS# 1875139

5 out of 5 Stars
Would Recommend
headshot image of Suzanne McClain

Loan Officer: Suzanne McClain

NMLS# 459155

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5 out of 5 Stars
Would Recommend

Jose has worked with me for over a year and one half helping me close on a new home. He has helped me swim through the muck of a robust housing market, while I was simultaneously going through a heart-wrenching divorce, releasing my old home through an assumption process, speeding to beat inflation and rising interest rates, and finally guiding me through a complete ground-up build with a new home. Impossible for any loan to trump that! He helped me climb a monstrous mountain, and ultimately make it to the top. There is no doubt in my mind that Jose has a warrior spirit that every Marine I know shares as well. Jose is professional, patient, loyal, and compassionate to our veterans. Trust and grit are hard to find in these times we live in. Jose possesses both of these traits. I am deeply appreciative of everything he has provided to me and my family. In addition to Jose, Paige and Jesse were also very informative and helpful as well! I strongly recommend Jose and his team to help you successfully pound your way through the mortgage process! Semper Fidelis!

headshot image of Jose Banuelas

Loan Officer: Jose Banuelas

NMLS# 1287239

5 out of 5 Stars
Would Recommend

As a first time homebuyer, VU has been amazing! The only time I even felt anxious is post closing and that was simply the excitement. The entire team stayed on top of things and let me know exactly what I needed to do so that we could close in a timely fashion. Great people and down to earth. Highly recommend using VU’s services!

headshot image of Zachary Diggs

Loan Officer: Zachary Diggs

NMLS# 2301706

5 out of 5 Stars
Would Recommend

My family and I are thankful for a great team of professionals at Veterans United consisting of Jessica, Aaron, Marty, Zuri, and our real estate agent Beverly. They made us feel like VIPs every step of the way during the home-purchasing process. Each member of the team was knowledgeable and passionate about their profession and made our dream a reality in purchasing our dream home! Without hesitation, I will recommend Veterans United to each veteran who wants to purchase a home!Shout out to the marketing team for their effective use of search engine optimization that connected us with Veterans United during a random google search of VA home loans. Additionally, shout out to the team who created the video resources as we referenced these highly effective learning tools often.Again, Thank you Veterans United, you all ROCK!

headshot image of Jessica Edwards

Loan Officer: Jessica Edwards

NMLS# 1629864

5 out of 5 Stars
Would Recommend
headshot image of Jeremy Henry

Loan Officer: Jeremy Henry

NMLS# 186485

4 out of 5 Stars
Would Recommend

The team was very helpful and patient with me and my family. We had many questions and were learning about VA loans. Thank you.

headshot image of Alex Brown

Loan Officer: Alex Brown

NMLS# 245587

5 out of 5 Stars
Would Recommend

There was a lot that came up with our loan that made it take a lot longer than normal. ( nothing on their end it was all stuff we personally had to fix.) through all of it Lucas and Rachel stuck with us every step of the way through all the stress until our wonderful signing day. In seven months their was not a single time I had a question that wasn’t answered by one of those two. They always picked up. Two wonderful people I would send anyone to them!

headshot image of Lucas Hassemer

Loan Officer: Lucas Hassemer

NMLS# 1630187

5 out of 5 Stars
Would Recommend

The team was great!!!

headshot image of Tyler Salter

Loan Officer: Tyler Salter

NMLS# 1731461

5 out of 5 Stars
Would Recommend

The best way I can provide my thoughts on Craig and his team are the people I’m sending his contact information to, so they can use him, as well.

headshot image of Craig Anderson

Loan Officer: Craig Anderson

NMLS# 1464195

More Reviews

See all 401,653 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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