Great, fast, and friendly service. Always there to answer any of my questions and always responded to my emails in a fast and timely manner.
No matter what kind of questions I had or problems I thought I was facing, you all were there to walk me through it. Thank You
It was a pleasure doing business with you, you took good care of what I needed the only thing I would say is communication. It seem that you don't talk to each other about paperwork. There was alot of double and triple amount of papers to either fill out or redo only because of not checking with each other.
Thank U for the help other than that U did fantastic
From the very beginning we were in good hands. Working with Tiffany Haskamp was a pleasure. She really took the time to help us with to help us understand the process. She was very informative and was extremely professional with every step. When she passed our information on to our Loan Officer, Kyle Gross, we were met with the same level of professionalism. Kyle Gross made sure that we never felt lost in this process. He made sure to keep in contact with us every step of the way. He answered all our questions with a smile on his face. He also took the time to make sure we were very informed. Now that our loan has closed and we are in our new home, I miss working with Kyle and Tiffany. They were more like really good friends that we had the pleasure of meeting and we will always be grateful to them both for the impact they made with us. We will reccommend VUHL to all of our veteran friends because it was really a great experience. Thank you to all who were behind the scenes working as well.
every one was great. I was very happy with everthing but the under writer the thing i had to come up with was just stupid a hand writen letter from my mother come on. other than that it was a good thing. Doug and Jared were great
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Steve Wheeler was professional, knowledgeable and always answered any questions we had in a thorough and friendly manner. We would highly recommend him and his staff!
Matt McDaniel was great to work with. He kept in constant contact with us. He was quick to return calls or emails. When we hit a snag he was quick to help us fix it as soon as possible. I would recommend Matt to anyone who wants to get a VA loan.
Lonnie & Krystal Hauck
After signing the contract to purchase my property, I asked to be locked in at an interest rate of 3.87, and my loan officer did not honor my request. Also, after having 45 days to close, which should have be Friday,(06/28/20013), we didn't close until Monday, (07/01/20013), which caused me to have to check in a hotel, from Friday until the following Tuesday, and in doing so, almost depleted funds meant for other things, so no I would "not" recommend Veterans Home United to anyone, as a matter of fact, I would do the complete opposite .
Almost perfect service. The only thing that I can think of is I was unclear on a couple of things (what happens next after closing), and Doug clued me in after giving him a call. And he made it clear that he's still available for questions even after closing.
I would definitely recommend Doug and Veterans United to my friends and family.
My loan officer was great. They were wonderful and worked hard to get me the best service possible.
I think Veterans United did a great job!!!
My experience with Veterans United was Great!!! I began my journey in 2012 with Jessica Nelson ,she helped me stay on course, then the ball really got rolling with Celina Mowery & Alycea Smith there were times that I wanted to say forget it they assured me that what I was going through others have as well , then when the loan was secured things got messy, none due to VU... So I say loud and proud The team at Veterans United have a friend for Life. Dreams Do Come True..... I have my 1st Home.
THANK YOU ALL!!! The Ransom Family
We had a bad experience buying our first home through a big name lender several years ago. We were very apprehensive about buying another home but after reading the positive reviews about Veterans United we decided to give them a shot. I'm glad we did because they made the whole process easy. I will use them in the future and will recommend them to friends and family.
I am a single father of three children, active duty Army, who was trying to purchase a home from halfway across the country. Brandon provided truly outstanding performance with respect to helping me secure the loan for my new home. Indeed, he was so superior that both my realtor and the seller's realtor commented on his exceptionally stellar service and rapid responses when I was at closing. Both realtors, and myself for that matter, had never encountered such exemplary assistance from a "non-local" lender. I could not be more pleased with Brandon Crites' professionalism and help. Thank you!
Take the time to read the paperwork that is asked for to make sure everything is in order, so there are no last minutes lawyers visits at $250.00 an hour, and trying to get the court systems to move fast at the last minute.
We have dealt with many different loan officers in the last decade. There has never been one as professional, courteous and efficient as Debbie Rau. Debbie truly went above and beyond to keep us informed and keep our anxiety in check! She never once promised anything that she did not deliver, and she asked us well in advance for things that she knew we would need. She responded to voice messages, even after hours and on weekends, and was genuinely invested in doing what worked best for our family. We had some hiccups along the way, but with Debbie's reassurance and guidance we were able to navigate through them and are now in a home that our family hopes to reside in for many years to come. I also want to give kudo's to Heather Gipson, our loan processor who is meticulous, thorough and on top of everything!
Overall, Debbie and Heather were an outstanding team. I can say without hesitation that we have never worked with people who are so genuine, professional and just plain nice!
Nick and Josh were excellent at maintaining communication through the entire process. Their guidance through the loan process was thorough and they always kept me updated with the status along the way. I would, without a doubt, recommend Veterans United to anyone we know who qualifies for a VA loan. Our most sincere thanks go to Nick for all his help in assisting us in obtaining our first home! Just a few years ago, we thought home ownership was an impossible dream, but the team at Veterans United made it into a reality, with as little stress and anxiety as possible! Thank You!!