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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

424,093

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
3
2
1

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Showing all 424,093 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

I just closed on my second home with VU and I couldn’t be happier. Dan and his team are proven to be highly skilled and efficient, and makes the home buying process seamless. Everyone I came in contact with was very professional and knowledgeable and went above and beyond to help me throughout the process.

headshot image of Dan Hopkins

Loan Officer: Dan Hopkins

NMLS# 1525090

5 out of 5 Stars
Would Recommend

I will definitely recommend Veterans United to anyone who is looking for home buying services!

headshot image of Tim Jones

Loan Officer: Tim Jones

NMLS# 1709126

5 out of 5 Stars
Would Recommend
headshot image of Shane Lowe

Loan Officer: Shane Lowe

NMLS# 1123167

5 out of 5 Stars
Would Recommend

Quick first home buying experience with an outstanding team! My Family and I Thank you!!

headshot image of Bobby Moss

Loan Officer: Bobby Moss

NMLS# 1125754

5 out of 5 Stars
Would Recommend

Great experience working with Rob and his team. I will recommend VU to every military person I know who’s looking at purchasing a home.

headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
Would Recommend

The team worked with me throughout the whole home buying process to make sure we were taken care of.

headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars
Would Recommend
headshot image of Steve Gustafson

Loan Officer: Steve Gustafson

NMLS# 1599009

5 out of 5 Stars
Would Recommend
headshot image of Clint Hamilton

Loan Officer: Clint Hamilton

NMLS# 1224235

3.5 out of 5 Stars
Would Recommend
headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
Would Recommend
headshot image of Jake Levy

Loan Officer: Jake Levy

NMLS# 168064

5 out of 5 Stars
Would Recommend
headshot image of Meghan Blaine

Loan Officer: Meghan Blaine

NMLS# 1526519

2.5 out of 5 Stars

I wrote a more detailed review but I will make it more simple. I won’t use Veterans United again. Communication was not great. There was errors on the final closing details. The biggest reason has nothing to do with the team. Their fee’s are very high comparably. I was given examples at my closing and told by multiple people in the industry not to use them. I had already made an offer on a house and my situation didn’t allow me to change it is the only reason I stuck with them.

Response from Veterans United

David,

Thank you for sharing your comments with us. We realize that fees can vary from lender to lender and is one of the most important factors in your home buying decision, we are sorry you did not feel you get the best deal. While we are thrilled that we were able to assist in closing on your home, it seems it was not without some strain. Discussing the details around your final closing figures is part of our commitment to deliver outstanding service. While we do not directly control the majority of these costs like taxes and insurance, we do appreciate your calling attention to this aspect and we value your feedback. Our Client Advocate team will research your comments and work hard to ensure that we are learning whenever possible the best ways to ensure excellent customer service. Please reach out to us if you would like to discuss your experience further.

5 out of 5 Stars
Would Recommend

Josh, Madi and team worked really hard to get our loan closed. Besides things out of their control the process was so easy. I really expected this to be much harder, the team did a great job prepping us for underwriting.

headshot image of Joshua Uberroth

Loan Officer: Joshua Uberroth

NMLS# 2173852

5 out of 5 Stars
Would Recommend
headshot image of Craig Brumfield

Loan Officer: Craig Brumfield

NMLS# 857001

5 out of 5 Stars
Would Recommend
headshot image of Mitch Pearson

Loan Officer: Mitch Pearson

NMLS# 1407333

5 out of 5 Stars
Would Recommend

From start to finish, my experience was great! I would definitely recommend friends, family and strangers to use veterans United, especially Ross McClanahan and the team if they have the opportunity to do so.

headshot image of Ross McClanahan

Loan Officer: Ross McClanahan

NMLS# 1772094

5 out of 5 Stars
Would Recommend
headshot image of Michael Jones

Loan Officer: Michael Jones

NMLS# 1629215

5 out of 5 Stars
Would Recommend
headshot image of Tyler Galloway

Loan Officer: Tyler Galloway

NMLS# 1420483

5 out of 5 Stars
Would Recommend

I really am thankful for the great people that made it happen for us. Everyone was nice to us, respectful.
Josh, excellent! Barb, wonderful, and very informative.
Johnathan, wonderful!
My Agent, you couldn't ask for anyone better.
Very helpful, went out of their way to help us.
Thank you!
Josh! I really appreciate you for taking the time to help us .
May God, continue to Bless you all !
Blessings
Bobby and Patricia King
Ma

headshot image of Josh Capron

Loan Officer: Josh Capron

NMLS# 1232378

5 out of 5 Stars
Would Recommend

This was my first home purchase and Justin made it personal for me. I returned from a deployment with a very limited amount of time to find and get into a home in a time when the housing market is extremely unstable. The loan team I worked with ensured that every obstacle was met immediately and got me into my home in 30 days.

headshot image of Justin Wandel

Loan Officer: Justin Wandel

NMLS# 1721211

5 out of 5 Stars
Would Recommend

Exemplary customer service! I recommend Veterans United to all my family, friends and future home buyers so that they may experience the professionalism, care and family orientation of their team!

headshot image of Terry Roberts

Loan Officer: Terry Roberts

NMLS# 397987

5 out of 5 Stars
Would Recommend
headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

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5 out of 5 Stars
Would Recommend
headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

5 out of 5 Stars
Would Recommend

It was a pleasure working with the team, they made the process smooth and easy!

headshot image of Thaddeus Kimbell

Loan Officer: Thaddeus Kimbell

NMLS# 1804289

5 out of 5 Stars
Would Recommend

Dan and team made this process super simple and quick. Had a lot of reservations about refinancing prior to speaking to Dan but he made me feel comfortable.

headshot image of Dan Salter

Loan Officer: Dan Salter

NMLS# 1407348

5 out of 5 Stars
Would Recommend
headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars
Would Recommend
headshot image of Carl Thomas

Loan Officer: Carl Thomas

NMLS# 1030850

4 out of 5 Stars
Would Recommend
headshot image of Christina Lee

Loan Officer: Christina Lee

NMLS# 2119715

5 out of 5 Stars
Would Recommend
headshot image of Hannah Wansing

Loan Officer: Hannah Wansing

NMLS# 1145297

5 out of 5 Stars
Would Recommend

This is our second loan with Veterans United. We received outstanding service again. Going with Veterans United again was a great decision, the easiest one we made in this process!

headshot image of Eric Johnson

Loan Officer: Eric Johnson

NMLS# 2015697

More Reviews

See all 424,093 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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