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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

424,888

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
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2
1

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5 out of 5 Stars
Would Recommend
headshot image of Krystal Palmer

Loan Officer: Krystal Palmer

NMLS# 1110490

5 out of 5 Stars
Would Recommend

Ben and his team were most excellent! Dealing with Darci to begin with is what brought me to VU -- she was very honest and helped me make the calculations I wanted. Others I had been dealing with simultaneously were markedly less transparent, trying to obfuscate the math and dance around an answer, which I was quick to take note of. Ben clearly is very good at what he does, but beyond his obvious level of expertise, he was very friendly and helpful, and enjoyable to work with. Madi likewise was very quick to respond and pleasant to deal with. The whole team managed to get the loan through from start to finish in under a month, to accommodate the tight deadline of my contract. And of course, the loan rate was very reasonable as compared to some others I've seen. I will hands down recommend VU and this team in particular to anyone else I come across, where applicable. Thank you!!

headshot image of Benjamin Long

Loan Officer: Benjamin Long

NMLS# 1099960

4.5 out of 5 Stars
Would Recommend
headshot image of Jason Polk

Loan Officer: Jason Polk

NMLS# 1748681

5 out of 5 Stars
Would Recommend

Shane was with me though every step of the home buying process. Great job!

headshot image of Shane Lowe

Loan Officer: Shane Lowe

NMLS# 1123167

5 out of 5 Stars
Would Recommend

closed the deal in 29 days. Kyle kept me up to date and communicated even on weekends. Kyle matched the offer from USAA and won me over through ease of communication.

headshot image of Kyle Boger

Loan Officer: Kyle Boger

NMLS# 1483287

5 out of 5 Stars
Would Recommend
headshot image of Danielle Genz

Loan Officer: Danielle Genz

NMLS# 400570

5 out of 5 Stars
Would Recommend

It was a fantastic experience from start to finish and the people with whom I dealt with were very knowledgeable and pleasant.

headshot image of Elliott Watkins

Loan Officer: Elliott Watkins

NMLS# 1198442

5 out of 5 Stars
Would Recommend

Bill and the team were professional, experienced, on top of it, and very friendly. They made this happens and we’re loving our new home.

headshot image of Bill Bales

Loan Officer: Bill Bales

NMLS# 1050803

5 out of 5 Stars
Would Recommend

Daniel and Rachel were the 2 people that really made all this a dream come true

headshot image of Daniel Perry

Loan Officer: Daniel Perry

NMLS# 860457

5 out of 5 Stars
Would Recommend
headshot image of Mike Dianics

Loan Officer: Mike Dianics

NMLS# 910759

5 out of 5 Stars
Would Recommend
headshot image of Heather Damer

Loan Officer: Heather Damer

NMLS# 12449

5 out of 5 Stars
Would Recommend

Overall experience was fast and very easy!

headshot image of Blake Crutchfield

Loan Officer: Blake Crutchfield

NMLS# 1464153

5 out of 5 Stars
Would Recommend

This is the 2nd time I have dealt with Veterans United and there is no one else I rather work with. You all make everything so easy.

headshot image of Brandon Brown

Loan Officer: Brandon Brown

NMLS# 1493029

4.5 out of 5 Stars
Would Recommend

First time homeowner. And I just want thank the men and women of Veterans United, for helping us toward our new home. It's a blessing that this service is out there to help military members (retired or actively serving) and their families. Providing guidance and being understanding is what I kept getting throughout this whole process. Again Thank you for all you have done.

headshot image of Ryan Williams

Loan Officer: Ryan Williams

NMLS# 1718322

4 out of 5 Stars
Would Recommend

jessica edwards was great i have severe ptsd systems and she went out of her way to call me through outnthe process which was outstsanding

headshot image of Mitch Casteel

Loan Officer: Mitch Casteel

NMLS# 920439

5 out of 5 Stars
Would Recommend

Everyone was very helpful and patient. They didnt make me feel as though I was a customer, they made it feel like I was family. Any issues was usually resolved by them during the process and then I was contacted. Awesome job guys!! Will be a repeat customer from now on. Thank you from the Morris family.

headshot image of Dan Davis

Loan Officer: Dan Davis

NMLS# 59622

4.5 out of 5 Stars
Would Recommend
headshot image of Nick Kundert

Loan Officer: Nick Kundert

NMLS# 1000911

4 out of 5 Stars
Would Recommend
headshot image of Bryant Chambly

Loan Officer: Bryant Chambly

NMLS# 1037124

5 out of 5 Stars
Would Recommend

Great experience the first time around....!!!! Keep up the good work!

headshot image of Courtney Jones

Loan Officer: Courtney Jones

NMLS# 1483086

5 out of 5 Stars
Would Recommend

Really rather painless
Yes, I had to jump through some hoops, but it was not nearly as bad as I had anticipated.

headshot image of Adam Underwood

Loan Officer: Adam Underwood

NMLS# 398146

4.5 out of 5 Stars
Would Recommend
headshot image of Timothy Wuest

Loan Officer: Timothy Wuest

NMLS# 1009949

5 out of 5 Stars
Would Recommend
headshot image of Damien Shafer

Loan Officer: Damien Shafer

NMLS# 449799

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5 out of 5 Stars
Would Recommend
headshot image of Ginny Young

Loan Officer: Ginny Young

NMLS# 187898

5 out of 5 Stars
Would Recommend
headshot image of Heather Damer

Loan Officer: Heather Damer

NMLS# 12449

5 out of 5 Stars
Would Recommend

Vetrans United helped us reach a dream that we always thought would go unrealized.. we couldn't be any happier. Matt Torres and Nate Arni were a pleasure to work with. They were both very helpful and willing to chuckle and encourage during the stressful times of collecting documents.We would absolutely recommend Veterans United to fellow veterans.

headshot image of Matt Torres

Loan Officer: Matt Torres

NMLS# 1094594

5 out of 5 Stars
Would Recommend
headshot image of David Llewellyn

Loan Officer: David Llewellyn

NMLS# 933895

4.5 out of 5 Stars
Would Recommend
headshot image of Adam Underwood

Loan Officer: Adam Underwood

NMLS# 398146

5 out of 5 Stars
Would Recommend
headshot image of Jim High

Loan Officer: Jim High

NMLS# 1434955

5 out of 5 Stars
Would Recommend

From beginning to end grade A customer service. Even though it’s my first time buying a home my second home will be with Veterans United Godbless.......

headshot image of Kody Gilbow

Loan Officer: Kody Gilbow

NMLS# 192566

5 out of 5 Stars
Would Recommend
headshot image of Joel Gigler

Loan Officer: Joel Gigler

NMLS# 983692

More Reviews

See all 424,888 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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