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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

425,961

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

This was our second purchase of a home and first time using Veterans United. We knew of others who had used them and said their experience was the best. They made the loan process easy with the online forms and notifications when things needed to be done. Everything was explained in the emails about the steps, forms, and where we were in the process. When I reached out with a question, they where quick with a response. A wonderful experience! They even recommended a realtor to work with in our area and she was amazing! We did not know or have a recommendation from anyone in the area. This also made the home buying process smooth.

headshot image of Jake Faerber

Loan Officer: Jake Faerber

NMLS# 838645

5 out of 5 Stars
Would Recommend

Very great experience every step of the way. Couldn’t be more pleased with the team of Billy and Samantha as they were on top of everything and guided me through every step. Thank you so much.

headshot image of Billy Abney

Loan Officer: Billy Abney

NMLS# 202563

5 out of 5 Stars
Would Recommend

Out of all the decision you will need to make in buying a home, this is a no brainer! Outstanding team that achieved outstanding results! I could be happier!!!

headshot image of Ryan Odneal

Loan Officer: Ryan Odneal

NMLS# 1838122

4 out of 5 Stars
Would Recommend

Veterans United has been a true blessing to my family and me.

headshot image of Nathan Bitner

Loan Officer: Nathan Bitner

NMLS# 1374361

5 out of 5 Stars
Would Recommend

I've purchased seven homes over the past 44 years and this has been the easiest one ever. Great support and always kept informed throughout the process. Complete "one stop process" with everyone involved keeping me updated and informed of what was taking place.

headshot image of Katelin Lawrence

Loan Officer: Katelin Lawrence

NMLS# 1793454

5 out of 5 Stars
Would Recommend
headshot image of Kayla Thoenen

Loan Officer: Kayla Thoenen

NMLS# 1548073

5 out of 5 Stars
Would Recommend

veterans united I think gave me a merical I was homeless had to live with family for 9 months they worked hard and got me a new hope thank you you are awlsome

headshot image of Matt Landis

Loan Officer: Matt Landis

NMLS# 910611

5 out of 5 Stars
Would Recommend
headshot image of Allison Basnett

Loan Officer: Allison Basnett

NMLS# 824203

5 out of 5 Stars
Would Recommend

I can't imagine a company making this overwhelming mess of forms easier. The entire process was broken down into small easily understood parts. The loan team was unbelievably helpful. I truly got lucky having Veteran's United as a lender. Do yourself a favor and let this team guide you through your next home purchase

headshot image of Jesse Hamilton

Loan Officer: Jesse Hamilton

NMLS# 1482517

5 out of 5 Stars
Would Recommend

I highly recommend Veterans United. They made the process so easy and were great to work with. Jaimie is awesome!

headshot image of Jaimie Geiger

Loan Officer: Jaimie Geiger

NMLS# 842497

5 out of 5 Stars
Would Recommend

Mission accomplished!! Veterans United Home Loans has surpassed prior loan experiences that we have had. I appreciate that the Team was always able to answer our questions. We were kept informed every step of the way. Much kudos go out to our loan Team for all their diligence and hard working making this process a success!! Thank you!

headshot image of Winsor Cooper

Loan Officer: Winsor Cooper

NMLS# 317950

5 out of 5 Stars
Would Recommend
headshot image of Renee Young

Loan Officer: Renee Young

NMLS# 546173

5 out of 5 Stars
Would Recommend
headshot image of Andrew Beckett

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars
Would Recommend
headshot image of Aaron Hayes

Loan Officer: Aaron Hayes

NMLS# 1144691

5 out of 5 Stars
Would Recommend
headshot image of Luke Thurman

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars
Would Recommend
headshot image of Dave Buchner

Loan Officer: Dave Buchner

NMLS# 217248

5 out of 5 Stars
Would Recommend
headshot image of Chris Hill

Loan Officer: Chris Hill

NMLS# 868934

5 out of 5 Stars
Would Recommend

Highly recommend Veterans United. By far the easiest pending experience I have ever had.

headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

4.5 out of 5 Stars
Would Recommend
headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

5 out of 5 Stars
Would Recommend
headshot image of Ryan Cannon

Loan Officer: Ryan Cannon

NMLS# 987691

4 out of 5 Stars
Would Recommend
headshot image of Elliott Watkins

Loan Officer: Elliott Watkins

NMLS# 1198442

5 out of 5 Stars
Would Recommend

My experience with Veterans United was outstanding.The process was very smooth and anxiety free.This anxiety free process was achieved through constant communication with the loan officer and his team.Veterans United is made up of knowledgeable, dedicated, professionals that care about their clients.I would recommend them to any fellow veteran.

headshot image of Matthew Reehl

Loan Officer: Matthew Reehl

NMLS# 1726845

5 out of 5 Stars
Would Recommend
headshot image of James Walrod

Loan Officer: James Walrod

NMLS# 260324

5 out of 5 Stars
Would Recommend

We has a particularly tough experience with the other parties but Ryan went out of his way to ease the stress and ensure our home buying experience was exceptional. We would highly recommend Ryan and hope to work with him in the future.

headshot image of Ryan Williams

Loan Officer: Ryan Williams

NMLS# 1718322

5 out of 5 Stars
Would Recommend

I was so green at seeking a veteran's loan. Kaleb's team explained everything so carefully and put me at ease while we went through this rather tedious process. I am very pleased to say I am a homeowner! Thank You, guys.

headshot image of Kaleb Long

Loan Officer: Kaleb Long

NMLS# 35296

0.5 out of 5 Stars

Overall experience and delivery of loan was good, however, our first line of contact with the company was unresponsive to calls and emails. Once her boss was involved all problems were resolved immediately and our experience with Chris Thornton was amazing at the time of closing.

Response from Veterans United

Thank you for taking the time to let us know about your recent home purchase Casey. We apologize for the rocky start, and very much appreciate the opportunity you gave us to correct it. We're so glad to hear the rest of your experience was positive and that you now have a new home.

5 out of 5 Stars
Would Recommend

I expected this process to be extremely difficult after hearing other people’s horror stories when buying a home. Everything that was needed to be done in order to complete this process was explained to me, even though I asked so questions! They were very patient with me and helped me every step of the way. If you plan on buying a home, please use Veterans United!!

headshot image of Kayla Thoenen

Loan Officer: Kayla Thoenen

NMLS# 1548073

5 out of 5 Stars
Would Recommend

Daniel Perry and Rachel McCarthy provided exceptional service. My loan process was easy and efficient. I will recommend Veterans United to all my veterans friends.

headshot image of Daniel Perry

Loan Officer: Daniel Perry

NMLS# 860457

5 out of 5 Stars
Would Recommend

Highly recommend anyone looking to purchase a home using the VA Loan. Wouldn’t use anyone else. If I had a choice to do it all over again I would definitely use Veterans United Home Loan.

headshot image of Cilla Conrow

Loan Officer: Cilla Conrow

NMLS# 1866846

5 out of 5 Stars
Would Recommend
headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

More Reviews

See all 425,961 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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