Great to work with through the beginning of the process, when issues arose towards the end of the loan process there was a profound lack of a sense of urgency to fix the problems. Seemed to be poor communication between the underwriting team and the loan management team
I am a first time home buyer and I feel this was the best experience I could have ever had. The staff was always there 100% of the time to help me along the way. they did every thing in a professional and timely manner. I would like to thank the VUHL team for making this the most amazing experience I have had.
Our experience with Veterans United was nothing but amazing at every step of our Refinance process. Having worked with Rob Parham and Becca Wholey was an enormous pleasure, they give us prompt and responsive customer service when we needed help at any stage of the RIFI process. ROB and BECCA ARE OUTSTANDING AND AMAZING INDIVIDUALS!!! We, my wife and I, were kept informed throughout the whole process which kept us informed from start to finish.Their documents website and web portal was outstanding, documents were accessible and easy to manage. The RIFI process experience was stress free and simple. Becca went beyond the call of duty by providing her cell number and contacted us via text message. BOTTOM LINE ROB PARHAM, BECCA WHOLEY, AND VETERAN UNITED ARE EXTRAORDINARY AMAZING!!! (10+ STARS)
I would recommend them without hesitation, they where amazing keeping informed and answered any question I had. The best part Danny sat me down and talked me through the contract so I knew what was going on and happing.
Veterans United Home Loans were easy to work with, kept us in the loop on the whole process and provided sound guidance through the complete process! Thank you for a job well done!
As a whole, or broke down individually we couldn’t have asked for any better group of people for this process from the receptionist through closing we were greeted with smiles and true professionalism.
I’m so happy I chose to go through Veteran’s United! From day 1 all through closing Seth and his team made my experience very positive and way easier than I thought possible.
I highly reccomend!!
I am extremely happy with the loan I received from Veterans United. The service and education I received from Veterans United helped me find a place where I can put roots down. I would definitely use them again!
Thank you team. This has been a developing part of my life. I am super thankful.
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Veterans United is an amazing company. The loan specialist Tim Killday, that we worked with was great at communication and answering questions. When we called, he always made time for us, or would call back just as he said he would. When we went to refinance this month, Tanner who worked with Tim, was also amazing. This team is something you can only dream of. We are talking a 30 year loan with great financial responsibility to us as buyers, so to have a team who was working with us and for us, and always making sure we understood and were at ease, was nothing short of amazing. I would HIGHLY recommend Veterans United, and know that anything I need in the future, I will call Tim Killday at Veterans United. Thank you for making purchasing a home a year ago, and now refinancing for lower payments to easy... simply the best team out there!Rocque & Marti Bradley
Veteran's United made the Va loan process a breeze! It was a lot easier than I thought it would be and my loan officer provided excellent communication. He review all my documents quickly and made sure the underwriting would go smoothly. Near the end the of the process, the loan team was able to expedite the closing process so my closing would be on time.
They always gave me confidence when i was unsure about getting the loan.
Refinancing could be very stressful process for some especially veterans that may have to deal with various disabilities. The staff at veterans United made me feel very comfortable and quickly resolved any concerns that I may have had.. I would definitely recommend their services to my brothers and sisters in the armed forces!
This was a great experience for our family. We found and closed on our home in less than two weeks. John and Amber worked quickly with us and always kept us informed. I would highly recommend Veterans United to anyone on the hunt for their next home.
Veterans United will ask for a lot of documents to get the loan approved. I had to remember this was a government loan with government paperwork. I do like the Veterans United website where they have the “to do list” for uploading documents. This was a good reminder of what to work on submitting for the loan. Overall great experience. Thank you!
