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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

430,518

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 430,518 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

Veterans United was great to work with! They make the stressful process of buying a home easy and are with you every step of the way!! I would recommend VU to everyone I know.

headshot image of Stefanie Snow

Loan Officer: Stefanie Snow

NMLS# 1116265

5 out of 5 Stars
Would Recommend
headshot image of Jonathan Lucas

Loan Officer: Jonathan Lucas

NMLS# 43401

5 out of 5 Stars
Would Recommend
headshot image of Jason Crone

Loan Officer: Jason Crone

NMLS# 1373043

3.5 out of 5 Stars

my overall buying experience wasn’t the greatest, a lot of miscommunication and lack of communication. I moved from out of state and the day before my closing date I was told more paperwork was needed , forcing me to stay in a hotel with my children for a week because I was already on the road driving to my new home . They were great with rebuilding my credit though

headshot image of Max Carratura

Loan Officer: Max Carratura

NMLS# 388818

4 out of 5 Stars
Would Recommend
headshot image of Tim Langdon

Loan Officer: Tim Langdon

NMLS# 610467

5 out of 5 Stars
Would Recommend

Our home buying experience has been painless so rewarding.Happy at HOME!

headshot image of Morgan Evans

Loan Officer: Morgan Evans

NMLS# 844090

5 out of 5 Stars
Would Recommend

Just stay positive and trust your loan team, they're here to help and help you move forward.

headshot image of Taylor Deppe

Loan Officer: Taylor Deppe

NMLS# 1055205

5 out of 5 Stars
Would Recommend
headshot image of Tyler Billington

Loan Officer: Tyler Billington

NMLS# 361376

3.5 out of 5 Stars
Would Recommend
headshot image of Adam Canote

Loan Officer: Adam Canote

NMLS# 1464121

4 out of 5 Stars
Would Recommend
headshot image of Kelly Stephens

Loan Officer: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
Would Recommend
headshot image of Matt Lucas

Loan Officer: Matt Lucas

NMLS# 1027457

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
headshot image of Joe Peterson

Loan Officer: Joe Peterson

NMLS# 1275877

5 out of 5 Stars
Would Recommend

Veterans United is the company you want if buying a home they move fast and have wonderful people working for them that cares about you. They work by email text phone calls. I love my experience with them and would do it all over again

headshot image of Nathan Corley

Loan Officer: Nathan Corley

NMLS# 1113688

5 out of 5 Stars
Would Recommend
Photo submission from Mathew C.
headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars
Would Recommend

She went above and beyond everything was handled before I even had a question to askWill definitely use her in the future

headshot image of Trish Cole

Loan Officer: Trish Cole

NMLS# 120968

5 out of 5 Stars
Would Recommend

Very good experience, would recommend.

headshot image of Cooper Allen

Loan Officer: Cooper Allen

NMLS# 170363

5 out of 5 Stars
Would Recommend

Nick and his entire team were wonderful to work with on my journey to buying a home. They were patient in working through and explaining each step along the way. I can not recommend them enough.

headshot image of Nick Schuster

Loan Officer: Nick Schuster

NMLS# 9616

5 out of 5 Stars
Would Recommend
headshot image of Michael Harland

Loan Officer: Michael Harland

NMLS# 1455484

5 out of 5 Stars
Would Recommend

You worked hard to build a life for you and others and to keep them safe. You have earned this opportunity to provide a a beautiful basecamp for your family. These people understand because they have been on the same paths we have walked. They are here to help us and they understand more than anyone. Let them help you find your safe place. It is a wonderful place to be. Joe Mason Vietnam 1969-1971 USMC.

headshot image of Damien Shafer

Loan Officer: Damien Shafer

NMLS# 449799

5 out of 5 Stars
Would Recommend
headshot image of Janet Bowe

Loan Officer: Janet Bowe

NMLS# 1161486

5 out of 5 Stars
Would Recommend
headshot image of Michael Jones

Loan Officer: Michael Jones

NMLS# 1629215

5 out of 5 Stars
Would Recommend
headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

2 out of 5 Stars

Servere lack of communication all across the board. Was told a processor quit and that was the reason. Was told about other clients in general their experience was a lot better. I wouldn't be told that I needed to turn in any kind of form or get any documents until the last second, seemed very unorganized.

Response from Veterans United

Zachary, we thank you for sharing your comments and we understand the frustration you may have encountered during the loan process. Our Client Advocate team is available anytime during the loan process to ensure excellent customer service, and we would love the opportunity to speak with you further to learn about this experience. Please contact us to share more information.

5 out of 5 Stars
Would Recommend

Veterans United is the absolute way to go, I was pre-approved almost immediately and they were able to get things rolling right away. Everyone on the team was great to work with, they made the process as easy as possible and couldn’t have asked for a quicker turnaround time from my first phone call with them to closing on a home. 10/10 across the board and would absolutely use again and recommend to all veterans.

headshot image of Justin Benge

Loan Officer: Justin Benge

NMLS# 1524876

5 out of 5 Stars
Would Recommend
headshot image of Ben Long

Loan Officer: Ben Long

NMLS# 1099960

4.5 out of 5 Stars
Would Recommend
headshot image of Jake Hanson

Loan Officer: Jake Hanson

NMLS# 1068724

5 out of 5 Stars
Would Recommend

My team was very supportive, friendly and kept me updated. The best experience I’ve hade in purchasing a home.

headshot image of Josh Carlyon

Loan Officer: Josh Carlyon

NMLS# 1393787

5 out of 5 Stars
Would Recommend

They made the whole process easy

headshot image of Trish Cole

Loan Officer: Trish Cole

NMLS# 120968

5 out of 5 Stars
Would Recommend

I would recommend Billy to my friends who are buying a home. The whole process was really easy. Thanks guys for believing in me and working with me. I'm in my dream home thanks to my Veterans United Home loans team.

headshot image of Billy Abney

Loan Officer: Billy Abney

NMLS# 202563

More Reviews

See all 430,518 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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