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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
454,322 reviews
856 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 454,322 unfiltered reviews

Starting on Page 9353 of 15,145. Return to Page 1

5 out of 5 Stars
headshot image of Robert Dycus

Loan Officer: Robert Dycus

NMLS# 1128622

5 out of 5 Stars
headshot image of Samantha Rustemeyer

Loan Officer: Samantha Rustemeyer

NMLS# 1658101

5 out of 5 Stars

Very knowledgeable, professional, and easy to work with. Always responded in a timely manner whether email, text, or phone. Recommend anyone in the market for a home to take advantage of the professional teams at Veterans United. Thank you and will plan to use Veterans United again in the near future.

headshot image of Amanda Dusenberry

Loan Officer: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars
headshot image of Mike Mange

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars

Nick and his team were awesome and very very helpful and informative! They made our process so easy and smooth! I will definitely recommend him and his team.

headshot image of Nick Intrieri

Loan Officer: Nick Intrieri

NMLS# 1524889

5 out of 5 Stars

Really enjoyed working with Veterans United. Lance made the process easy to understand and kept me on track. Looking forward to sharing my experience with other vets.

headshot image of Lance Nilson

Loan Officer: Lance Nilson

NMLS# 1698422

5 out of 5 Stars

Great teamwork!!!

headshot image of Matthew Etling

Loan Officer: Matthew Etling

NMLS# 902132

5 out of 5 Stars
headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars

Kept in contact throughout the entire refi process and quickly responded to all questions.

headshot image of Josh Capron

Loan Officer: Josh Capron

NMLS# 1232378

5 out of 5 Stars
headshot image of Erica Haynes

Loan Officer: Erica Haynes

NMLS# 1699489

5 out of 5 Stars

Over all the experience was excellent

headshot image of John Parker

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars
headshot image of Robert Sweeton

Loan Officer: Robert Sweeton

NMLS# 1451365

0.5 out of 5 Stars

My original loan I was conned out of 6000 dollars which nobody could really tell me what it really went to just I couldn’t get the house unless paid.It surely didn’t go as down payment my loan never reflected the payment.So if that wasn’t enough I decided to refinance veteran home loans one main selling points was I would get my escrow refund of course while there a stranger my house making me sign tons of paperwork i am informed that I will not be getting my refund escrow!!They always do they bait and switch on every big deal they so no would not recommend this experience to anybody unless they want to be

Response from Veterans United

William, we're very sorry if the information regarding your escrow funds was not well explained. Our Client Advocate team is available to discuss this in detail with you. We certainly don't ever intend to provide misleading information, and we would like the opportunity to gather more information from you.

5 out of 5 Stars

Processes are easy to follow and any questions are answered promptly.

headshot image of Adam Underwood

Loan Officer: Adam Underwood

NMLS# 398146

5 out of 5 Stars

This is my second loan with them in as many years. Awesome service from Heather and her team. 2 thumbs up

headshot image of Heather Damer

Loan Officer: Heather Damer

NMLS# 12449

5 out of 5 Stars
headshot image of Maureen O'Hare

Loan Officer: Maureen O'Hare

NMLS# 1064196

5 out of 5 Stars

Chris and Susan were excellent throught all the process. All aspects were explained in detail and I had a clear understanding from beggining to end. Really great team.

headshot image of Chris Hill

Loan Officer: Chris Hill

NMLS# 868934

5 out of 5 Stars

Best experience I have had buying a home, outstanding.

headshot image of Douglas Lippmann

Loan Officer: Douglas Lippmann

NMLS# 310771

4 out of 5 Stars

Help made buying a house very easy and very helpful.

headshot image of Shane Lowe

Loan Officer: Shane Lowe

NMLS# 1123167

5 out of 5 Stars

This couldn’t have been a better and easier process!

headshot image of Daniel Perry

Loan Officer: Daniel Perry

NMLS# 860457

3.5 out of 5 Stars
headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars

N/A

headshot image of Dawn Plank

Loan Officer: Dawn Plank

NMLS# 35210

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5 out of 5 Stars
headshot image of Chris Primmer

Loan Officer: Chris Primmer

NMLS# 1054596

5 out of 5 Stars

It was a very easy process! Morgunn was very nice to work with!

headshot image of Morgunn Thornhill

Loan Officer: Morgunn Thornhill

NMLS# 1127375

5 out of 5 Stars
headshot image of Jonathan Lucas

Loan Officer: Jonathan Lucas

NMLS# 43401

4.5 out of 5 Stars
headshot image of Shannon Matlack

Loan Officer: Shannon Matlack

NMLS# 982020

5 out of 5 Stars

I never fill these questions out. But Reed and his team are outstanding!!!! They deserve to be recognized for everything that they do.

headshot image of Reed Murray

Loan Officer: Reed Murray

NMLS# 1630355

5 out of 5 Stars

Veterans United is amazing! They made everything super easy to get through and was there every step of the way!

headshot image of Jenna Pahde

Loan Officer: Jenna Pahde

NMLS# 1421181

5 out of 5 Stars

Best process out there.

headshot image of Zach Schmitt

Loan Officer: Zach Schmitt

NMLS# 1779174

5 out of 5 Stars

Great team to work with. Answered all our questions. Made the home buying easy and understandable. I would recommend Jimmy and his team. Also Ashley was a great help.

headshot image of Jimmy Stranz

Loan Officer: Jimmy Stranz

NMLS# 1031713

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