Outstanding job from the Veterans United Team. They were very helpful explaining each step of the process from the initial pre-approval to cleared to close. I am very pleased with Kollin and Lauren in getting me closed in less than 45 days and recommend Veterans United to other Veterans looking to buy a home. You will not be disappointed.Randy Durley
went the extra mile. quick to respond to issues. on top of everything. true pro.
We chose Veterans United because they had a lot of good reviews. We however had a very poor experience. Everything was a hassle. No body ever knew anything. Our loan office handed us over to another point of contact and she was always without answers, always had to "check with her team". Paperwork and verifications were a hassle. We waited on a 3rd party verification that literally took weeks, when a final paystub should have been sufficient enough. Our closing date was moved 3x and 11 days past the original close date.
Response from Veterans United
Hi Mitchel, we understand the added stress that comes with unexpected changes, and we want to thank you for all the effort put forward to finish out the process. Our Client Advocate team will be researching the communication issues you have acknowledged in your feedback. Thank you for providing this information to help us continually improve our service.
Everyone has been amazing & super helpful when I had any questions or concerns.
Veterans United is without question the best mortgage lender that I have ever dealt with and I worked in the real estate industry for years. The company's agents are honest, knowledgeable and responsive.
Thank you! This was so easy, even when it felt timeous, you all made sure it was a “first time go” at every station. Thank you!!
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I started the home loan process in the Arctic circle of Alaska.I continued my home loan process thru Canada road trip.Horrible cell service, limited time to call, remote locations.Veterans United is a streamlined approach to home loans, easy online paperwork turn in.Great for mobile devices, most of the loan process is screenshots and photos of paperwork.95% of your loan will be done online!
When I made the first call to Veterans United I was very apprehensive about doing an on line transaction like this.From that first call and talked with Anthony all of that went away.It didn’t take long to decide that this is a great organization and I would recommend them highly.
Thank you all!
I would highly recommend this team to take care of any and all of your home purchasing needs. They are very polite, informative, responsive, professional, and very friendly.
If your a veteran try veteran United you won't be disappointed
This is the second home I have purchased and worked with Alex on. Just as the first, he makes it seem like you are always the priority and that you are the only person he is working with!
Great to work with and an overall awesome experience :)
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