The only thing I would have to be negative about was the way they handled the down payment. We told them that we had a certain amount for just a down payment and the rest of the closing costs would be pay at closing with cash. They added our closing costs to the loan instead. We did not catch it in time to change it.
While sometimes nerve-wracking, overall it was a win-win deal!
I didn't have to take a real estate course to understand the proceedings. I love the ease with which are loans are processed!
Work with vets who have less than outstanding credit
Very pleased!!
Excellent customer service and very helpful representatives.
VU was recommended to me by a coworker. He stated that the customer service was exemplary. I gave them a call and spoke with Allie Smith. She answered all of my questions and remained a valuable and responsive resource throughout the whole process. I am beyond happy with Allie Smith, her assistant Alyssa, and VU as a whole!
I would definitely recommend my friends and family!
They are the best of the best in my book
The staff was pleasant & knowledgeable concerning their product.
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This was my first time deal with a VA loan and I think the process was very long and uncertain the entire time, I do understand that the loan is covering 100% therefore, all the steps were necessary. I am happy to have the process complete and a new home.
They have a great team who works very hard to get you the home you deserve.
This team stuck with us. Even though there was a 6 month delay between signing the initial offer and the final closing date, the team kept us on track. I can't tell you how much that means to both me and my wife.
We would absolutely recommend VU to others.
It was excellent
The have made the VA loan process easy.
