Skip to Content

Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

382,052

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

Filters by recency
Filters by state
Filters by branch of service
Filters by type of loan

Showing all 382,052 unfiltered, unedited reviews

Starting on Page 1008 of 12664. Return to Page 1 »

4 out of 5 Stars
Would Recommend

Overall the whole experience was good and to the point. Enjoyed that VU already had all the connections set up, which made the process easier.

headshot image of Joel Smith

Loan Officer: Joel Smith

NMLS# 1953567

5 out of 5 Stars
Would Recommend
headshot image of Douglas Lippmann

Loan Officer: Douglas Lippmann

NMLS# 310771

5 out of 5 Stars
Would Recommend
headshot image of Lenni Oh

Senior Loan Officer: Lenni Oh

NMLS# 1378325

5 out of 5 Stars
Would Recommend

Veterans united was a very pleasing experience. They were with me every step of the way. I feel like I got a really awesome interest rate especially for being a first time home buyer. I will definitely recommend veterans united to anybody and will go through them again in the future if need be.

headshot image of Christopher Holdman

Loan Officer: Christopher Holdman

NMLS# 369923

5 out of 5 Stars
Would Recommend
headshot image of Andrew Meyer

Loan Officer: Andrew Meyer

NMLS# 2170283

5 out of 5 Stars
Would Recommend
headshot image of Madison Yant

Loan Officer: Madison Yant

NMLS# 1927322

5 out of 5 Stars
Would Recommend
headshot image of Nick Kundert

Loan Officer: Nick Kundert

NMLS# 1000911

5 out of 5 Stars
Would Recommend

Thank you to the entire team. The last two times working with veterans united has been wonderful! I am positive we will use you guys again! And we would love for you to be our team again!

headshot image of Aidan Anderson

Loan Officer: Aidan Anderson

NMLS# 2345277

5 out of 5 Stars
Would Recommend

Closing a VA loan in 30 days is unheard of... people shy away from accepting offers from buyers because of the extra efforts they will have to go through to sell their house. Rick, Bridgette and the whole team were so quick in communicating what was needed to proceed to the next step. They all said that my response to their requests were key to success, but it takes both ends to make get the loan approved and closed. Rick's team is the best in the business, we offered on March 13th and closed on April 14th--the whole experience was unbelievably smooth--they were always available to answer my questions. VU's "To Do" list makes everything easier too... its always simple to see what is needed and what has been accomplished.

headshot image of Rick Bridgman

Loan Officer: Rick Bridgman

NMLS# 98981

5 out of 5 Stars
Would Recommend

My Veterans United team (Charlotte, Kris, and Kyle) was amazing! They were so easy to work with and very helpful. My husband is overseas and I am in another state, and they made buying a house from a distance a breeze! Thank you for making this process a smooth one!

headshot image of Charlotte McClellan

Loan Officer: Charlotte McClellan

NMLS# 39691

5 out of 5 Stars
Would Recommend
headshot image of Melissa Kunkel

Senior Loan Officer: Melissa Kunkel

NMLS# 1318473

5 out of 5 Stars
Would Recommend
headshot image of DeAnna Anglin

Loan Officer: DeAnna Anglin

NMLS# 2029641

5 out of 5 Stars
Would Recommend

I never imagined in December I would be in my own home. I heard VA loans were near impossible to get. I just proved them wrong!

headshot image of Jerry Landrey

Loan Officer: Jerry Landrey

NMLS# 1107028

5 out of 5 Stars
Would Recommend

Everyone has been absolutely amazing!

headshot image of Tyler Galloway

Loan Officer: Tyler Galloway

NMLS# 1420483

0.5 out of 5 Stars

I believe the point of failure after 2 loses loans with Veterans United is the Underwriters. I have closed many loans successfully over the last 20 years and know for a fact the underwriters are exactly that and have an enormous responsibility but also an extreme amount of discretion. What I believe is missing is sense to appropriately exercise that discretion to effectively and efficiently close the loan for the customer while protecting the investment. The would not even allow something expressly permitted by the VA who is the ultimate backer of the loan and considered the gold standard even though it was specifically addressed to me and my qualifications as far as down payment etc. this is unsatisfactory and I will not only not ever use VU again, I will deter anyone I can base on my two times of miserable closings while I closed flawlessly on 6 other properties with banks, credit unions, National mortgage lenders as well as USAA. I believe VU fails Veterans at least they have failed me twice!

Response from Veterans United

Brandon,

I want you to know Josh and our entire Client Advocate team is in your corner. I know we can’t rewrite any of these experiences and we’re available to listen so we can address this matter thoughtfully. We’ll use your feedback in follow-up coaching opportunities and in fine-tuning our best practices moving forward. Please reach out to us if you’d like. We wish you the best all the same.

Kindest regards,
Kendra, Client Relations

5 out of 5 Stars
Would Recommend

i could have not asked for a better home buying experience. We were guided every step of the way. i never knew home buying could be so easy. They really care about you and help you feel at ease throughout the whole process!! i highly recommend Veterans united home loans

headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
Would Recommend

Everyone help us close for this house really quick it was all thank to all their hard work thank you

headshot image of Harley Bradley

Loan Officer: Harley Bradley

NMLS# 1568123

5 out of 5 Stars
Would Recommend
headshot image of Brian Flanigan

Loan Officer: Brian Flanigan

NMLS# 1068745

5 out of 5 Stars
Would Recommend
headshot image of Joel Deiber

Loan Officer: Joel Deiber

NMLS# 1698013

5 out of 5 Stars
Would Recommend

Veterans United was so easy to work with and transparent about any and everything! Best and easiest experience I’ve ever had.

headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

5 out of 5 Stars
Would Recommend
headshot image of Chance Mullins

Loan Officer: Chance Mullins

NMLS# 1247905

5 out of 5 Stars
Would Recommend

My assigned team at Veterans United was extremely thorough from start to finish. The constant communication and easy-to-navigate web site made my first home-buying experience a smooth one!

headshot image of Tyler Kettle

Loan Officer: Tyler Kettle

NMLS# 1693581

Ready to see for yourself?

Experience first-hand why 299,117 homeowners give us a perfect score!

Check My Eligibility →
5 out of 5 Stars
Would Recommend

Great experience

headshot image of Trey Barrow

Loan Officer: Trey Barrow

NMLS# 2091070

5 out of 5 Stars
Would Recommend
headshot image of Mystle Schellhorn

Loan Officer: Mystle Schellhorn

NMLS# 1698291

5 out of 5 Stars
Would Recommend
headshot image of Clint Dunlap

Loan Officer: Clint Dunlap

NMLS# 2043576

5 out of 5 Stars
Would Recommend
headshot image of Samuel Yoo

Loan Officer: Samuel Yoo

NMLS# 149705

5 out of 5 Stars
Would Recommend
headshot image of Thomas Champion

Loan Officer: Thomas Champion

NMLS# 1102159

5 out of 5 Stars
Would Recommend
headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend
headshot image of Kelly Herigon

Loan Officer: Kelly Herigon

NMLS# 1812815

4.5 out of 5 Stars
Would Recommend
headshot image of Kyle Bakker

Loan Officer: Kyle Bakker

NMLS# 1698016

More Reviews

See all 382,052 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

Send Your Feedback

We want to hear about your experience with Veterans United!

Back to Top

Start Here: $0 Down VA Home Loans
2,863 Veterans started their online quote today.