First time home buyer. I had a lot of "dumb" questions, but no matter what I asked I was given an answer quickly. My loan team sent my children some gifts! It was amazingly kind of them!
My team lead by Jimmy Stranz was proficient and helpful in all matters throughout the process. Their experience and knowledge shows through in all situations along the way. I am happy to have had them to work with.
Everybody done a great job and had it done on time.
From the first phone call to the closing, the Veterans United team provided outstanding service. My wife and I were more than pleased with our experience.
The Veterans United Rep that I worked with was very knowledgeable and professional.
Quick and informative.
Jennifer was awesome throughout the entire process.
From the very start the Veterans United team was very upbeat, positive and helpful. I can not express how pleased I was every step of the way leading up to my closing process. The team did get the job done in closing and for that I'm grateful, but the problems I ran into during the final few weeks of underwriting seem to me could have been avoided by better communication between all involved.
Had a great time, professionalism 5 stars yes yes!!!
Zack and Samantha were the absolute best that I have ever worked with, hands down.
thank you Veterans United for a wonderful home buyer experience.
I expected some extra requirement going with a VA loan but the process was not as frustrating as I thought it was going to be.
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Our experience with Veterans United Home Loans was a delight and an overall smooth process. Sandy and I are very impressed with Todd and Ben and all they did for us. High accolades to the both of them...
It was a wonderful experience it all happened so fast I am now sitting in a brand new home!!! Thanks veterans united.
It went so quick, we were not prepared for the move we were thinking a few months it went through in weeks.
I called the broker at least 5 times a day and his "assistant" the few weeks before closing. They rarely ever called me back. Closing was push back three times because of mistakes, errors, and oversights on VU. The day of the closing the closer was even unable to get a hold of anyone. She was even told that the original person she was dealing with left for the day in the middle of the closing! This has been the worst experience. The problems continue with VU.loanadministrators too. I want to refinance with another company just so I don't have to be reminded of this experience for the next 30 years.
Extremely Pleased
