Open lines of communication was never an issue with Veterans United. The staff I had the pleasure of working with were knowledgeable and swift to respond to any inquiries I had.
I was very disappointed in the appraisal process, which took over a month. I was unable to get the rate or loan that was projected due to waiting on appraiser. I probably would have backed out of deal if I wasn't in such a bind with daughter battling leukimia.
We were provided with updated information and rdocuments In a timely manner.
Amanda was awesome, and help up every step of the way, Derek also-they both made this experience of purchasing a house seem effortless-we appreciate everything they did!
Experience was outstanding that I have given Veterans United Home Loans number to other family Veterans who are looking for a home.
I was optimistic when I researched refinancing but was quickly assured it made sense to do so.
The entire process was incredibly efficient. Matt Torres and the Veterans United team followed up and followed through on everything. Our family has a very busy and chaotic lifestyle, Matt and the Veterans United team made it simple to work around.
More than positive experience to ensure that my family was in their new home as quickly as possible and that all paperwork and terms were explained in detail.
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Experience first-hand why 336,280 homeowners give us a perfect score!
In the beginning of our process they got us on the right track.
