I cannot say enough to thank our Representative, Mrs Danielle Bourne,, for her assistance and professionalism in walking us thru this loan. We are a retired, and ill couple, that became more ill during the process. Danielle stepped up to the plate for us and helped. I honestly don’t think we could have handled it without her. She is special.
Staff very knowledgeable and professional. And very pleasant and enjoyable to work with.I hate voicemail. But I do understand it why's and how come', but I still hate it.
They were quick and highly responsive. They updated me, even when I didn't ask, which is always appreciated. They let me know what to do and explained situations to me clearly and effectively.
Your website could use some improvements, there were times I had difficulties uploading time sensitive documents. Not often but enough to be a concern for me because I was working on my loan from the other side of the world in a completely different time zone from my loan specialist.
We were a unique and difficult case. But our team did what we needed to get our loan approved. We were able to buy our retirement dream home.
Andrew and the whole team were very helpful. Having little to no knowledge of real estate laws in Florida, plus the correct way to deal with a VA Loan the team was very understanding.
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Our realtor said that Veterans United was very easy to work with. The online eSign ability and To Do List was a great help.
Enjoyed working with Jerry and Alison!
everyone I encountered was very knowledgeable and very helpful.
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The team was fantastic!! They made the process seamless!!
Veteran's United made the home buying process, fast and simple.
I love the hands on experience
The professionalism, superior customer service, and depth of knowledge of every member of Veterans United have left a favorable lasting impression on us. We were so impressed with your user-friendly website, the timely responses and just how easy things were handled from the very beginning! We are thankful that we decided to go with Veteran's United. You made our home buying journey a very pleasant experience and we believe it's because you truly care about Veteran's and their families and it shows!
Quick, Fast, Easy, my loan team was easy to talk to and answered all my questions. I closed escrow on time greatly due to the Danny Freeman's team working for me.
