I sent an email to customer service. I have never had a worse experience in my life. Communication is very poor. I will never do work with you company again.
Response from Veterans United
We appreciate the feedback. We want to ensure that all of our clients have a great experience and this will go a long way to help have this taken care of. I understand you were contacted by a member of our Client Advocate team and they were able to address your concerns. Please let us know if there is anything else we can do to help in the future.
Matthew needs a raise.
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Experience first-hand why 365,221 homeowners give us a perfect score!
Everyone especially Ryan was great !!!
Very professional and quick to answer any questions or address concerns.
Any organization that can help me close successfully while keeping expected costs close and transparent is aces in my book.
Laura did an absolutely amazing job helping my wife and I with the home loan process. Her availability and communication with both myself and our realtor was literally on point. Honestly I don’t know how she ever has her own personal time with how much I communicated with her sometimes lol. My wife and I are super appreciative and will definitely recommend her/your company to anyone we know looking for a house.
Very easy process with little to no confusion regarding the process.
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Michael delivered on his promise to close earlier than anticipated. I would work with him again.
Lots of paper work, but good choices & options.
This is my second time financing with Veterans united and I'd do it again.
I liked all the informative videos
Super friendly staff, answered any questions I had, very personable and user friendly.