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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
458,669 reviews
760 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 458,669 unfiltered reviews

Starting on Page 11269 of 15,289. Return to Page 1

5 out of 5 Stars
headshot image of Matt Istwan

Loan Officer: Matt Istwan

NMLS# 1565050

5 out of 5 Stars
headshot image of Shannon Cantoni

Loan Officer: Shannon Cantoni

NMLS# 1078335

5 out of 5 Stars
headshot image of Erich Arvidson

Loan Officer: Erich Arvidson

NMLS# 1121309

5 out of 5 Stars
headshot image of Brad Quint

Loan Officer: Brad Quint

NMLS# 1249194

0.5 out of 5 Stars

I sent an email to customer service. I have never had a worse experience in my life. Communication is very poor. I will never do work with you company again.

Response from Veterans United

We appreciate the feedback. We want to ensure that all of our clients have a great experience and this will go a long way to help have this taken care of. I understand you were contacted by a member of our Client Advocate team and they were able to address your concerns. Please let us know if there is anything else we can do to help in the future.

5 out of 5 Stars
headshot image of Charlotte McClellan

Loan Officer: Charlotte McClellan

NMLS# 39691

5 out of 5 Stars

Matthew needs a raise.

headshot image of Matthew Czerwonka

Loan Officer: Matthew Czerwonka

NMLS# 1073284

5 out of 5 Stars
headshot image of Patrick Richardson

Loan Officer: Patrick Richardson

NMLS# 1154233

5 out of 5 Stars
headshot image of Ashly Bohinc

Loan Officer: Ashly Bohinc

NMLS# 1161538

5 out of 5 Stars
headshot image of Billy Abney

Loan Officer: Billy Abney

NMLS# 202563

4 out of 5 Stars
headshot image of Garet Barry

Loan Officer: Garet Barry

NMLS# 1409472

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5 out of 5 Stars
headshot image of Samantha Rustemeyer

Loan Officer: Samantha Rustemeyer

NMLS# 1658101

5 out of 5 Stars

Everyone especially Ryan was great !!!

headshot image of Ryan Ponder

Loan Officer: Ryan Ponder

NMLS# 1004260

4.5 out of 5 Stars

Very professional and quick to answer any questions or address concerns.

headshot image of Nick Schuster

Loan Officer: Nick Schuster

NMLS# 9616

5 out of 5 Stars
headshot image of Adam Crutchfield

Loan Officer: Adam Crutchfield

NMLS# 839679

4.5 out of 5 Stars
headshot image of Carrie Freeman

Loan Officer: Carrie Freeman

NMLS# 1140687

5 out of 5 Stars
headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars

Any organization that can help me close successfully while keeping expected costs close and transparent is aces in my book.

headshot image of John Paulus

Loan Officer: John Paulus

NMLS# 1630251

5 out of 5 Stars

Laura did an absolutely amazing job helping my wife and I with the home loan process. Her availability and communication with both myself and our realtor was literally on point. Honestly I don’t know how she ever has her own personal time with how much I communicated with her sometimes lol. My wife and I are super appreciative and will definitely recommend her/your company to anyone we know looking for a house.

headshot image of Laura Christie

Loan Officer: Laura Christie

NMLS# 1126723

5 out of 5 Stars
headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

5 out of 5 Stars

Very easy process with little to no confusion regarding the process.

headshot image of Ginny Young

Loan Officer: Ginny Young

NMLS# 187898

5 out of 5 Stars
headshot image of Aaron Brooks

Loan Officer: Aaron Brooks

NMLS# 1003530

Ready to see for yourself?

Experience first-hand why 365,221 homeowners give us a perfect score!

Check My Eligibility
4 out of 5 Stars

Michael delivered on his promise to close earlier than anticipated. I would work with him again.

headshot image of Michael Ellis

Loan Officer: Michael Ellis

NMLS# 1441197

4 out of 5 Stars
headshot image of Laura Shackelford

Loan Officer: Laura Shackelford

NMLS# 646312

5 out of 5 Stars

Lots of paper work, but good choices & options.

headshot image of Kyle Bakker

Loan Officer: Kyle Bakker

NMLS# 1698016

5 out of 5 Stars

This is my second time financing with Veterans united and I'd do it again.

headshot image of Promise Jackson

Loan Officer: Promise Jackson

NMLS# 1125746

5 out of 5 Stars
headshot image of Jose Banuelas

Loan Officer: Jose Banuelas

NMLS# 1287239

4.5 out of 5 Stars
headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars

I liked all the informative videos

headshot image of Billy Jones

Loan Officer: Billy Jones

NMLS# 1599020

5 out of 5 Stars

Super friendly staff, answered any questions I had, very personable and user friendly.

headshot image of Amanda Dusenberry

Loan Officer: Amanda Dusenberry

NMLS# 12419

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