Erich has been outstanding in everyway throughout my loan process. I would recommend him to anyone to handle their loan.
Just made it so simple. I was dreading the idea of doing it but one call with Brian and he told me how easy it would be. He got my eligability certificate, told him a few numbers, and he just took it from there. I'm still pretty much shocked at how simple this was.
Excellent service as usual on my refinance process from start to finish!!
My experience with Veteran United Home Loans was great. I qualified for a loan even though I was a full time unemployed student which is great. Above all I'm happy with the house I was able to close on.
Great team with a positive mental attitude. Garet and Cara epitomize efficiency as well as ad hoc problem solving.
Great team to work with. Always, with a very positive attitude. Very experienced and professional!
Jeff was extremely pleasant to work with from the very beginning. Amelia was wonderful.Being a Realtor as well as an individual refinancing a home, I've dealt with a lot of lenders. These two had the best attitudes and were so easy to work with - I definitely will recommend them to others!
Refi was quick and easy
We have worked with Veteran's United, Collin Grote & Lauren Schumer, on both our home loans and have enjoyed working with these outstanding individuals. They are courtesy and always prompt.
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veterans united was friendly, and easy to use. The fact that the offer is good for twelve months relieved a lot of stress about time table, and they offered excellent rates and service support.
Everything went really smooth and fast. This was an amazing experience from start to finish, I would definitely refer friends and family to VU!
a great experience
Everyone was awsome did it a short time. Thanks very much
Everyone was incredibly prompt in responding to me and that was great. I did feel as though there was a lot of back and forth with negotiating down the loan numbers etc. I felt that this was a bit like buying a used car. Also, when I asked about reducing the car at closing because my insurance and taxes had already been paid for the next year, I was told that it can't be reduced because VU needed to pay it and then I would be reimbursed from the carrier. Eventually, my cash at closing was reduced and I was told that this one time, they were able to do it. I hope that this circuitous route is not utilized for everyone's money. If my insurance premium was paid with my money, then why in the world would it need to be paid again?
From start to finish it was very easy, very good communication and an excellent experience.
Ashley Khederian Senior Loan Officer.....is the real deal. Most certainly embodies the role of providing and demonstrating customer service AND satisfaction. She has been my wife and I go to through this whole process. She has made the process easy and always is timely with communication and feed back. If I were her boss she would be getting a raise or a promotion. Just saying.....however to be fair....everyone we have dealt with through the process at Veterans United Home Loans has been great. We are very much appreciative to all. God bless.
