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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

430,411

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 430,411 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

It was great. V.U. broke everything down to where I understood everything going on throughout the entire process. I really appreciate everything.

headshot image of Billy Abney

Loan Officer: Billy Abney

NMLS# 202563

5 out of 5 Stars
Would Recommend
headshot image of Bobby Moss

Loan Officer: Bobby Moss

NMLS# 1125754

5 out of 5 Stars
Would Recommend

Veterans United made the VA process enjoyable.

headshot image of Kelly Stephens

Loan Officer: Kelly Stephens

NMLS# 58755

4.5 out of 5 Stars
Would Recommend
headshot image of Ashley Cook

Loan Officer: Ashley Cook

NMLS# 1106948

5 out of 5 Stars
Would Recommend
headshot image of Neal Roeder

Loan Officer: Neal Roeder

NMLS# 35339

4.5 out of 5 Stars
Would Recommend

Very professional, and yet very personal.

headshot image of Clay Rose

Loan Officer: Clay Rose

NMLS# 1126163

5 out of 5 Stars
Would Recommend

Seems like it was too much red tape. Took a long time. Wasn't sure if I could make it thru out all of the paper work they wanted over & over. Annabelle

headshot image of Andrew Beckett

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars
Would Recommend

I loved working with Veterans United. Even when it looked like it wasn't gonna go our way they found a way.

headshot image of Jeff Gordon

Loan Officer: Jeff Gordon

NMLS# 202235

5 out of 5 Stars
Would Recommend

Between Grant and Dmitry they made the loan process very easy. If I had to go thru the process again I would want them working on it

headshot image of Grant Schneider

Loan Officer: Grant Schneider

NMLS# 252034

1 out of 5 Stars

Closing any day except Friday. They scheduled it for a Friday! Very hard to get hold of. Loan could have closed at least 2 weeks earlier. Plus, he did not follow through on one other request he said he would do for me. And I mentioned to him at least twice. Did not happen! The process was not a good experience!!

headshot image of Michael Pitts

Loan Officer: Michael Pitts

NMLS# 583598

5 out of 5 Stars
Would Recommend

My loan officer was Brad Cone. He did an outstanding job working with me to get Mr William Brashear's loan closed. He went above and beyond to make this closing a success.

headshot image of Brad Cone

Loan Officer: Brad Cone

NMLS# 836930

5 out of 5 Stars
Would Recommend

Our loan team with Veterans United was always readily available to answer questions and took care of all matters above and beyond a satisfactory level.

headshot image of Ashleigh Quinn

Loan Officer: Ashleigh Quinn

NMLS# 342058

5 out of 5 Stars
Would Recommend

All were very understanding and we're able to help me with every step along the way. This is my First Home Buying experience therefore overweight like Ming for me at times. The Professionalism of the staff, working with me, were able to guide me through the process.

headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
Would Recommend

I think everyone went beyond every effort and we greatly appreciate everything that was done for us.

headshot image of Lance Hainen

Loan Officer: Lance Hainen

NMLS# 910445

5 out of 5 Stars
Would Recommend
headshot image of Brent Schultz

Loan Officer: Brent Schultz

NMLS# 868587

4.5 out of 5 Stars
Would Recommend
headshot image of Colin Park

Loan Officer: Colin Park

NMLS# 1045574

4.5 out of 5 Stars
Would Recommend
headshot image of Blake Wollard

Loan Officer: Blake Wollard

NMLS# 940651

4.5 out of 5 Stars
Would Recommend
headshot image of Kevin Heffernan

Loan Officer: Kevin Heffernan

NMLS# 1049299

5 out of 5 Stars
Would Recommend

Everyone we worked with was helpful and kept us informed all the way through. Made the loan process so comfortable for us.

headshot image of Michael Pitts

Loan Officer: Michael Pitts

NMLS# 583598

4.5 out of 5 Stars
Would Recommend

great people all. helped me through the whole process with great consideration

headshot image of Jason Brown

Loan Officer: Jason Brown

NMLS# 1061432

5 out of 5 Stars
Would Recommend
headshot image of Jason Brown

Loan Officer: Jason Brown

NMLS# 1061432

3.5 out of 5 Stars
Would Recommend

I think as a first time home buyer, I didnt know what to expect. However, the overall process was ok. The processing of paper work was slow and when I sent information to the rep. I rarely received a email confirmation or a call saying it was received. I feel the underwriters were why out of line and over the top. Maybe that is what they are suppose to do? It could been a better experience, but overall it was again, ok.

headshot image of Zac Fitzgerald

Loan Officer: Zac Fitzgerald

NMLS# 311880

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5 out of 5 Stars
Would Recommend
headshot image of DJ Leverton

Loan Officer: DJ Leverton

NMLS# 1407046

5 out of 5 Stars
Would Recommend
headshot image of Shannon Matlack

Loan Officer: Shannon Matlack

NMLS# 982020

5 out of 5 Stars
Would Recommend
headshot image of Jerry Landrey

Loan Officer: Jerry Landrey

NMLS# 1107028

5 out of 5 Stars
Would Recommend

Easy and wonderful.

headshot image of Philip Hojnowski

Loan Officer: Philip Hojnowski

NMLS# 1254234

5 out of 5 Stars
Would Recommend
headshot image of Clay Rose

Loan Officer: Clay Rose

NMLS# 1126163

5 out of 5 Stars
Would Recommend

Garrett was awesome throughout the entire process. It did not matter what time or day, even on Sunday, he'did mail right back with a answer. I've been a banker for 4 years and worked for 2 different big banks and I will always recommend Veterans United to friends and family.

headshot image of Garrett Holzum

Loan Officer: Garrett Holzum

NMLS# 1104071

5 out of 5 Stars
Would Recommend
headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Would Recommend
headshot image of Suzanne McClain

Loan Officer: Suzanne McClain

NMLS# 459155

More Reviews

See all 430,411 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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