I was very pleased with Veterans United and my Loan Team. Nick Holman and Ashley Stratman were both very professional and knowledgeable when handling all my needs in the financing of my property. Getting a home loan is not an easy task but Nick and Ashley did an amazing job explaining the process and doing everything they could to make my experience a memorable one. I can not thank my Loan Team enough for all their hard work and commitment towards getting me into my forever home. Thank You!
It took FOREVER to get this done! I even tried to speed up the process by saying I heard VA loans SUCK due to several home inspections and they said you just need a regular home inspection and a pest inspection. Then, weeks later we are told we need a water/well inspection. Set back #1 Then, set back #2 they questioned pest inspection to include termites. OF COURSE it included termites. That is a pest. Then, the well/water inspection was an extra cost on our behalf to come out a separate time & took days for results to come back. Then, set back #3 they questioned our bank account balance. Of course, we have a higher balance in our account - WE SOLD OUR CONDO! They asked about the balance on a Friday but did not ask for an email to state it was not a loan or gift until the following Wednesday. WHY wait 5 days to ask for that???Our entire process could have been completed 1 month prior IF the employees knew what the heck they were doing!!!! We were warned and we went with a VA loan any way because my husband served in the Army and we felt we may as well take advantage of it. Glad is over! and we are FINALLY in our home. What a nightmare and stressful experience! :(
The hold team was great. Thank you all
Very professional. Works diligently to ensure everything is in place
I have already been recommending the VU team.
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Tyler and Paul were absolutely phenomenal in preparing us for purchasing a home. They were incredibly helpful and knowledgeable in all aspects of the process and prepared me to walk in to our closing with confidence that everything was taken care of.
Working with our team at Veteran United has absolutely been the best. This has been the least stressffull loan process (refinance) I’ve ever had. Your professionalism and personal contacts with your clients are exemplary.
