My Veterans United team was great to communicate with. Too many times I was told the numbers were estimated based on their process. Once they tweak that process, the other processes and phases will go as planned. The new app is good overall. The mobile friendly views are good for their internal documents unless the document has a table. Hard to read outside government documents at the closing phase. I can not speak for long distance moves.
Buying a home can be stressful, but Veterans United made the process much easier. My loan team was responsive, knowledgeable, and kept me informed every step of the way. Even when our closing was delayed because the seller wasn’t ready to move out, they stayed on top of everything and worked hard to keep the loan on track. They answered all of my questions, explained the process clearly, and made sure we were prepared for closing. I truly appreciate their professionalism and would highly recommend Veterans United to anyone using a VA loan. A special thank you to Ryan and the entire Veterans United team for making our first home purchase a great experience.
Jan and I are very happy in our new home. Our first with the help of United Veterans! GUNG HO!
Buying a house is never easy, nor is it quick. Full of terms we weren’t taught, and things we have to look for we would’ve never known about otherwise. Madison and Nick made this process so much easier to understand. They kept me informed and kept the process moving smoothly.
The loan we had was a difficult loan in that it took so long. And in the nine months of waiting we had to keep doing new paperwork. That was hard considering we didn't want to do things electronically. Kelsey and John Kirby worked with us the best they could, but sometimes I could tell Kelsey was exasperated with us and the process. Glad it is done.
Sometime, all the stress of all the trouble not related to these folks just overwhelmed me but they did a great job of reassuring me that it would all work out. They listened!
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Craig and the team were great, and the process was pretty smooth throughout. We purchased without a realtor and they helped me with any questions I had.
The entire team is had with Veterans United were very helpful every step of the way. They made the entire process very simple!
Ask questions! They are here to help. But also don't be afraid to do your own research. We are so happy with our new home and being proud veteran home owners!
What a wonderful staff we worked with. Would recommend anybody with this group. Was on top of everything.
Everyone was so helpful and eager to go above and beyond to help and to keep everything on track.
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Amber & her entire team at Veterans United were absolutely AMAZING!
Their professionalism and knowledge was spot on. They were always punctual and thorough with all of the task on my To-Do-List.
The entire team was very polite and kind, they understand the nuances and subtleties that's involved with getting approved for a mortgage.
I HIGHLY RECOMMEND Veterans United for any Veteran looking to purchase a new home or Refinancing an existing home.
Thank you for everything Amber and your team!
The VU team made us feel comfortable and appreciated throughout the whole process - from well before we were under contract, to the day we closed, and even beyond. They were quick to respond to all of our questions, no matter the complexity and we always felt like we were their number one priority. The team was highly skilled, efficient, and empathetic - it felt like we had all been friends for years! I appreciate all the hard work VU put in to get us where we needed to be on closing day and would recommend them 1000 times over!
Andy was awesome to work with. This was by far the best home purchase experience I have ever had.
I had an amazing experience with Veterans United. Arron T. and his entire team were professional, responsive, and transparent throughout the entire process. They took the time to review and explain every complicated legal document, making sure I understood exactly what I was signing.Arron and his team went far above and beyond what was required to make the process as smooth and stress-free as possible. Their communication, attention to detail, and dedication to their clients were exceptional. I highly recommend Veterans United to anyone looking for a knowledgeable, trustworthy, and hardworking mortgage team!
Very professional, knowledge, and answered all questions during the process.
