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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
459,715 reviews
753 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 459,715 unfiltered reviews

Starting on Page 122 of 15,324. Return to Page 1

5 out of 5 Stars
headshot image of Kayla Prewitt

Loan Officer: Kayla Prewitt

NMLS# 517082

5 out of 5 Stars

Ryan and his team was wonderful doing the whole process answering a lot of of My Wife and my questions of things we did not understand at the time. They was very fast on getting all the paperwork done in a timely matter.

headshot image of Ryan Bray

Production Manager: Ryan Bray

NMLS# 42982

5 out of 5 Stars
headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars

very helpful durning the entire process. would recommend to everyone.

headshot image of Tyson Smith

Loan Officer: Tyson Smith

NMLS# 2341988

5 out of 5 Stars

Veterans United is always my first choice and the reason is Chance Mullins. I also got to know Bryan Kay - a member of Chance's team - during my refinance and he was outstanding as well. I highly recommend Veterans United. Great people and great care during and after the process.

headshot image of Chance Mullins

Loan Officer: Chance Mullins

NMLS# 1247905

5 out of 5 Stars
Photo submission from Louis S.

Veterans United is a very comprehensive mortgage loan company offering a wide variety of customer services allowing the user to feel confident that they would be choosing the right company to process their loan. Their website gives you enough loan information to urge a phone call and start your loan process.

headshot image of Patrick Dowd

Loan Officer: Patrick Dowd

NMLS# 1891349

5 out of 5 Stars
headshot image of Christopher Conrad

Loan Officer: Christopher Conrad

NMLS# 2680963

5 out of 5 Stars

Thank you so much for your help and happy out look i was nervous at first but felt comfortable in your hands right away

headshot image of Sheldon Turek

Loan Officer: Sheldon Turek

NMLS# 1911743

5 out of 5 Stars
headshot image of Solibel H. Ramos

Branch Manager: Solibel H. Ramos

NMLS# 110667

5 out of 5 Stars
headshot image of Hayden Salmons

Loan Officer: Hayden Salmons

NMLS# 2255857

5 out of 5 Stars

Amy and Adrienne was with us every crazy step. I don’t how we would have gotten through it all without them.

headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

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5 out of 5 Stars

Great service

headshot image of Nate Bohon

Loan Officer: Nate Bohon

NMLS# 1136526

5 out of 5 Stars
headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars

Searching for a mortgage company to handle probably the largest purchase or refinancing house most Americans buy-it can be stressful.
From the “get-go” Hanna, Madison and team totally assuaged that stress.
We were updated regularly and any questions were quickly answered. We have bought 9 house in
our lifetime- Veterans United has been the best mortgage company we have worked with.. We especially like the To Do’s list and having it marked off when we completed each task. It took the mystery out of the process; plus the emails from Hanna and Madison let us know where we were in the process. Job well done. Gary & Emily Slusher

headshot image of Hanna Schwartz

Loan Officer: Hanna Schwartz

NMLS# 2047259

5 out of 5 Stars
headshot image of Colin Park

Loan Officer: Colin Park

NMLS# 1045574

5 out of 5 Stars

It was an absolute pleasure working with VUnited. I'm thankful to have such an amazing team who was alongside every step of the way.

headshot image of Jon Ouk

Loan Officer: Jon Ouk

NMLS# 1723683

5 out of 5 Stars
Photo submission from Joshua G.

This company is fantastic. They are on top of the VA loan system, they can answer any questions you might have and help you with all the finer details as the process moves from offer, to negotiation and closing. We couldn't be happier with our new home.

headshot image of Shawn Glover

Loan Officer: Shawn Glover

NMLS# 1974383

5 out of 5 Stars
headshot image of Justin Wandel

Loan Officer: Justin Wandel

NMLS# 1721211

5 out of 5 Stars
headshot image of Shane Lamberson

Loan Officer: Shane Lamberson

NMLS# 2472373

4.5 out of 5 Stars
headshot image of Danny Reyna

Branch Manager: Danny Reyna

NMLS# 363294

5 out of 5 Stars

i was not happy with my curent morage so i lookeded into veterains loans again, and the talked me threw process and asked me what i wanted to do and options of what i could do and did it in about 6 weeks and when i had trouble with forms and paper work respended as quick as they could hours or next day , as i went from one loan 26 years and other from thirty to 20 years as figured i was old wanted less years, my team was great thanks for all george

headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
headshot image of Austin Kammerich

Loan Officer: Austin Kammerich

NMLS# 1464578

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Experience first-hand why 366,120 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Matt Turner

Loan Officer: Matt Turner

NMLS# 1953552

4 out of 5 Stars
headshot image of Camron Hermann

Loan Officer: Camron Hermann

NMLS# 1247956

5 out of 5 Stars
headshot image of Hanna Mohesky

Loan Officer: Hanna Mohesky

NMLS# 2016130

5 out of 5 Stars
headshot image of Cole Abram

Loan Officer: Cole Abram

NMLS# 1867214

5 out of 5 Stars
headshot image of Cameron Whittaker

Loan Officer: Cameron Whittaker

NMLS# 1652287

5 out of 5 Stars
Photo submission from George H.

The American Promise to Veterans who have served and their widow and orphan is a solum and sacred one to which the VA alone is unable to fulfill. Veterans United working alongside VA and utilizing the resources intended for Veterans fills in the gap to make that promise a reality. Dedicated professionals like Mr Dustin Johnson and Nicky Blevins through passion and sense of purpose worked so hard to make my dream come true in record time. I had an eviction notice after the house I rented was sold. Six weeks later in a home owner thank to the VA Loan Program , Veterans United and dedicated professionals like Mr Johnson and Mrs Blevins.

headshot image of Dustin Johnson

Loan Officer: Dustin Johnson

NMLS# 1927297

5 out of 5 Stars

The team was incredible! They broke down each step and reduced moving and home buying anxiety extremely.

headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars

Tony and his team did an excellent job with my refi. They were able to insure I had all my paperwork and forms completed in a timely manor. They were responsive to any and all of my questions and if I did not understand a part of the process they took the time to explain it so that I understood what was happening and the steps needed to complete the process.

headshot image of Tony Boussad

Loan Officer: Tony Boussad

NMLS# 928919

2.5 out of 5 Stars

I think the process was very trying on me and my realesate agent at best, always something different you wanted and more money,

Response from Veterans United

Hi Billy,
I’m sorry to hear how stressful this process felt for you and your real estate agent. It can be incredibly frustrating when it seems like requirements keep changing and costs continue to come up along the way.

That’s not the kind of experience we want for our borrowers, and I understand how that uncertainty can make the process feel overwhelming.

If you’re open to it, I’d like the chance to learn more about what happened and provide some clarity. You can reach me at 1-800-212-5200 or ClientAdvocate@vu.com so we can talk through your experience together.

Sincerely,
Claire S., Client Relations Manager

5 out of 5 Stars

Quick fast, to the point. Easy instructions closed in a 4 weeks! Yall rock!

headshot image of Jonathan Beahan

Loan Officer: Jonathan Beahan

NMLS# 181325

5 out of 5 Stars
headshot image of Dustin Johnson

Loan Officer: Dustin Johnson

NMLS# 1927297

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