Professional, friendly and easy to work with.
Awesome company. Used them for original purchase and now a refi. Very smooth and fast process. Holly and Jessica were awesome. I highly recommend veterans united...
This is the second home we've purchased with Veteran's United. We are beyond satisfied with the way both deals worked out. They made things so easy and guided us through each step, letting us know what needed to happen and the timeline for it all. Overall, an amazing experience once again!
Caitlyn was also wonderful. I had back surgery right when we started the process. She and (VU) sent flowers and we'll wishes. That personal touch was very good. You usually don't get that from big companies. She also was very responsive and helpful during the whole process. She answered all questions and if she didn't know the questions she found out for us.
The app needs ro be optimized for iPad. I have a hard time reading somethings and I use iPad for those things. But even with the iPad the app is still formatted for iPhone.When I ask what else is needed when wanting a complete comprehensive list. I want to know what exactly it is that needs to be completed. Not have some things completed, then asking the loan coordinator, they tell me thats it. Then something comes up. Be more transparent. it's what has made part of the process aggravating. The lack of transparency when completing things things that I thought were it.Some of the requirements that were asked were a bit much expecialky since I couldn't move forward in some cases. Like abour me being a remote worker. That holding things up had me looking at competitor lenders like USAA and Navy Federal. I was about to do juts that if it wasn't for Karlie taking up on that.
Outstanding crew from start to finish. Much appreciated guys.
Easiest house yet I have bought!
They work as quick as you move and they are very helpful on any questions you have it was smooth. From saying yes to close on my first home we completed the process in 30 days.
I love my house and I am soo thankful for veterans United especially Kelsey who was a huge help and made it soo easy for me!!
Ashley and her team have been excellent for buying and refinancing. They answer questions very quickly and make sure everything is 100% before moving on. Definitely will be using them for any future purchases. I would highly recommend them to anyone.
Great service. Prompt action on any issues or questions.
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The entire team was super professional and thorough. I felt I essentially had to do zero legwork. This team was extremely trustworthy as well! Which is a big deal when applying for a big loan!
Thank you to the entire team at Veterans United for making this new dream a reality!
This was an amazing experience as a first time home buyer!
