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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
480,770 reviews
421 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 480,770 unfiltered reviews

Starting on Page 122 of 16,026. Return to Page 1

5 out of 5 Stars
headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars

My team from Veterans United was absolutely amazing. They are quick to respond, helpful, encouraging, and most of all… very good at their jobs. We went from not quite qualifying to closing in under two months and it wouldn’t have happened without the professionalism and dedication of the loan and credit team at Veterans United. If you’re on the fence, don’t hesitate to give them a call!

headshot image of Corey Jackson

Loan Officer: Corey Jackson

NMLS# 1503004

5 out of 5 Stars

We are repeat customers and have built a wonderful working relationship with Veterans United. We’ve had the pleasure of working with Steve 3 times. He and his team are such a pleasure to work alongside. Communicative. Helpful. Clear. Friendly. Competent. Mindful. SEAMLESS!!!
⭐️⭐️⭐️⭐️⭐️

headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars

Kenney was great. Very present. Great communication. Answered any questions in depth. Highly recommend kenney and his team. My experience was wonderful.

headshot image of Kenny Scheer

Loan Officer: Kenny Scheer

NMLS# 2253513

5 out of 5 Stars
headshot image of Jeremy Henry

Loan Officer Team Lead: Jeremy Henry

NMLS# 186485

5 out of 5 Stars
Photo submission from Jerry B.

My loan agent was very professional very attentive very knowledgeable I highly recommend her to my friends and family The service was outstanding and impeccable

headshot image of Kristin Riney

Loan Officer: Kristin Riney

NMLS# 1402291

3 out of 5 Stars
headshot image of Vishal Patel

Loan Officer: Vishal Patel

NMLS# 1233368

5 out of 5 Stars

The team was always there for me. They help me get all my utilities set up in a totally different way from where i had been.

headshot image of Ryan Kawelaske

Loan Officer Team Lead: Ryan Kawelaske

NMLS# 1698477

5 out of 5 Stars
headshot image of Kat Weisenborn

Loan Officer: Kat Weisenborn

NMLS# 2056780

5 out of 5 Stars
headshot image of Joseph Sepulveda

Production Manager: Joseph Sepulveda

NMLS# 1835955

5 out of 5 Stars

Things went well, excellent communications with all the staff. Patients is key to get to the goal.

headshot image of Robert Mathews

Loan Officer: Robert Mathews

NMLS# 2741054

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5 out of 5 Stars
headshot image of Greg Heins

Loan Officer Team Lead: Greg Heins

NMLS# 1862552

5 out of 5 Stars

We closed on our home in Eufaula on time and with nothing out of pocket. We actually walked away with money back. There were bumps along the way, including a rate lock that wasn't placed when it should have been, but Veterans United owned the mistake and made it right with a lender credit that protected our rate. Lora Grenier was outstanding in the final week, working with the closer so every credit landed exactly where we asked. Mike Smith stayed with us through the tough conversations. My advice to fellow veterans: get every commitment in writing and stay engaged. This team will follow through when you do.

headshot image of Mike Smith

Loan Officer: Mike Smith

NMLS# 2026784

5 out of 5 Stars

Veterans United provides a fantastic platform, but it’s professionals like Randy Groner who turn it into a world-class experience. Thank you for an incredible home-buying journey. I will continue to seek Randy's guidance for future needs.

headshot image of Randy Groner

Loan Officer: Randy Groner

NMLS# 2007722

5 out of 5 Stars
headshot image of Mickey Sires

Loan Officer: Mickey Sires

NMLS# 2365616

5 out of 5 Stars

Made it easy to upload documents. Communication was amazing

headshot image of Wesley Earl

Loan Officer Team Lead: Wesley Earl

NMLS# 1631182

5 out of 5 Stars
Photo submission from Jay C.

Overall it was a great experience. I know VU has been working with my wife the last few years to help get our credit on track. Without you guys this wouldnt have been possible. Thank you so much. Also I really loved the 2nd relator you set me up with, Shannon. He was amazing to work with and really helped make the process go smooth.

headshot image of Joseph Choi

Loan Officer: Joseph Choi

NMLS# 34787

5 out of 5 Stars
headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

5 out of 5 Stars

Everything in this process was seamless and the members of the Veterans United team are top notch.

headshot image of Jeremy Arnold

Loan Officer Team Lead: Jeremy Arnold

NMLS# 2110708

5 out of 5 Stars

Excellent service. Everyone went out of there way to answer questions!!

headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars

Jared and his team made our home loan/buying process absolutely seamless from day one through close. I cannot sing their praises enough. I would give more than 10 stars if I could!

headshot image of Jared Smith

Loan Officer: Jared Smith

NMLS# 2771902

5 out of 5 Stars

Matt was amazing from the get go. He made my experience as quick, easy and seamless as possible and I am grateful for all his support and he was very quick with everything which made the process easier. Everyone involved in the process was appreciate and said my loan officer (Matt) was great!

headshot image of Matthew Eichenberger

Loan Officer: Matthew Eichenberger

NMLS# 369949

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5 out of 5 Stars

Gus and the team worked really hard for us. I really appreciate the extra effort on my case

headshot image of Gus Branda

Loan Officer: Gus Branda

NMLS# 1230865

5 out of 5 Stars
headshot image of Brett Metcalf

Loan Officer: Brett Metcalf

NMLS# 2351958

5 out of 5 Stars
headshot image of Annie Salazar

Loan Officer: Annie Salazar

NMLS# 1099836

5 out of 5 Stars

This is my second time using VU for the home buying process. The whole team made the process seamless and easy

headshot image of David Fields

Loan Officer: David Fields

NMLS# 2440775

5 out of 5 Stars

Very great experience every concern or question I had was answered promptly, made the buying experience less stressful for my first time buying a home

headshot image of Horace Johnson

Loan Officer Team Lead: Horace Johnson

NMLS# 1880058

5 out of 5 Stars
Photo submission from Steven F.

Jeff and Mathew has been a pleasure to work with. I would recommend them to family and friends. They are a great team!!

headshot image of Jeff Gordon

Loan Officer: Jeff Gordon

NMLS# 202235

5 out of 5 Stars
headshot image of Samuel Short

Loan Officer: Samuel Short

NMLS# 1828252

5 out of 5 Stars
headshot image of Candy McGowan

Loan Officer: Candy McGowan

NMLS# 1222507

5 out of 5 Stars

Outstanding help and service

headshot image of Alec Garbs

Loan Officer: Alec Garbs

NMLS# 2080039

5 out of 5 Stars
headshot image of Joshua DeLeon

Loan Officer: Joshua DeLeon

NMLS# 1540815

5 out of 5 Stars
headshot image of Anne Kuster

Loan Officer Team Lead: Anne Kuster

NMLS# 1068788

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