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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

472,106

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 472,106 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

Nick and his whole team were amazing from start to finish. They made the process as seamless as possible and communication was always great!

headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
Would Recommend

Daren and his team-Steven, Nick, and Tanner-did an outstanding job helping me through the whole process of getting financed to buy my new home. From start to finish they were so supportive, answered any questions I had, and called me often just to check and make sure everything was going well. They were all very helpful and super nice. I cannot recommend them enough and Veterans United in general!

headshot image of Daren Bodine

Loan Officer: Daren Bodine

NMLS# 1222289

5 out of 5 Stars
Would Recommend

Great experience and a flexible team!

headshot image of Justin Miller

Senior Loan Officer: Justin Miller

NMLS# 2102284

5 out of 5 Stars
Would Recommend

This was our second time working with Ben and both times he has been very professional and helpful throughout the process. Christina was also a pleasure to work with. Thanks a bunch to both of you and VU overall!

headshot image of Benjamin Long

Senior Loan Officer: Benjamin Long

NMLS# 1099960

5 out of 5 Stars
Would Recommend
headshot image of Austin Butler

Loan Officer : Austin Butler

NMLS# 2703745

5 out of 5 Stars
Would Recommend
Photo submission from Paul F.

Every member of the team we were on was GREAT! Always responsive, we actually dealt with REAL people, not just recordings. The portal is great and easy to use and now we can continue to use it to make our mortgage payments and communicate with Veterans United Home Loans. We greatly appreciate the service and feel like we have many new friends through this process. We will and would highly recommend Veterans United Home Loans.

headshot image of Nick Berardini

Loan Officer: Nick Berardini

NMLS# 2073527

5 out of 5 Stars
Would Recommend

Jerry & Stephanie great to work with, everything went smoothly & quickly

headshot image of Jerry Landrey

Loan Officer: Jerry Landrey

NMLS# 1107028

5 out of 5 Stars
Would Recommend
Photo submission from Jesus G.

Drew Tee and his team was INCREDIBLE to say the least for the home buying experience. I personally had Drew Tee, Julia and Erin Haynes and you they helped me with anything I needed every step of the way. If anyone is trying to buy a home using the VA loan then Veterans United was the way to go for a stress free and seamless journey! Thank you for everything!

headshot image of Drew Tee

Loan Officer: Drew Tee

NMLS# 2734299

5 out of 5 Stars
Would Recommend
headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

4.5 out of 5 Stars
Would Recommend
headshot image of Melissa Kunkel

Senior Loan Officer: Melissa Kunkel

NMLS# 1318473

5 out of 5 Stars
Would Recommend
headshot image of Nicholas Starkel

Loan Officer : Nicholas Starkel

NMLS# 2662792

5 out of 5 Stars
Would Recommend
headshot image of Karson Hill

Senior Loan Officer: Karson Hill

NMLS# 1997207

5 out of 5 Stars
Would Recommend
headshot image of Kimberly Held

Loan Officer: Kimberly Held

NMLS# 2770521

5 out of 5 Stars
Would Recommend

Holly and the entire VU team was beyond outstanding. Buying a home was an intimidating process for me but Holly made it feel so comfortable and effortless. She took the time to get to know my situation and was honest and upfront about setting expectations and making sure I understood every step of the process. Her communication and explanations of real estate lingo far exceeded my expectations, especially when trying to juggle work, family, and moving. The entire process was smooth and straightforward. I recommend her and her team every time if you are on the fence or unsure about who to go with. She made my goal of a better home for my family a reality!

headshot image of Holly Ray

Loan Officer: Holly Ray

NMLS# 1992719

5 out of 5 Stars
Would Recommend

This was my second time dealing with the team, kept me informed throughout the whole process and made it easy for me.

headshot image of Kelly Stephens

Branch Manager: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
Would Recommend
Photo submission from Antonio J.

I had a great experience with Veterans United, everyone was professional and they absolutely knew their jobs, so that made the house buying process easy for me. Thanks for the hard work.

headshot image of Devin Perkins

Loan Officer: Devin Perkins

NMLS# 1737394

5 out of 5 Stars
Would Recommend
headshot image of Debbie Beasock

Loan Officer : Debbie Beasock

NMLS# 1177896

5 out of 5 Stars
Would Recommend
headshot image of Aimee Hall

Loan Officer: Aimee Hall

NMLS# 361642

5 out of 5 Stars
Would Recommend
headshot image of Michele Young

Loan Officer: Michele Young

NMLS# 408897

5 out of 5 Stars
Would Recommend

Joel, Brittany, Chance, Thomas, and the rest of the team are AWESOME and AMAZING!!! From the first call to the last (Closing), everyone made this process easy and explained everything. It was a first for us, having everything done online (as opposed to the old-school face-to-face approach) or via calls/emails/text. But the whole team made it easy, explained, and kept everyone informed.
We would recommend any Veteran and their family to Veterans United. Thank you for everything.

headshot image of Joel Smith

Loan Officer: Joel Smith

NMLS# 1953567

5 out of 5 Stars
Would Recommend

It cannot be understated how well whitney did with our home buying experience. It was a long process from October of last year until now. She has been patient and very thorough at explaining things to us and even trying to help us work the deal we wanted in the price range we wanted to be in. When I had a question she always answered in a timely manner and I think back to purchasing our first house and to purchasing this one and honestly its the reason we decided to go with veterans united again because of whitney.

headshot image of Whitney Brown

Loan Officer: Whitney Brown

NMLS# 1122765

5 out of 5 Stars
Would Recommend

Danielle Genz was great to work with through out this process. She was very helpful and patient with questions. She worked diligently to make some changes to our loan a little late in the game. Her mark is easily a 10 and I would recommend her to others. Luckily we found that she serviced the area, and was able to switch to her.The general experience prior to her and when I applied roughly 5 years ago was borderline harassing behaviors. I will return calls on my own time. Leaving a voice mail suffices, over calling numerous times, texting, and emailing (spamming across all methods). I understand it’s a business but it is excessive. This actually drove me away from VU the first time I applied years ago. Danielle made this process very smooth and much more enjoyable.

headshot image of Danielle Genz

Branch Manager: Danielle Genz

NMLS# 400570

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5 out of 5 Stars
Would Recommend

Everyone was amazing and made the home buying process super easy and relaxing Trevor was the best alongside with Tanya Shannon !

headshot image of Trevor Damer

Senior Loan Officer: Trevor Damer

NMLS# 1699779

5 out of 5 Stars
Would Recommend
headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

4.5 out of 5 Stars
Would Recommend
headshot image of Katelynn Walters

Loan Officer: Katelynn Walters

NMLS# 2497535

5 out of 5 Stars
Would Recommend
Photo submission from Philana P.

Veterans United was a Godsent lender!!! Team Patton representatives were top-notch. Special thanks to Eric Hermann and Brandon Willis who made my process seamless. All of my questions were answered promptly. Every Veteran needing a home should try Veterans United. Thanks to the entire team...you were awesome!!!

headshot image of Eric Hermann

Loan Officer: Eric Hermann

NMLS# 128481

5 out of 5 Stars
Would Recommend

The experience was outstanding. Everyone on the team worked fast, and had very good communication. I’ve worked with veterans United in the past and made the poor decision to move away from veterans United. I was fortunate enough to be able to work my way back and will be staying with veterans United through the duration of my contract. Working with Danielle made it easy, comfortable, and fun. Danielle constantly kept me in the loop, gave me the best options, and helped me when I was confused.

headshot image of Danielle Genz

Branch Manager: Danielle Genz

NMLS# 400570

5 out of 5 Stars
Would Recommend

This was a great experience and it was so smooth. I never imagined buying a home could be so effortless on my part. VU took control of the reins and made sure to guide the process so there was less stress as possible. Kelly Bivens and Melissa went above and beyond their duties and their kindness and compassion was always on the forefront of their intentions. I would recommend them personally and VU as a company every time. Quick turnaround and super efficient every step of the way.

headshot image of Kelly Bivens

Loan Officer: Kelly Bivens

NMLS# 2071882

5 out of 5 Stars
Would Recommend

The entire Veterans United team to include Charlie, Brandon and Dika were fantastic. They helped us along the way as first time home buyers. Answering questions, running numbers, monitoring our credit any time of the day or night. They were truly heros in this adventure and so helpful to make a big investment/life change as smooth as possible. The closing staff was even amazing as they approved a fast closing keeping things ready even as we were having trouble getting the final paperwork submitted as needed. The entire team truly made us feel like we belong to the veterans united family! Thanks and God Bless!

headshot image of Charlie Holsten

Loan Officer: Charlie Holsten

NMLS# 1721617

5 out of 5 Stars
Would Recommend
headshot image of Aaron Madrid

Loan Officer: Aaron Madrid

NMLS# 1161632

More Reviews

See all 472,106 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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