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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

424,350

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 424,350 unfiltered, unedited reviews

Starting on Page 122 of 14074. Return to Page 1 »

4 out of 5 Stars
Would Recommend
headshot image of Harry Basnight

Loan Officer: Harry Basnight

NMLS# 1428692

5 out of 5 Stars
Would Recommend
headshot image of Kyle Bakker

Loan Officer: Kyle Bakker

NMLS# 1698016

0.5 out of 5 Stars

I wish i never went with vet united. Biggest regret.

Response from Veterans United

Hi Daniel,

I’m really sorry to hear that working with us left you feeling this way. Buying a home is such a big moment, and to walk away with regret instead of relief or pride—that’s tough to read. I know we can’t change how things played out, but I’d still like to understand more about what went wrong and see if there’s anything we can do to make it right on our end.

If you're willing, please reach out so we can talk more about your experience. You can reach my team directly at 1-800-212-5200 or ClientAdvocate@vu.com. We are here from 9 a.m. to 5 p.m. Central Time and always ready to listen.

5 out of 5 Stars
Would Recommend
headshot image of Matthew Reehl

Loan Officer: Matthew Reehl

NMLS# 1726845

4.5 out of 5 Stars
Would Recommend

Veterans United made my first home buying experience stress free and at no time did I feel my questions or needs went unintended. Would purchase through Veterans United again.

headshot image of Kelsey Riggs

Loan Officer: Kelsey Riggs

NMLS# 1884444

5 out of 5 Stars
Would Recommend
Photo submission from Michael A.

Veterans United makes the home buying process enjoyable. They assign a Team to you that helps you through the whole process from beginning to end and will even help with utilities and moving. I highly recommend Veterans United for all of your home buying needs.

headshot image of Nick Kundert

Loan Officer: Nick Kundert

NMLS# 1000911

5 out of 5 Stars
Would Recommend

Thank you all, I feel so connected to yall now it kinda crazy.

headshot image of Tina Wiggins

Loan Officer: Tina Wiggins

NMLS# 1411098

4.5 out of 5 Stars
Would Recommend

I have been working with Veterans United since the end of 2023. Their loan officer, Tanya Au, has been such a delight to work with. She helped us secure our first house and after our first year, helped us refinance to save more money. The choice to buy a house and also refinance should never been done without considering all your options; Tanya made sure we were well informed and comfortable about both loans prior to us signing and continues to provide updates even after everything. As a first time homebuyer and a Veteran, it’s been an amazing time using Veteran’s United. I will continue to utilize their services and recommend other Veteran homebuyers consider them when looking to buy a property!

headshot image of Tanya Au

Production Manager : Tanya Au

NMLS# 278807

5 out of 5 Stars
Would Recommend
headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

5 out of 5 Stars
Would Recommend

Working with Veterans United and their incredible team has been one of the best experiences of my homebuying journey. From the very beginning, they made me feel valued, supported, and truly understood as a service member. Their professionalism, transparency, and attention to detail ensured every step of the process was smooth, clear, and stress-free. What stood out most was their genuine care for us. It never felt like just a transaction, but a team of people who were invested in helping me find the right home for my future. I’m deeply grateful for their expertise, patience, and commitment, and I would wholeheartedly recommend Veterans United to any veteran or military family looking for a team that truly has your back.

headshot image of Douglas Lippmann

Loan Officer: Douglas Lippmann

NMLS# 310771

4.5 out of 5 Stars
Would Recommend

Overall this company is amazing, are their going to be issues buying and selling homes? Yes! Can it be stressful? Yes! But when you have a team dedicated to resolving issues things go as planned. I hope others if faced with adversities know this company will work and fight to get you in your home.

headshot image of Eli Ahn

Loan Officer: Eli Ahn

NMLS# 1864503

5 out of 5 Stars
Would Recommend
headshot image of Jessie Bailey

Loan Officer: Jessie Bailey

NMLS# 2122253

5 out of 5 Stars
Would Recommend

It's been a pleasure working with my team. They help guide me and keep me on track to achieve the goal of owning a home

headshot image of Tim Killday

Loan Officer: Tim Killday

NMLS# 1698454

4 out of 5 Stars
Would Recommend

In the future, you may want to give more of a heads up on what the requirements are. And what kind of paperwork is needed? That would be a whole lot more helpful than us. The little things here and there popping up

headshot image of Jay Christman

Loan Officer: Jay Christman

NMLS# 1812715

5 out of 5 Stars
Would Recommend
headshot image of Ryan Chinnis

Loan Officer: Ryan Chinnis

NMLS# 2033787

5 out of 5 Stars
Would Recommend
Photo submission from September W.

Joe, Mackenzie and Matt, were amazing! They make your home buying experience a memorable one. They care about their customers.

headshot image of Joe Krull

Loan Officer: Joe Krull

NMLS# 1847861

5 out of 5 Stars
Would Recommend
headshot image of Trey Barrow

Loan Officer: Trey Barrow

NMLS# 2091070

5 out of 5 Stars
Would Recommend
headshot image of Britt Blaesing

Loan Officer: Britt Blaesing

NMLS# 1770415

5 out of 5 Stars
Would Recommend

Great job making everything happen for veterans home buyers

headshot image of Derek Flood-Lorber

Loan Officer: Derek Flood-Lorber

NMLS# 984493

4.5 out of 5 Stars
Would Recommend
headshot image of David Kitchen

Loan Officer: David Kitchen

NMLS# 1325613

5 out of 5 Stars
Would Recommend

Hands down the best experience I’ve had in home finance, period. DJ Leverton and the entire team at Veterans United Home Loans made my refinance process smoother than I ever imagined. While other lenders felt pushy, confusing, or just flat-out shady, DJ was transparent, respectful, and completely focused on what I needed. No gimmicks, no runaround, just honest, efficient service tailored to veterans like me.As a disabled veteran, I’ve dealt with my fair share of bureaucratic messes. This wasn’t one of them. DJ treated me like a priority, not a number. They walked me through everything with clarity, locked in a great rate, and made the entire process hassle-free. I never felt pressured, and I always felt supported.If you’re a veteran looking to buy a home or refinance, stop wasting time with other lenders. Veterans United is the real deal, and DJ Leverton is the guy you want in your corner.

headshot image of DJ Leverton

Loan Officer: DJ Leverton

NMLS# 1407046

5 out of 5 Stars
Would Recommend
headshot image of Whitney Brown

Loan Officer: Whitney Brown

NMLS# 1122765

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5 out of 5 Stars
Would Recommend

I had honestly been told by a number of people not to go with veterans united as through "a friend of a friend of a friend" they had heard that the company wasn't the best.
I gave them a try and I am so glad I didn't listen to any of them, especially since none of them had first hand experience. I will always recommend the company to new home buyers as my process was informational and not the least bit stressful. With all the things I'm constantly juggling, having a hands off, but informed approach is what I genuinely appreciate.

headshot image of David Kohnle

Loan Officer: David Kohnle

NMLS# 167765

4 out of 5 Stars
Would Recommend
headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
Would Recommend
headshot image of Michael Peters

Senior Loan Officer: Michael Peters

NMLS# 2248226

5 out of 5 Stars
Would Recommend
Photo submission from Adolph O.

I would highly recommend Veterans United and helping you finance your dream home. Shawn and her team Went above and beyond in assisting us in purchasing our home. It's been and exhausting 14 months journey but in the end they were there to help to help we appreciate everyone at veterans United thank you everyone for your assistance the Oberst's

headshot image of Shawn Glover

Loan Officer: Shawn Glover

NMLS# 1974383

5 out of 5 Stars
Would Recommend
headshot image of Janeanne Stephens

Loan Officer: Janeanne Stephens

NMLS# 149718

5 out of 5 Stars
Would Recommend
headshot image of Matt Landis

Loan Officer: Matt Landis

NMLS# 910611

5 out of 5 Stars
Would Recommend
headshot image of Eric Marcille

Loan Officer: Eric Marcille

NMLS# 1435911

5 out of 5 Stars
Would Recommend

I was buyer's agent for this transaction. It was great working with Ryan!

headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

More Reviews

See all 424,350 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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