Was everything perfect, no. Was I able to obtain a home loan, yes. The goal was to purchase the home I selected and the staff at Veteran's United accomplished that. You're results driven and so am I. I find it hard to complain about the hiccups run into had no effect on the final outcome. Great job people.
Some correspondence and “to-do’s” came late in the evening and representatives were unavailable for questions.
The reason a gave a 10 is every single person did there job above and beyond Any reasonable expectation.
My reasoning is simple they are all great At Vetrans United.
Every member of the team we were on was GREAT! Always responsive, we actually dealt with REAL people, not just recordings. The portal is great and easy to use and now we can continue to use it to make our mortgage payments and communicate with Veterans United Home Loans. We greatly appreciate the service and feel like we have many new friends through this process. We will and would highly recommend Veterans United Home Loans.
Very communicative and helpful!
Being a widow,my husband who served in Vietnam war, I thought I could never be able to buy a home, but when seen Veterans United advertisement called about what they could do for me April 2026 by
May27.2026, I was closing escrow on my home, Thank You Veterans United the whole Team that helped.
Rose M Salazar
As a Gold Star wife it was an emotional time purchasing a home without my husband and I was hoping it wouldn't be to overwhelming. I can honestly say that everyone involved at VU made this process pleasant for me. Everyone was professional and attentive to my questions or concerns and always made me feel at ease.
I really appreciate everything you all have done for me!
-Michelle N
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Thank you to the Veterans United team.
You all have made this journey easy!!
I had a great experience with Veterans United, everyone was professional and they absolutely knew their jobs, so that made the house buying process easy for me. Thanks for the hard work.
Everyone at Veterans United helped us get through the process with not a lot of problems. Marlon and Levi were both awesome to us and our process
Overall reviewWorking with Veterans United was one of the best experiences I’ve had during a major life purchase. From start to finish, the entire process was smooth, organized, and stress-free. Every team member was professional, knowledgeable, and genuinely cared about helping me through each step of the home-buying journey. Communication was outstanding, and I always felt informed and supported throughout the process. They made what could have been an overwhelming experience feel easy and manageable. I truly appreciate the dedication, responsiveness, and exceptional customer service provided by the entire Veterans United team. I would highly recommend them to any veteran or service member looking to purchase a home.**Finance Manager / Lender Review**The finance manager/lender at Veterans United provided exceptional service from beginning to end. He explained every part of the loan process clearly and made sure I understood all of my options. His communication was prompt, professional, and reassuring throughout the entire process. I truly appreciated how organized and proactive he was, ensuring everything stayed on track for a smooth closing. His expertise and dedication gave me complete confidence during such an important financial decision. I couldn’t have asked for a better experience and highly recommend him to anyone seeking a trustworthy and knowledgeable lender.
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Great people and process from beginning to end
Hands down the absolute best.
Working with Dean Crippen and the Veterans United team made the home buying process smooth and stress-free from start to finish. Dean was professional, knowledgeable, and always quick to answer any questions I had throughout the process. As a veteran, it meant a lot having a team that truly understood the VA loan process and worked hard to make everything simple and efficient.Dean went above and beyond to make sure I stayed informed every step of the way, and his communication and dedication gave me confidence during such a big purchase. I highly recommend Dean Crippen and the Veterans United team to anyone looking to buy a home, especially fellow veterans. Outstanding service all around!
This is the second time I've used Veterans United. They have been amazing both times. The online portal makes everything easy. The communication with the team is always fast. They truly make a stressful process much easier. I LOVE Veterans United!!!!!
They were great! Helped us through our first home purchase flawlessly
Veterans United was a Godsent lender!!! Team Patton representatives were top-notch. Special thanks to Eric Hermann and Brandon Willis who made my process seamless. All of my questions were answered promptly. Every Veteran needing a home should try Veterans United. Thanks to the entire team...you were awesome!!!
Good communication
