Everything was great... this is my 3rd loan with VU, and it gets better each time.
They were so awesome! Thank you Yoel and Jordan and the whole team.
Above and beyond customer service and support. Will always be using you guys!
It was great everything went very smooth like I like it highly recommend
Caitlyn was also wonderful. I had back surgery right when we started the process. She and (VU) sent flowers and we'll wishes. That personal touch was very good. You usually don't get that from big companies. She also was very responsive and helpful during the whole process. She answered all questions and if she didn't know the questions she found out for us.
The Matt P. And his team we're fantastic they answered every question I had day or night. It made the stress of finding a home go away!
Purchasing a home can be overwhelming, but my experience with Veterans United made the process smooth, stress-free, and truly exceptional. My loan team was AMAZING, my realtor was equally outstanding, and the entire Veterans United family went above and beyond to make sure I was supported every step of the way.As a Disabled United States Army Veteran, I felt heard, respected, and genuinely cared for throughout the process. They explained everything clearly, responded quickly to my questions, and always put my best interests first. Their professionalism and dedication gave me confidence from start to finish.Thanks to Veterans United, I am now a proud homeowner in Wylie, Texas. I cannot thank them enough for turning what could have been a stressful journey into such a positive milestone in my life. To any fellow Veterans considering a home purchase: trust this team, you will be in excellent hands.
The assessor was overly picky and despite 3 professionals in the field saying that one repair was NOT necessary at all, they insisted. I doubt that the person had ANY construction experience or they would have understood. It very nearly cost me the house. The closing costs also went from a few hundred to over 14k, which also was an irritation. I had several other lenders offer lower closing costs but I found vu to be much easier to get ahold of.
I love my house and I am soo thankful for veterans United especially Kelsey who was a huge help and made it soo easy for me!!
Outstanding experience
Very friendly and knowledgeable. Made you feel like you were part of a family.
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Thank you to the entire team at Veterans United for making this new dream a reality!
Although the first home we chose fell through, Matt and his team helped me keep a positive attitude, and helped me as needed. I found my forever home after a little searching, and it was closed in right around two weeks. Kudos to the entire team, and thank you for everything!
