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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

Video thumbnail of Rob Riggle with Military Spouse Laura reading her Through the Roof Review for Veterans United Home Loans Watch more Through the Roof Reviews on our YouTube Channel!

348,326

Total Customer Reviews

98%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 348,326 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

Loan Officer: Shawn Stewart

NMLS# 1531270

5 out of 5 Stars
Would Recommend

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars
Would Recommend

Steve and his team were spectacular. I had no worries, all questions were answered and they kept me undated throughout the entire loan process.

Loan Officer: Steve Brockman

NMLS# 1435928

5 out of 5 Stars
Would Recommend

Everyone was great, answered all my questions. I have no complaints.

Loan Officer: Samuel Yoo

NMLS# 149705

5 out of 5 Stars
Would Recommend

I have nothing but good things to say about Veterans United and its crew. The process was easy and everyone was professional and knowledgeable. I also liked how easy it was to upload documents and sign documents on the customer portal. Overall a great experience. I will be using Veterans United again in the future.

Loan Officer: Kevin Warren

NMLS# 261072

5 out of 5 Stars
Would Recommend
Photo submission from Ronald F.

Even though it is a long-drawn-out proposal until closing is complete, don't get frustrated. Veterans United keeps you informed about where everything is at and answers any questions you may have. Highly recommended. Very pleased with United Veterans and the home I was able to purchase in my retirement

Loan Officer: Nick Littrell

NMLS# 1313019

5 out of 5 Stars
Would Recommend

Loan Officer: Madison Yant

NMLS# 1927322

5 out of 5 Stars
Would Recommend

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend

A big shout out to Gwen and her team. She always stayed on top on the whole process from start to finish. I could call her with a question and she was honest, sincere and genuine (one of my favorite qualities in a person). I can't them all enough. Now if I could just get the team down to Joplin for night of bonfires, cocktails at my new Barndominium that would top it all off. Thanks again to everyone and Veterans United!

Loan Officer: Gwen Creel

NMLS# 2002668

5 out of 5 Stars
Would Recommend

Loan Officer: Greg Heins

NMLS# 1862552

5 out of 5 Stars
Would Recommend

Bravo Zulu!

Loan Officer: Mike Giaimo

NMLS# 2020184

5 out of 5 Stars
James S. is Through the Roof!

From the bottom of my heart, thank you forever for making me a homeowner. Y'all are the G.O.A.T!

Loan Officer: Harris Giger

NMLS# 943094

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5 out of 5 Stars
Would Recommend

Loan Officer: Brett Metcalf

NMLS# 2351958

5 out of 5 Stars
Would Recommend

Smooth sailing from start to finish.

Loan Officer: Dan Davis

NMLS# 59622

5 out of 5 Stars
Would Recommend

I saw the commercial ads for VU but did not know how good a deal it was working with Alex and his team. I can understand why the guys in the commercial was so ecstatic with the work VU did for the,.

Loan Officer: Alex Dickherber

NMLS# 2070297

5 out of 5 Stars
Would Recommend

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

5 out of 5 Stars
Would Recommend
Photo submission from Daniel B.

The entire experience with Veterans United wasn't like a loan officer and loan specialist, it felt like friends helping each other. Look, for us veterans being genuine is huge. We can sniff it out when you aren't, and the entire team was rock solid genuine. I never had hesitation about anything. We finally did it! Thanks to Nick and Spencer for being there for us, they made buying in this crazy market a lot less stressful.

Loan Officer: Nick Johnson

NMLS# 2086150

5 out of 5 Stars
Would Recommend

Loan Officer: Carrie Freeman

NMLS# 1140687

4 out of 5 Stars
Would Recommend

Overall my experience with the employees was good. I could do without all the congratulatory calls about things like being approved for a loan. Sometimes it felt like some of the employees were reading from a script and thats the worst. I think Matt picked up on that quick and was very personable. Rain made what could have been a disastrous experience, work out well. She’s definitely the reason this process didn’t kill me and I appreciate her immensely. If I buy another house in Fayetteville I’d like Rain to be on my team as well as Matt.

Loan Officer: Matt Torres

NMLS# 1094594

5 out of 5 Stars
Would Recommend

Loan Officer: Amber Brown

NMLS# 1137822

5 out of 5 Stars
Would Recommend

Loan Officer: Paul Grise

NMLS# 1855193

5 out of 5 Stars
Would Recommend

Loan Officer: Alex Herbel

NMLS# 182159

5 out of 5 Stars
Would Recommend

Loan Officer: Cynthia Diaz

NMLS# 1483854

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5 out of 5 Stars
Would Recommend

The whole buying process is daunting but the simple formula method and quick links made it very approachable. Wish I would have known about this service sooner. Thank you so much for making a dream come true for my family and myself.

Loan Officer: Ryan Mason

NMLS# 1927639

5 out of 5 Stars
Would Recommend

This was the best experience I have ever had purchasing a home. So fast, so easy! Thank you!

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars
Would Recommend

Veteran's United was highly recommended to me from a friend for a reason. Excellent service, courteous and knowledgeable staff, efficiency in the loan & closing process, and resourceful in post-closing. Thank you for your help in making my entire process go so smoothly! I highly recommend Veterans United for your home loan needs.

Loan Officer: Rob Hegstrom

NMLS# 611459

5 out of 5 Stars
Would Recommend
Photo submission from Charles P.

Best experience we have ever had! This was so easy and they were always available to answer any questions.

Loan Officer: Kollin King

NMLS# 1375182

5 out of 5 Stars
Would Recommend

Brianna is the most amazing and dedicated loan officer I ever encountered. She’s outstanding and I have done nothing but bragged about her to other other veterans! Lauren (loan coordinator) is also exceptional and treats you like a real person and not just another loan file sitting on her desk. The whole team at Veteran United is OUTSTANDING😀!

Loan Officer: Brianna Payne

NMLS# 1992841

5 out of 5 Stars
Would Recommend

They put a ton of work in to make sure we closed on time and we’re extremely responsive to all my questions

Loan Officer: Derek Harmon

NMLS# 1894236

4.5 out of 5 Stars
Would Recommend

Loan Officer: Vishal Patel

NMLS# 1233368

5 out of 5 Stars
Would Recommend

After trying and failing to buy a home for the last 4 years, this team really pulled through for us. Our home buying experience was horrible before these ladies. Thank you Kayla, Jackie and MacKenzie for helping us finally get a home!

Loan Officer: Kayla Massie

NMLS# 2121245

More Reviews

See all 348,326 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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