This was interesting being my first time dealing with the VA. Overall it was really good experience.
Keep up the great work.
They made everything seem so easy and really helped us understand everything!
The only negative (and not so much a negative) is if you have a customer going through the credit counseling phase, really coach them on everything to be expected and not just paying down credit cards. I was told to pay my cards down to $5 and get below 30% usage when you actually should have them completely paid off. This (not major) was an issue when the debt-to-income ratio was calculated. Also have them look at the entire credit file so there will not be any "surprises (this need to be paid off etc.)" when it come to the big elephant in the room "UNDERWRITING". For first time home buyers, everything should be explained and not just assuming they would understand or just read up on it. It's a lot and can be very overpowering and stressful.
Overall the process with the team was great, very smooth and seamless. They were able to guide me In the right direction, were quick to respond and made sure everything they needed was received in a timely manner
I am appreciative of everyone that played a part in my home purchasing process!
Great experience as always
Mi casa es su casa
These people make it happen. They stay with you thru the entire process!
We loved how on top of everything everyone was. Dennis Hill did an amazing job with the loan. Thank you for everything!!
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Veterans United was fantastic to work with and provided amazing service. The web portal was it super easy to use. I was able to upload and track all of the documents and progress. Highly recommended and will use them again on the next PCS!
Thank you so so much
IM A HAPPY HOME OWNER
Never thought it was possible thanks again
Just ‘thanks’ and appreciate all the hard work this team has put forth.
Appreciate working with me and getting me through buying my first house.
Sam was super helpful too! Knew all the answers to our questions.
