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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

430,443

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
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5 out of 5 Stars
Would Recommend
headshot image of Ryan Cannon

Loan Officer: Ryan Cannon

NMLS# 987691

5 out of 5 Stars
Would Recommend

Perfect customer service!

headshot image of Eric Hermann

Loan Officer: Eric Hermann

NMLS# 128481

5 out of 5 Stars
Would Recommend

The initial online process was easy and streamlined. The website was an excellent tool and the loan tracker was an exceptional method of keeping track of my loan status.

headshot image of Eric Soete

Loan Officer: Eric Soete

NMLS# 951466

5 out of 5 Stars
Would Recommend

Everyone was courteous and hard working. We always felt welcomed when we came in and were kept well informed about everything.

headshot image of James Walrod

Loan Officer: James Walrod

NMLS# 260324

5 out of 5 Stars
Would Recommend

exc

headshot image of Donald Webber

Loan Officer: Donald Webber

NMLS# 892467

5 out of 5 Stars
Would Recommend

Everyone involved was extremely helpul and curtious. Very good experience.

headshot image of Donna Roof

Loan Officer: Donna Roof

NMLS# 467080

4.5 out of 5 Stars
Would Recommend

Made buying a home a great experience

headshot image of Ryan Griggs

Loan Officer: Ryan Griggs

NMLS# 995914

5 out of 5 Stars
Would Recommend

Very professional and courteous.

headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
Would Recommend
headshot image of Jason Zack

Loan Officer: Jason Zack

NMLS# 1068770

5 out of 5 Stars
Would Recommend

Everyone I spoke to or dealt with was very professional, respectful, and seem to like what they do.

headshot image of Joseph Newberry

Loan Officer: Joseph Newberry

NMLS# 920498

3 out of 5 Stars
Would Recommend

I was only disappointed on the amount of papers that we had to resign again when we had already signed them. It did take a bit longer than I was told, but I know that can happen from time to time and we did go from 1 loan officer to another. Thanks

headshot image of Todd Dowell

Loan Officer: Todd Dowell

NMLS# 924529

5 out of 5 Stars
Would Recommend

John Parker and Darla Potes did an outstanding job.

headshot image of John Parker

Loan Officer: John Parker

NMLS# 996540

4 out of 5 Stars
Would Recommend
headshot image of Charles Kruse

Loan Officer: Charles Kruse

NMLS# 355161

5 out of 5 Stars
Would Recommend

Everyone we worked with from or recommended to by Veterans United were excellent. I can't recommend them enough!

headshot image of Rick Bridgman

Loan Officer: Rick Bridgman

NMLS# 98981

4.5 out of 5 Stars
Would Recommend
headshot image of Kayla Prewitt

Loan Officer: Kayla Prewitt

NMLS# 517082

5 out of 5 Stars
Would Recommend

We greatly appreciated the quick turnover to get our file closed in a fast manner. We are happy to have worked with Veterans United.

headshot image of Jeannette Klein

Loan Officer: Jeannette Klein

NMLS# 492912

5 out of 5 Stars
Would Recommend
headshot image of Donald Webber

Loan Officer: Donald Webber

NMLS# 892467

4.5 out of 5 Stars
Would Recommend

Great customer service, operators were always very nice and helpful. All mailed materials were delivered super fast. I'm in customer service, it's rare that I find a company that is "up to par". Good job Veterans United!

headshot image of Ryan Griggs

Loan Officer: Ryan Griggs

NMLS# 995914

5 out of 5 Stars
Would Recommend

My VA rep always keep me aware of any changes of my status with this loan. Mr Ritz

headshot image of Derek Kriegshauser

Loan Officer: Derek Kriegshauser

NMLS# 954436

5 out of 5 Stars
Would Recommend
headshot image of Marie Houchen

Loan Officer: Marie Houchen

NMLS# 310760

5 out of 5 Stars
Would Recommend

Brian & Nicole were very helpful and they were wonderful to work with.

headshot image of Brian Jahnsen

Loan Officer: Brian Jahnsen

NMLS# 28144

5 out of 5 Stars
Would Recommend

Best in class service. Could not be happier with the level of attention and detail. Everything went perfectly.

headshot image of Max Carratura

Loan Officer: Max Carratura

NMLS# 388818

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5 out of 5 Stars
Would Recommend
headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
Would Recommend

No complaints

headshot image of Mitch Casteel

Loan Officer: Mitch Casteel

NMLS# 920439

5 out of 5 Stars
Would Recommend
headshot image of Breck Frerking

Loan Officer: Breck Frerking

NMLS# 916034

5 out of 5 Stars
Would Recommend
headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
Would Recommend

Aimee Hall and Amanda Park were outstanding. I am lucky to have had them helping me.

headshot image of Aimee Hall

Loan Officer: Aimee Hall

NMLS# 361642

4.5 out of 5 Stars
Would Recommend

The process, albeit long, was fee free and was able to help me take care of everything for purchasing my home even while I had limited access to resources in Army training.

headshot image of Nathan Groves

Loan Officer: Nathan Groves

NMLS# 1096165

4.5 out of 5 Stars
Would Recommend

This was my first time in the home buying process and I must say that I am pleased with the ease of the process.

headshot image of Josh Salicco

Loan Officer: Josh Salicco

NMLS# 1048961

5 out of 5 Stars
Would Recommend

Damien Shafer was a very professional loan officer and he made this a smooth transition for my family. Very satisfied with his service.

headshot image of Damien Shafer

Loan Officer: Damien Shafer

NMLS# 449799

More Reviews

See all 430,443 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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