Promise Jackson I believe did all she was capes le of doing on her end. The closing situation should have been moved 1 more day but as I understood it could not be changed. I did not have an Alta in hand before closing. I did not have the opportunity given my time restraints with work to do a final walk through it was not of the best experience. Also I'll add that I asked Mike Harrison about my marrital situation and if it would be a problem he said he didn't think so but then I required her signature which took a month to do. I was not told to bring a cashiers check I was told cash for closing. Although the positive thing about this situation I have a much better understanding how this operates. I would recommend promise loan officer though veterans united required so many pay stubs from me and requested them very last minute
Tons of information upfront. A responsive, helpful staff. Thanks to the hard work of Chris Thornton and Sarah Wells-Morgan, we were able to purchase our very first home. We couldn't have been happier with the level of service and professionalism provided by the Veterans United team. Evan our realtor, Debbie Moore, a VU certified realtor did an amazing job!
It was a great feeling to work with a group of professional people very knowledgeable. This made my first home purchase comfortable.
Excellent communication - very appreciated!
Exceptional service!
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Top notch! We were very pleased with the whole process .The people we dealt with were great!!!! Thanks to John and Sarah.
Great to work with VU !!!
Veterans United has a great staff, starting with the Light House Program all the way to the Pre approval and Lending process. Dan Kelly. Adrienne Smith, Becca Smith, and Josh Schultz were a great group. They answered all my question and also kept me informed.
Kept me well informed.
They were easy to work with. They kept you informed on where they were at in the process. They made it easy to submit documents electronically which saves time. Super nice staff and knowledgeable.
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Matt and Collin never failed to reply to my inquiries in a very timely manner. They both went out of their way to make the closing as easy as possible and in a very timely manner. Both were very pleasant to talk to and communicate by email with.
I found that Matt Mc Daniels, Whitney & Kristy to be among the best in handling my loan with your fine organization. They were professional in all aspects, giving my wife & me, all the info required, in a most proficient manner. Thanks again for a outstanding job well done. God Bless.
Extremely courteous and kind. Very helpful and very easy to work with. Thanks Krystal and Toni!
