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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

416,285

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

As this was my first home buying process, I could not have asked for a smoother process. My team was very quick and easy to work with. If I could rate my experience 12/10 I would in a heart beat.

headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend
headshot image of Shawn Workman

Branch Manager: Shawn Workman

NMLS# 169957

5 out of 5 Stars
Would Recommend

Veterans united help me buy my first home and they were with me every step of the way. Extremely professional and very helpful. Had all the answers for me and made the process of buying a home as stress free as possible highly recommend working with veterans united.

headshot image of Jacob Henricks

Loan Officer: Jacob Henricks

NMLS# 2605978

5 out of 5 Stars
Would Recommend
headshot image of Brad Quint

Loan Officer: Brad Quint

NMLS# 1249194

5 out of 5 Stars
Would Recommend

Great Team and overall experience from start to finish! I will be recommending them to friends in the future.

headshot image of Harry Basnight

Loan Officer: Harry Basnight

NMLS# 1428692

5 out of 5 Stars
Would Recommend
Photo submission from Karen M.

I was assigned an outstanding leader and team. They were very professional and took care of all my needs. Thank You Veterans United for helping me be a proud veteran home owner!!!

headshot image of Alex Canote

Loan Officer: Alex Canote

NMLS# 2119708

5 out of 5 Stars
Would Recommend
headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars
Would Recommend
headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

4.5 out of 5 Stars
Would Recommend
headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

5 out of 5 Stars
Would Recommend

Dawn and Monika were true rockstars. I feel so fortunate to have such a great loan team behind me. If it weren’t for them I would not have had such a smooth transition for my loan assumption.

headshot image of Dawn Plank

Loan Officer: Dawn Plank

NMLS# 35210

5 out of 5 Stars
Would Recommend
headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

4.5 out of 5 Stars
Would Recommend
headshot image of Benjamin Hummel

Loan Officer: Benjamin Hummel

NMLS# 2342632

5 out of 5 Stars
Would Recommend

For a first-time homebuyer, Veteran United made the process stress-free and easy. The only thing I had to focus on was finding the right home. They provided me with an excellent realtor referral, and Cesear guided me through the entire process. It was an absolutely amazing experience.

headshot image of Kyle Rutkoski

Senior Loan Officer: Kyle Rutkoski

NMLS# 1450360

5 out of 5 Stars
Would Recommend

While Clint and Ruben were great, your underwriter and loan coordinator seem a little bit suspect. I get that their job is to scrutinize every loan however they completely failed in their duties to look at our complete credit and buying potential. I get that our buying and living situation is unique and that while I will be commuting for my job for a short time that will not be permanent and thais house IS going to be our permanent location so you should probably consider trusting a veteran when he or she says they’re going to do something. I was very disappointed in this aspect of the process. I would absolutely work with Clint and Ruben again, but if you scrutinize all of your potential buyers this way, I’m surprised you ever actually get any business. SERIOUSLY

headshot image of Clint Hamilton

Loan Officer: Clint Hamilton

NMLS# 1224235

5 out of 5 Stars
Would Recommend
headshot image of Karol Hart

Senior Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars
Would Recommend
Photo submission from Otis E.

From the new buyer in the market to the experienced homeowner, Veterans United helped me in many ways. Got a vehicle to relocate, they'll help - motorcycle, truck or scooter! Need the fastest internet in the area, they help locate that too! Anyone whose moved large distances knows, the more resources available to support the transition the better.
Thanks VU team, you all had my six on this. A house now home!

headshot image of Josh Kaplan

Loan Officer: Josh Kaplan

NMLS# 1312511

5 out of 5 Stars
Would Recommend
Photo submission from Samuel P.

My whole team was incredible! I can’t speak for the entire MyVeteransUnited company, but if I have my way, 100% of my friends will be using the team I had. I can’t speak higher of how amazing my experience was. I have no issue shouting that from the rooftops. I honestly didn’t have a single headache that they didn’t address with speed and efficiency. It was like dealing with trusted friends. I wanted to invite them for a BBQ!! Truly an amazing experience.

headshot image of Stephanie Piester

Loan Officer: Stephanie Piester

NMLS# 2026815

5 out of 5 Stars
Would Recommend

They were awesome, super patient with my hectic schedule and would check in every now and then.

headshot image of Douglas Lippmann

Loan Officer: Douglas Lippmann

NMLS# 310771

5 out of 5 Stars
Would Recommend

Thank you for making my first home purchase very smoothly!

headshot image of Harry Basnight

Loan Officer: Harry Basnight

NMLS# 1428692

4.5 out of 5 Stars
Would Recommend

Other than a little confusion about closing cost, my experience was flawless. I would definitely use Veterans United in the future and recommend for anyone interested in purchasing a home

headshot image of Dan Hopkins

Loan Officer: Dan Hopkins

NMLS# 1525090

5 out of 5 Stars
Would Recommend
headshot image of Chance Koch

Loan Officer: Chance Koch

NMLS# 1907604

5 out of 5 Stars
Would Recommend

The whole team is great and very helpful!

headshot image of Alec Garbs

Loan Officer: Alec Garbs

NMLS# 2080039

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5 out of 5 Stars
Would Recommend

I would most definitely recommend Veterans United. I already gave a friend her contact information.

headshot image of Kayla Prewitt

Loan Officer: Kayla Prewitt

NMLS# 517082

5 out of 5 Stars
Would Recommend

A very smooth operation. All the different sections worked seamlessly with each other. Their communication was excellent. Their knowledge and advice was perfect. A very classy professional group.

headshot image of Mike Mange

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
Would Recommend
headshot image of Janeanne Stephens

Loan Officer: Janeanne Stephens

NMLS# 149718

5 out of 5 Stars
Would Recommend
Photo submission from Douglas S.

Veterans united application and document platform make refinance easy. Excellent communication and knowledge throughout the process.

headshot image of Presley Vaughan

Loan Officer: Presley Vaughan

NMLS# 1122896

5 out of 5 Stars
Would Recommend

Veterans United made the process of buying our home as easy as possible for us and they were invested in helping us throughout the entire process. They didn't get discouraged from any issues and made us feel at peace when we had worries. Eric is very knowledgeable and a great person. He will tell you exactly how it is without leaving room for wonder and worry. You'll feel properly informed and apart of their team through the entire process. I'm very happy to have looked into and chose Veterans United to buy my house. If you choose to go through Veterans United you will be in great if not the best hands.

headshot image of Eric Johnson

Loan Officer: Eric Johnson

NMLS# 2015697

5 out of 5 Stars
Would Recommend
headshot image of Marie Houchen

Loan Officer: Marie Houchen

NMLS# 310760

5 out of 5 Stars
Would Recommend
headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

5 out of 5 Stars
Would Recommend
headshot image of Brice Mueller

Loan Officer: Brice Mueller

NMLS# 1909618

More Reviews

See all 416,285 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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