VU throughout the entire process was far above what we expected. Friendly, informative and very in tune every step of the way during our process. I have already recommended VU to my peers and friends. Keep up the great work.
Horribly long and draw out process. Delayed my closing by over two weeks (over the holidays which prevented us from going to home to see our families) due to the extreme lack of care and attentiveness of the team I unfortunately was placed with.
Nathan Smith is awesome. He is patient and willing to go at my pace. Thanks Nathan.
Very helpfully an very friendly. Great experience
Nick was on top of the ball! I was given updates throughout the process and never left in the dark. When questions come, he was very knowledgable or would admit not knowing but would quickly follow up with the correct answer.
They were extremely helpful and friendly and went above and beyond.
Jake and Luke were awesome and very in tune to my needs.
Dave McKinney was phenomenal. He never stopped working for us. But toward the end I felt like we and Dave were being jerked around by Underwriting. Especially when they waited until a few hours before closing to request more things.
Samantha helped us through every step with patience and kindness. She made what could have been a stressful experience a wonderful experience for our family.
Garrettsville and his team were amazing. They went above and beyond,there are no words to express our grattitude. My husband and I are so happy with our new home. Thank u Garrett! Calvin &Linda Griffin
Very good customer service. Always responded very quickly and made the process easy. Ryan was very informative and great at communicating what was going on. Very personable!
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Rachel Bruce and her team were excellent. Very knowledgeable, friendly, always available and prompt. I couldn't have asked for a better team to work with.
I was pleased with the overall experience with my loan and the prompt matter that was given to me
The home buying process proved to be very trying for me and John Lucas and Julianna Francisco made my experience seem less. I appreciate all of your hard work and diligence and would recommend this company to any and all veterans trying to buy a home
Dough and Michelle were awesome!
It was the best business experience I ever had when It comes to Professionalism, Courtesy, and Efficency my Vetrans United staff that worked on my loan application was the greatest!!!!!
Bruce was helpful all the time, always replying back and returning calls. He is outstanding and a great person. I was more than satisfied with his job.
The process was very smooth. Everyone was very helpful in every step of this journey of buying our first home. They made it very easy for us.
There were hiccups along the way but everyone involved went the extra distance and made it possible for me to wake up in my own home xmas morning.
