Levi, Steve, and Codi were fantastic!...responsive, competent, informative, and trustworthy. All 3 far exceeded expectations. Steve made this one of the best customer service experiences of my life. Our first home together is because of this team.
I have already recommended VUHL to several of my friends and one so far has applied for a refinance.
Great experience great communication with us and have had great stress reduced by having vu on top of things thank you once again
My rep was very knowledgeable of VA loans. I was confident that my loan was going to go through with no surprises.
They were all great. Made the whole process smooth and easy.
Didn't close as expected. Numerous hoops to jump through. Our loan "changed hands" several times.Also the Platinum plan not explained properly. Consequently we did not receive our $1000 even though we didn't close within 30 days of accepted offer.
Overall, we had a great experience. However, there were some moments when I feel communication was lacking and this caused last-minute stress before closing.
Tina is very responsive to questions and is always polite. A pleasure to work with.
very easy
Yes i have told everyone about VU and I am impressed by them.Thanks you so much!
Friendly, caring, educated and prompt attention and responses. Made painless a very painful experience.
Please Inform new buyers of all documents needed and the frequency they are needed and why. Please stress not to buy or obtain any credit cards or to make purchases until after closing is officially complete.
Was a great experience. Was a little nervous at first but it all worked out great.
very professional and most accommodating!
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This experience far exceeded my expectations. There was constant communication, and requests for information were simple, clear, and direct. Overall the whole process was very smooth.
This was one of the easiest processes for a home loan ever. The entire team from the loan officer to the real estate agent, who was amazing by the way, put my family at easy from the beginning to end
We were so pleased to have such an awesome loan team. Barby and her team made the process easy to understand and painless!
It was a slream line process and I was informed and updated throughout the entire time my loan was being processed.
VU reached out to me regarding my refi without me needing to ask first. Great job!
