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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

381,994

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 381,994 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Matthew Thayer

Loan Officer: Matthew Thayer

NMLS# 2185096

5 out of 5 Stars
Would Recommend

I appreciate and value the entire team for helping me thru this home buying experience 🙌 !

headshot image of Nick Johnson

Loan Officer: Nick Johnson

NMLS# 2086150

5 out of 5 Stars
Would Recommend

I still can't believe it's a blessing to be in my own house. Am humbled and I want to thank Daniel and everyone at Veteran’s united for for the great work that yall provided for me and other vets made my dream a reality

headshot image of Daniel Carhuff

Loan Officer : Daniel Carhuff

NMLS# 2245396

5 out of 5 Stars
Would Recommend
headshot image of Kody Gilbow

Loan Officer: Kody Gilbow

NMLS# 192566

5 out of 5 Stars
Would Recommend

Veterans United is an amazing option to give forever homes to the men and women that have served this country! We will be forever grateful that you guys helped us find our dream home!

headshot image of Zach Kieffer

Loan Officer: Zach Kieffer

NMLS# 1025330

5 out of 5 Stars
Would Recommend

Kayla's team have been extremely helpful and made sure I was well taken care of and always informed. As a first time home owner I was intimidated by the funding process but Kayla and her whole team made it very easy. Everything was broken down into baby steps. and thoroughly laid out. I couldn't ask for a better Veterans United team.

headshot image of Kayla Massie

Loan Officer: Kayla Massie

NMLS# 2121245

5 out of 5 Stars
Would Recommend
headshot image of Dawn Plank

Loan Officer: Dawn Plank

NMLS# 35210

5 out of 5 Stars
Would Recommend
headshot image of Tracy Ball

Loan Officer: Tracy Ball

NMLS# 1989112

5 out of 5 Stars
Would Recommend
headshot image of Greg Heins

Loan Officer: Greg Heins

NMLS# 1862552

5 out of 5 Stars
Would Recommend
headshot image of Jake Faerber

Loan Officer: Jake Faerber

NMLS# 838645

5 out of 5 Stars
Would Recommend
headshot image of Alex Dickherber

Loan Officer: Alex Dickherber

NMLS# 2070297

5 out of 5 Stars
Would Recommend
headshot image of Dan Davis

Loan Officer: Dan Davis

NMLS# 59622

2.5 out of 5 Stars

Was difficult to get through to my team. Required a few calls/emails to get a response. Felt like they were just going through the motions. They kept asking me the same questions. I felt like I had explained our situation numerous times, it seems they were not listening.
The most frustrating was the first time I spoke to my loan officer was a few weeks into the process and it was to tell me late on a Friday afternoon that they could not approve the loan. He wanted to get off the phone quick, said he had worked lots of hours that week!
It did work out in the end, but it took all kinds of hurdles to be overcome by us.Definitely would not recommend Veterans United, stay local if you can!

Response from Veterans United

Martin,

Thank you for writing. I’m really sorry to learn you felt this way throughout your experience. Our expectations are so much higher. I'm so glad to hear you still closed. That doesn’t mean we can't learn how to do better where we came up short with your experience. Please reach out if you'd like to share more or need anything else.

Sincerely,
Kendra, Client Relations

5 out of 5 Stars
Would Recommend
headshot image of Stephen Coloni

Loan Officer: Stephen Coloni

NMLS# 2104813

5 out of 5 Stars
Would Recommend

Everyone very nice. Process very easy .

headshot image of Jerry Dooling

Loan Officer: Jerry Dooling

NMLS# 1860927

5 out of 5 Stars
Would Recommend
headshot image of Ryan Madison

Loan Officer: Ryan Madison

NMLS# 832361

5 out of 5 Stars
Would Recommend
headshot image of Kortney Mundahl

Loan Officer: Kortney Mundahl

NMLS# 2015457

5 out of 5 Stars
Would Recommend

To us the younger ones that sometimes because of our age we cant find a good bank or somebody to explain the process and requirementa down to earth veterans united are the best company and great people that could help you

headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
Would Recommend

Veterans United made our dreams come true. We own a home . We are the American Dream. Thank you !

headshot image of John Sullivan

Loan Officer: John Sullivan

NMLS# 1098699

4.5 out of 5 Stars
Would Recommend
headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

5 out of 5 Stars
Would Recommend

Jason Lacey went beyond his job helping us . His team was really helpful 👏

headshot image of Jason Lacey

Loan Officer: Jason Lacey

NMLS# 1604515

5 out of 5 Stars
Would Recommend
headshot image of Kelly Herigon

Loan Officer: Kelly Herigon

NMLS# 1812815

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5 out of 5 Stars
Would Recommend
headshot image of Dan Salter

Loan Officer: Dan Salter

NMLS# 1407348

5 out of 5 Stars
Would Recommend
headshot image of Jeff Gordon

Loan Officer: Jeff Gordon

NMLS# 202235

5 out of 5 Stars
Would Recommend
headshot image of Kyle Riggs

Loan Officer: Kyle Riggs

NMLS# 1897236

5 out of 5 Stars
Would Recommend

When I started looking for a house to move into, Veterans United was the first that popped up and this team was so good I never knew about this company but after the reviews that I read I am so very happy with all that has been done, Thank you all for your hard work...

headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

5 out of 5 Stars
Would Recommend
headshot image of Mike Dianics

Loan Officer: Mike Dianics

NMLS# 910759

5 out of 5 Stars
Would Recommend

We are so pleased with our Loan Officer, his team and our Realtor.
They were all so professional and more than anxious to help in anyway.
Timeframes were all met to secure our closing. Definitely would highly recommend Veterans United.

headshot image of Brian Flanigan

Loan Officer: Brian Flanigan

NMLS# 1068745

5 out of 5 Stars
Would Recommend

The entire team made this entire process really easy. They communicate a lot which was great and they were really nice. I actually switched to James team and it was a great decision and will recommend them in the future.

headshot image of James E. Walrod

Loan Officer: James E. Walrod

NMLS# 260324

5 out of 5 Stars
Would Recommend

Veterans United, I cannot thank you enough. I had worked with other companies in the past and you are by far the top of your class!! Professional, courteous, and understanding.

headshot image of Chelsea Browner

Loan Officer: Chelsea Browner

NMLS# 1960358

More Reviews

See all 381,994 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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