Erin has a job I would never want! BUT she is PERFECT at it! She was your team's biggest asset in getting everything set up!
Underwriting was my biggest headache. It seemed that several times documents that I sent were not read completely and follow up questions were asked that were already answered on the documents sent. This was the most nerve wracking part of the process and often times I would get to do items/messages in the late afternoon leaving me no answers till the next day. This added stress to an already stressful situation. Overall though it was a great process and I would do it again!
What can I say, my home buying process was a complete success due to the Veterans United TEAM, and I wish to thank EVERYONE involved. My experience was one of complete satisfaction, there were zero delays on our part with everything approved through underwriting in just a couple of weeks, which was then a waiting period for the seller to complete their obligations. Veterans United will be my solid recommendation for anyone I know needing to purchase a new home!
In general I love working with your folks. Jose and Julie did a great job. Thanks
It was so easy working with Veterans United on my home loan. There was great communication, and I loved the text feature because sometimes I wasn’t sure who would have the answer to my question. So I would just text the number, and the right person on the team would get back to me, never more than a couple hours later. They were helpful anytime I had issues with a realtor, and were always available to answer questions about listings when I wasn’t sure what the VA would and wouldn’t fund. They worked hard to help us find a home that met our needs in such a difficult market. I would highly recommend using Veterans United to any vet looking to buy a home!
First class service, professional, caring and diligent, from start to finish. I would never use any other company, only Veterans United!
The home buying experience was extremely positive with VU. I will always be grateful for their help in finding the last home my wife and I will ever have to buy.
I will recommend Veterans United to any and all vets that need a mortgage!
From start to finish, Veterans United made our family dream come true and we got our dream home! Detailed knowledge and experience from my loan team made this an easy process! Recommend to all!
Veterans United has an amazing team from helping set you up with a perfect realtor to understanding how to set up your utilities services when you buy a home. I did not expect this much well rounded expertise and assistance. I also loved the mini gifts! Thank you for making me feel heard and special during this time.
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This was the most pleasant experience that I've ever had. The professionalism was superior, and others should emulate. I felt as if they were family. I will definitely recommend Veterans United to other veterans. Thank you for taking the time to explain the home-buying process and answering all my questions. Without a doubt, this was the best decision I have ever made. Thank you again, and be blessed.
What a great team and a great experience it was for us in buying our first home!! Veterans United is the way to go!!! Thank you all very much!!!
This was a life changing experience… I’m excited to say that I am a Proud Veteran Home Owner 🏠🗝️🗝️🗝️
Some people do not and should not have a mic in their hand. No one wants to listen to me. I have nothing to say but positive things about the team I worked with. By far, the easiest home buying I have done.
If I had to have one critique, it would be the underwriters seemingly forgetting there was a global pandemic and record number of unemployment a few years ago Trying to write a story as to why I wasn't working during the pandemic was a bit odd. The only time in my life I wasn't working and I had to write multiple stories as to why. Pick up a news paper once in a while. I guess it's easy to do things like that if you do not have direct contact with the customer.....but, in the end, they got it done and all was well. Closed with no issues.