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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

Video thumbnail of Rob Riggle with Military Spouse Laura reading her Through the Roof Review for Veterans United Home Loans Watch more Through the Roof Reviews on our YouTube Channel!

347,434

Total Customer Reviews

98%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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5 out of 5 Stars
Would Recommend

Loan Officer: Dan Davis

NMLS# 59622

5 out of 5 Stars
Would Recommend

The whole finance team and underwriting team is outstanding, professional, and has great customer service, integrity, and honesty. The response time throughout the process was so quick even though it was the holidays. I had issues with a flood insurance check refund not being making it to me in the mail and Tami an insurance agent was on it all of the way with updates. I can't wait to see the new ADT security when it's installed as well. I really will enjoy my new home! Thank you Veterans United!

Loan Officer: Asli Wissmann

NMLS# 1525083

5 out of 5 Stars
Would Recommend

Loan Officer: Joseph Choi

NMLS# 34787

5 out of 5 Stars
Would Recommend

Wonderful Team…. Thank you all for everything.

Loan Officer: Craig Brumfield

NMLS# 857001

4.5 out of 5 Stars
Would Recommend

Loan Officer: Eli Ahn

NMLS# 1864503

5 out of 5 Stars
Would Recommend
Photo submission from Patrick M.

Thank you from the bottom of our hearts in making our family’s dream come true! We are so excited to finally be in a place we can call our Home! When the time comes for us to move...if that day comes again, we definitely will know who to contact.

Loan Officer: Kevin Reichert

NMLS# 43302

5 out of 5 Stars
Would Recommend

Loan Officer: Harry Basnight

NMLS# 1428692

5 out of 5 Stars
Would Recommend

Loan Officer: Ryan Cannon

NMLS# 987691

3.5 out of 5 Stars
Would Recommend

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
Would Recommend

Veterans United provided with a lot of information and knowledge on how to tackle various obstacles in home-buying in the state of Florida. The whole process was bumpy at times due to third parties involved in the closing process. But Veterans United kept the communication going with outstanding professionalism and patience. They also contributed additional information in regards what the Veterans Affairs Department can offer in tax benefits and other special programs.

Loan Officer: Andy Miller

NMLS# 1009085

5 out of 5 Stars
Would Recommend

The team at veterans United were all of that and a bag of chips.I was homeless 6 years ago,now I’m a homeowner.
People always try to thank me for my service,I want to thank the team at VU for theirs.

Loan Officer: Andy Strubel

NMLS# 996805

5 out of 5 Stars
James S. is Through the Roof!

From the bottom of my heart, thank you forever for making me a homeowner. Y'all are the G.O.A.T!

Loan Officer: Harris Giger

NMLS# 943094

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4.5 out of 5 Stars
Would Recommend

Loan Officer: Rachel Gruber

NMLS# 1482523

5 out of 5 Stars
Would Recommend

Loan Officer: Leanna Moss

NMLS# 1126212

5 out of 5 Stars
Would Recommend

I was really surprised that Veterans United was able to help me to become a homeowner because I am a surviving spouse and I did not serve in the military.

Loan Officer: Aaron McMahon

NMLS# 1884782

5 out of 5 Stars
Would Recommend

The entire experience was delightful. Considering it was close to a one-year process, the entire team was eager to meet our needs from beginning to end.

Loan Officer: Lauren Krager

NMLS# 1709288

5 out of 5 Stars
Would Recommend
Photo submission from Joko R.

I want to start off by expressing my gratitude to Nick and his team for a seamless home buying process. My Family and I are truly grateful. After doing some research on Veterans United Home Loans, we made the decision to move forward with them to purchase a home. From the initial representative I made contact with to the Loan Officer and his team, every single one of them went above and beyond to ensure a smooth and successful process. I definitely would not hesitate to reach out to Nick again and highly recommended him to Veterans looking to purchase a home. You will not be disappointed.

Loan Officer: Nick Kundert

NMLS# 1000911

5 out of 5 Stars
Would Recommend

Loan Officer: Molly Meis

NMLS# 1046490

5 out of 5 Stars
Would Recommend

Loan Officer: Montgomery Hill

NMLS# 2015305

5 out of 5 Stars
Would Recommend

The only thing that could be improved was to talk about what the interest rate and actual monthly payment would be upfront. I had a ball park number in mind but still ball park. The entire process was easy and seamless. Would recommend to friends.

Loan Officer: Brant Batson

NMLS# 2069966

5 out of 5 Stars
Would Recommend

Loan Officer: Zach Kieffer

NMLS# 1025330

5 out of 5 Stars
Would Recommend

One thing that I wish would happen, is that for the whole duration of my loan that I stay with Veterans United. The last time I purchased with Veterans United, they sold my mortgage to Freedom Mortgage, who was extremely pushy, rude, and had abusive sales practices. Even after telling them to stop sales calls, they continued.Veterans United was a blast to work with on my last loan as well as this one. I just hope my loan stays with Veterans United.

Loan Officer: Glenn Leach

NMLS# 112932

5 out of 5 Stars
Would Recommend

Loan Officer: Katelin Lawrence

NMLS# 1793454

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5 out of 5 Stars
Would Recommend

The market as volatile as it is, led me to consider homeownership on and off for a year or so. I had been in touch with the Veterans United team throughout to keep my options open. When the time was right, I got in touch with Veterans United, and presto a renter to an owner in the blink of an eye. As it stands, it was so serendipitous that it felt to me it felt like homeownership 2.0, the new way to become an owner. I would say that it echoes the sentiment of the post-pandemic era, buy a home online and pick it up in place. I went from renting to homeownership in the blink of an eye. I could not believe how smoothly it went. The Veterans United team and I had agreed on a closing date, but the date would have kept me and my family living in a hotel for about a week. However, the Veterans United team made it so that I went from vacating my renting quarters and occupying my new home with no break in between. My experience was nothing short of amazing. If I could give Veterans United 100 stars, I would. Thank you for making the dream come true.

Loan Officer: John Lyman

NMLS# 47945

5 out of 5 Stars
Would Recommend

Veterans united did a outstanding job I highly recommend to everyone I come in contact with.

Loan Officer: Chase Lyles

NMLS# 2029622

5 out of 5 Stars
Would Recommend

Veterans United home loans is the best! Thank you for everything. I LOVE my new home!

Loan Officer: Ryan Sherman

NMLS# 1122103

5 out of 5 Stars
Would Recommend
Photo submission from Kelle S.

Couldn't have asked for a better loan consultant or better one to work with he made sure it all went smoothly even when the crap hit the fan at the end with our buyers loan, he got us through and kept us updated every step of the way... Definitely recommend. Without Levi Brugger we wouldn't have ever made our dream home come true he was awesome.

Loan Officer: Levi Brugger

NMLS# 1451031

5 out of 5 Stars
Would Recommend

Hannah & Ethan were amazing!! They made this whole process as smooth as the butter I put on my pancakes! Thank you all for taking care of & making me another grateful veteran!

Loan Officer: Hannah Wansing

NMLS# 1145297

4.5 out of 5 Stars
Would Recommend

Loan Officer: Michael Fible

NMLS# 2161436

4.5 out of 5 Stars
Would Recommend

Overall a relatively smooth process. I like the workflow on the online platform.

Branch Manager: Nicholas R. Schuster

NMLS# 9616

5 out of 5 Stars
Would Recommend

Loan Officer: Kyle Upshaw

NMLS# 2005288

More Reviews

See all 347,434 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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