Rating is that high due to Justin Napier's great personality and work ethic. The requests that the underwriters made almost had me at a point of giving up. Mis-communication and a feeling of mistrust had me seeing red at some points in the process.
the whole staff was very nice, and they walked me through the process.
The streamlined process made the entire loan process virtually pain free. Mr. Lucas, and Mr. Madrid were very knowledgeable, in formable and prompt on all involved processes on loan completion.
This was our second home home loan with Veterans United Home Loans. ..and just as awesome as the first!!! My husband and I will definitely recommend this outstanding company.Michael and Jennifer
Is the most caring and understanding person.Reached out to us in every way possible. looked out for our best interest above all is what a loan officer should be .We need more like him.
We are very pleased with our experience with Veterans United. Kelly went above and beyond our expectations in helping us obtain this mortgage refi. We really appreciate all her hard work and have recommended her to friends and co-workers. Thanks!!!!!
We thought they did a great job of getting everything processed in a timely manner. We were on a very short time line, and they got us to closing a week ahead of schedule.
I did not realize it was that quick! God rid of the red tape.
I feel the items that delayed our closing could have been addressed sooner to avoid the delays we encountered.
outstanding service, I would recommend this service to anyone that needs it.
Although we are very grateful for ALL your help and assistance in helping us achieve our goal of owning a new home again, I felt the communication could have been better or more in-depth. THANK YOU! :)
Friendly and knowledgable, creating a pleasant experience.
Most painless mortgage experience ever.
Jake was such a big help and always available for questions and quick with answers. He is an asset to the company and has a fantastic work ethic only surpassed by his wanting to the best for his clients! Jake made a stressful time much easier.
very helpful. Didn't stress one bit.
