Eric Hermann and team were professional and persistent on keeping me informed on process of buying my home. I feel that they may have to look at the how creditable the recommended real-estate to use for clients . The two that was recommended to me where not up to satisfactory standards on what me and my wife desired. Also take a closer look on what appraisal representatives that VUHL use in the future to price new constructed homes at required value. The appraisal rep valued my home at a incorrect value and missed abundance of details that should of me accounted for the value of a new constructed home.
Do not rely on sending things via e mail. Most older vets are not as tech savy as the young vets..most of the simple faqs can be resolved on the phone. I was delayed 2 days during my process because. I forgot to check my e mail. Now I know this is completly my fault, I believe more phone contact would be better.
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Every underwriter should be on the same page so that not every person has different things they have show such as how much to show on a bank statment. I was asked $5,000 which is a lot for any family to show.
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During the process provide a list of underwriting requirements. Do not piecemeal the requirements.
