Our loan officer, Denzel Patterson, was very inexperienced and would repeatedly tell us we could do certain things, only to call us back and say he was "mistaken". Process took over two months and went 5 days past our original closing date.
was very happy with all interactions
Such easy people to deal with I wish I could buy a house a week.
New and different. Added few more complication.
Everyone at Veterans United was very courteous. Everything was done in a timely manner, and I was kept up to date on how my loan was progressing.
Quite frustrated w/IDHA process. Mostly because I didn't know what to expect. If I had known upfront it would have been a better experience
They were fast in responding to any and all questions.
Our loan officer made the whole experience smooth and stress free. She went above and beyond to explain and educate us on the home buying process, whenever we had a question we knew "Mo" was just a phone call away. SEAMLESS SERVICE! A+
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Stuart was very professional and attentive. He responded quickly to any and ALL questions. He went the extra mile to respond - even on weekends. I appreciate the great experience.
The process was a great experience and easy to understand all the documents need to process your loan in a professional timely manner.
Excellent service
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Very well done........
Very smooth transaction.
Very helpful and prompt
There were numerous events that occurred during the entire process that were unsettling and did lead to building any sense of confidence in the ability of the organization to deliver on time. Human performance was not at a high level.
Not only would I recommend them to my friends and others but I would tell them about their professionalism, their demeanor and how they made our dreams a reality. Thanks VUHL for making this possible.
