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My only problem was having to resend things I had already sent (I'm guessing they got misplaced on a desk. Then were found which makes the process very stressful. But overall the team was great.
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Secondary reviews of submitted documents prior to underwriting to avoid last minute needs and wants when they may be difficult to get if someone has traveled out of state for a state to state purchase.
we waited for over half an hour for our funds to be released at closing causing me to be late for work. It probably would have been longer had I not called my loan officer to complain. He sounded a bit taken aback and maybe confused that I was calling him instead of the closing department.be faster about responding to emails. loan officer was great about getting back to me immediately so when I got handed off to the next person on line I noticed a drop off in response time from Kevin's.
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