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It was an overall easy process although VA needed too much information in my opinion considering our credit score and income then hearing about the new subprime push from DC. Our loan officer and assistant could not have been more professional, responsive or helpful - much appreciated. Our realtor too was most impressed with their service.
There was a few things that could have been better. I am not sure if I would ever go with a big company that is out of town again. It seemed there was some lag in certains things, especially when it came to underwriter. Loan officer overall was very good, kept us informed when she could, seemed to be informative and knew about certain things, although had our ups and downs with her as well. Overall the process was good.
I felt that the checklist that I had receied at the outset was incomplete and resulted in delays in closing. The agent assigned to collect the data was slow to respond causing more delays.
