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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

389,796

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

The whole team mad my experience easy, what I didn’t understand they explained things to me.

headshot image of Stephen Coloni

Loan Officer: Stephen Coloni

NMLS# 2104813

5 out of 5 Stars
Would Recommend
headshot image of Nick Johnson

Loan Officer: Nick Johnson

NMLS# 2086150

4.5 out of 5 Stars
Would Recommend
headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars
Would Recommend

Everyone on the team was awesome to work with, easy to talk to and helped in every way possible. Thank you for making my PCS less stressful.

headshot image of Aaron Swanner

Loan Officer: Aaron Swanner

NMLS# 1533682

5 out of 5 Stars
Would Recommend
headshot image of Nicholas R. Schuster

Branch Manager: Nicholas R. Schuster

NMLS# 9616

5 out of 5 Stars
Would Recommend

Great customer service! Most everyone I spoke with was very helpful in answering questions as well as helping in finding the best solution to many challenges. I really appreciated that most Veterans United employees were vets themselves. I felt like each and everyone of them empathized with me as a veteran and appreciated my service.

headshot image of Phillip Bacon

Loan Officer: Phillip Bacon

NMLS# 2340159

5 out of 5 Stars
Would Recommend
headshot image of Kelly Herigon

Loan Officer: Kelly Herigon

NMLS# 1812815

5 out of 5 Stars
Would Recommend
headshot image of Patrick Dowd

Loan Officer: Patrick Dowd

NMLS# 1891349

5 out of 5 Stars
Would Recommend
headshot image of Christopher Holdman

Loan Officer: Christopher Holdman

NMLS# 369923

5 out of 5 Stars
Would Recommend

The entire process was so easy and smooth all the way up to my closing. File uploading process was simple and easy and the DocuSign was fast secure and easy as well. To be approved for my loan, I was required to pay all my loans with the proceeds from my house sale. Once I did this, the title company did not handle the task very well and not only did I have to wait over a week for the payoff to happen, but four out of the five loans I had to make payments on as a payment came due while I waited on the payoff to occur. This was not an expense I was expecting during this process as I gave the title company what was needed for paying off these loans.. I understand this was not the fault of my VU team and they went to bat for me with the title company that was chosen. If I decide to buy another home, I will use them again however I will not be using the same title company again.

headshot image of Kevin Redmond

Loan Officer: Kevin Redmond

NMLS# 1721466

5 out of 5 Stars
Would Recommend
headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
Would Recommend
headshot image of Chace Tuck

Loan Officer: Chace Tuck

NMLS# 1884773

4.5 out of 5 Stars
Would Recommend
headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
Would Recommend
headshot image of Stephen Scott

Loan Officer: Stephen Scott

NMLS# 2061823

5 out of 5 Stars
Would Recommend

The process was very easily, & done in a timely manner! I’m so excited to be in my new home!

headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

5 out of 5 Stars
Would Recommend
headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

5 out of 5 Stars
Would Recommend
headshot image of Aaron Swanner

Loan Officer: Aaron Swanner

NMLS# 1533682

5 out of 5 Stars
Would Recommend

I was constantly asking questions that Caleb and his team didn’t lapse on giving me the answer or even finding it in short amount of time. Felt like they were in an effort office right around the corner from my house and like I knew them personally. 11/10 and will definitely be giving Caleb a call during my refinance and even future home purchases

headshot image of Caleb Batson

Loan Officer: Caleb Batson

NMLS# 1435015

5 out of 5 Stars
Would Recommend

If I had to do this home buying process 10 times over I would, especially with my team and Veterans United!

headshot image of Vishal Patel

Loan Officer: Vishal Patel

NMLS# 1233368

5 out of 5 Stars
Would Recommend
headshot image of Alex Haas

Loan Officer: Alex Haas

NMLS# 2363785

3.5 out of 5 Stars
Would Recommend

The homebuying process is smooth and easy with Veteran united. You will get a team of agent and will guide to the end of the process.

headshot image of Andy Miller

Loan Officer: Andy Miller

NMLS# 1009085

5 out of 5 Stars
Would Recommend

Veterans United stepped up and got everything done that other lenders were unable to do! Great product and great team behind it. Highly recommended!

headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

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5 out of 5 Stars
Would Recommend
headshot image of Shannon Workman

Branch Manager: Shannon Workman

NMLS# 213668

5 out of 5 Stars
Would Recommend
headshot image of Ross Deeken

Loan Officer: Ross Deeken

NMLS# 1954658

4.5 out of 5 Stars
Would Recommend
headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend
headshot image of Jack Burris

Loan Officer: Jack Burris

NMLS# 1933973

5 out of 5 Stars
Would Recommend

Amazing work and helpful they help me fix my credit and I was able to buy my home.

headshot image of Hanna Schwartz

Loan Officer: Hanna Schwartz

NMLS# 2047259

5 out of 5 Stars
Would Recommend
headshot image of Kevin Warren

Loan Officer: Kevin Warren

NMLS# 261072

5 out of 5 Stars
Would Recommend

Veterans United does the hard work for you! They made this process extremely easy. Let them take the wheel and drive you to your future home!

headshot image of John Parker

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars
Would Recommend

I wouldn't go with anyone else.

headshot image of Horace Johnson

Loan Officer: Horace Johnson

NMLS# 1880058

More Reviews

See all 389,796 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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