everyone that we came in contact with at Veterans United Home Loans, were very pleasant, and most of all very helpful, they did not mind explaining to me things that l didn't understand. l would not hesitate to recommend Veterans United Home Loans to anyone. Catherine " Kittie " McGuire
Our purchase was a short sale purchase, so the process was a lengthy one. Fortunately, Justin was patient with my phone calls and emails and Jeff got us an even lower rate! We couldn't be happier! Veterans United had it all together it was the sellers bank that was the pain. If we ever buy again we will be back. That is a promise!!!
Jocelyn is super. I am vey please the way she handled my loan. Excellent Job to Jocelyn!!!!!
I know that this isn't possible , but why so much paper work?
The whole staff at Veterans United were terrific. Thank you to everyone that helped make my little dream come true. I love my new house and can"t wait to decorate for Christmas. Again, thank you.
The entire team at VU was outstanding. Even receptionists answering calls were always polite, courteous, and respectful. Everyone I dealt with demonstrated high levels of professionalism and made it their mission to get me into a home. Garrison Foster, whom I first worked with after completing an online request for information, explained the entire process and motivated me to start the ball rolling. When I ran into credit issues I then worked with Shanna Serio. She was incredibly helpful. Her knowledge and tireless efforts helped me to get my credit squared away so that I could secure the mortgage. From that point I began working with Jake Levy and Johnny Mitchell. These guys are top notch. Jake constantly impressed me with his level of expertise. Johnny was incredibly helpful when I needed an answer to a question quickly - he always responded immediately or got the answer and got back to me right away. They worked great together and were both completely dedicated to getting me across the finish line and closing on a home. In addition to all of this, the entire team demonstrated unwavering patience and resolve and always treated me with respect. I could not have asked for more. I know that I would not be in my home if not for these people. I have a lot to be thankful for this Thanksgiving and I owe that to Veteran's United and especially to Garrison, Shanna, Jake, and Johnny. THANK YOU !
I was in crunch time and pushed up against a wall. Steve went out of his way and got the loan done in a small amount of time he went out of his way and it goes to show you this is how loans should be done no bsing around. Way to go Steve
Jon was SUCH a big help and made us feel so comfortable about our home purchase. He was very helpful in all areas and returned phone calls and emails immediately. I really felt like I was his only client at the time and that is saying a lot as I am sure he had plenty on his plate! Kudos to Jon for being such a GREAT Loan Officer!!! Second-to-none!
From the initial phone call made to Veterans United, I was treated with such respect and professionalism. I would highly recommend my veteran friends to Veterans United Home Loans.
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John and Jill were phenominal! Thank you so much for all your help!
Incredible. Simply incredible. I could never have imagined that the home-buying process would be as smooth, easy, and hassle-free as ours has been. I can't say enough about Veterans United! Our loan officer made it so that we actually enjoyed buying our home.
I do appreciate all of the hard work, and long hours that were put into getting my loan approved.
Thank you Chris for all your help and sorry fr all the calls and question but you so curtious and helpfull thank you for making this prosses so much faster and sterrs free thank you one more time.
I can't thank enough the team at VUHL for all the help they gave me since I first contacted the.
None of this woul have been possible without the hard work and dedication that Mr Mark Dischert and Ms Jaimie Sepe put in every day. They went above and beyond to make the process as easy and fast as possible and I am extremely thankfull and will definitely recommend to anyone that I know.
I am very happy with the service from Billy and Melissa. They kepy me in the loop every step of the way. I was informed about any change or needed information immediately.They were always very pleasant to talk to and to answer and address any and all of my concerns. Because of their professionism my buying experience was a very pleasant and enjoyable one. They worked very openly and side by side with my realtor as well. I would not hestitate to recommend VETERANS UNITED to others and it certaintly made be proud to be a veteran and to have VETERANTS UNITED working on my behalf . Many thanks to the entire staff at VETERANS UNITED.
Mike and his team in his office made my home buying experience unforgettable!! What a great team he has assembled; very knowledgeable and extremely helpful. Would definitely suggest my veteran friends to contact Mike to purchase their homes. Very thankful and grateful for their experience and help!! Sincerely, the Ballas Family
From the very first telephone conversation with Veterans United Home loans (VAHL) I was treated with the utmost respect, like a human being not a number (like some other agencies). MR. Kody Gilbow kept me informed of every step along the way. Any time I had a question I had, no matter how trivial, he took time to answer it. He was always courteous. Also May I add that he and Ms LeAnn Bittle and Ms Holly King went out of their way to help me with my credit score. MR. Kody and Ms Bittle were very understanding. Their demeanor, courteous service, and respectfulness are to be commended. They are a credit to all veterans and to VAHL).
I thought our loan officer was outstanding. He was very personable and responsive.
With the tough economic times, VU found a way to make sure we didn't have to pay out of pocket and still get us a low rate. With VU, you know that you are getting a house that meets the highest standards.
The team at Veterans United was great to work with. The underwriters need a bit much much info and it always seems like they need just one more thing.
I worked with Chris Young and then Chris Hill for close to two years to get this done. Both men were consistently humble and professional in helping us to surmount obstacles that finally led us to a successful VA loan. We are very grateful and have already highly recommended Veterans United Home Loans. My friend Linda Genot and her husband have recently been processing a successful VA loan. Thank you again,
Patricia and Richard Lockwood
I liked Veteran's United but I was not completely satisfied with my loan officer. When he would ask for things to be faxed I would write a note to have him text, email, or call me to let me know he received the information and never got responses from him. Mr. Choi needs to stay in better contact with his clients; for example, on the day of closing we are signing the closing papers and he calls the listing agent at 5pm and tells us the loan was approved. When we were preapproved I got an automated email 5 weeks later saying we were at the preapproval stage. there was too much miscommunication. I feel this person needs some guidance from a more experienced person.
Very outstanding service
We had the privilege of working with Mitch and his assistant, Elizabeth. Our realtor, Hanne, was the perfect agent for our family. As a first-time home buyer the process was challenging and paperwork was overwhelming. They helped us remain calm during the process and when it seemed as though the contract would fall apart, they continued to push forward. Mitch told us, "his job was to make this deal happen no matter what" and Hanne told us, "she wouldn't quit on making this deal". Wow!!! Great people and we will not hesitate to work with them in the future. Thanks to all of you for making this happen. Warmest regards, Dexter Ghist & Deborah Encarnacion