Justin was incredible. I felt like he went above and beyond helping me through the entire home buying process. Would definitely recommend him to anyone who is looking for a smooth road to a new home!
Under writing was not easy to work with. Not allowed to communicate with buyer or agent. Seemed they tried every reason NOT to give the loan when it should have been the easiest loan ever written. Very dissatisfied over all with VU.
Response from Veterans United
Leslie,
I’m sorry and get where you’re coming from. Underwriting requests can often be cumbersome to work through. Communication between underwriters and anyone involved in the real-estate transaction is strictly prohibited during the loan process. This is a federal regulation all mortgage lenders are required by law to comply with. If you still have concerns or lingering questions please reach out. Thank you for letting us serve you all the same.
Sincerely,
Kendra, Client Relations
We are very pleased with the final results that we achieved with the direct help and guidance of Nick and Mason our only regret is that we didn’t refinance sooner with the help of Veterans United
I would definitely recommend Veterans United to vets for financing a home and also refinancing.
Veteran United and all their knowledgeable professional definitely make home buying a breeze. Six Stars!
Veterans United did it all. Got me the loan and got me back on my feet.
The team that worked with me were all awesome. I can't say it enough...Best team ever!!
I worked mostly with Jeff Gilkerson and Emilee Lenz. They were absolutely wonderful to work with. As a small business owner, I know a little about customer service....Jeff and Emilee are EXACTLY the type of person that a customer wants to hear on the other end of the phone, especially in a stressful transaction like a mortgage. I can't thank them enough...
I seriously cannot thank the whole crew enough. I went into this assuming everything was going to fall through, and while there were a few hiccups here and there. The whole team managed to help me through them to the point that I still can’t believe I’ve closed on my first house. I sincerely appreciate everyone involved in the process.
Thanks to all at Veterans United for making me and my family’s dream come true.
Amazing team, made it super easy to buy our new home.
This was my first time using VU but it won’t be my last. I have to move every so often with the military and they made everything so easy. I can’t wait to be able to recommend people to Mike Smith’s team and use them again myself.
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Experience first-hand why 333,129 homeowners give us a perfect score!
Buying my home through Veterans United was such an easy process. They took all the guesswork out by answering all my questions. Dealing with a company who specializes in helping Veterans has many advantages. Because they are experts and accustomed to the all the ins and outs, you can rest assured that all the little details are paid attention to. This leads to a timely, comprehensive closing process that leaves you feeling like you had a real friend walking you through the whole process. I’d definitely recommend VU and I would use them again in the future. Thanks to Caitlyn and her team, I am home!
These ladies made the process so easy and less stressful- I found my own realtor who also mentioned how well the VU Team communicated so well and kept everyone up to date on any changes. My son and I also enjoyed our gift from VU. Im in love with our first home.
Every one on my loan team was amazing and very helpful from start to finish. Would definitely use every one of them again.
If the need arises in the future to move and purchase another house I know whom I’m calling first. I couldn’t be happier with the overall experience and kindness given during the process. Thank you so much again. I cannot recommend you more!
